Archived Water Damage Blog Posts

Dealing with Water Damage for Landlords

Name: SERVPRO of Jacksonville Beach / Ponte Vedra
Address: 446 3rd Street, Suite #10, Neptune Beach, FL, 32266
Telephone: (904) 246-6118

12/19/2023 (Permalink)

These air movers are assisting in the water evaporation process.

Learn essential steps for landlords dealing with water damage at rental properties. Act swiftly, get professional help and prioritize tenant safety.

Water damage can be a challenging situation for landlords to navigate when it occurs at their rental properties. From potential structural issues to damaged belongings, water damage can disrupt tenants’ lives and pose significant financial risks for landlords. In the article, we’ll discuss essential steps that landlords should take when faced with water damage.

Act Swiftly and Prioritize Safety

When water damage occurs, the first concern should be the safety of the tenants. Shut off the water source to prevent further damage and ensure the electrical system is turned off in the affected areas. If necessary, advise tenants to temporarily relocate to ensure their safety and mitigate additional damage.

Document and Assess the Damage

Thoroughly document the extent of the water damage by taking photos or videos. This documentation will be critical for insurance claims and discussions with tenants. Assess the affected areas, including walls, flooring, carpets, and furniture to determine the extent of the damage.

Contact Your Insurance Provider

Notify your insurance company about the water damage as soon as possible. Familiarize yourself with the policy’s coverage for water damage and any specific requirements for filing a claim. Providing accurate information and supporting documentation will facilitate the claims process.

Engage a Professional Water Damage Restoration Service

Water damage restoration is a complex process that requires specialized knowledge and equipment. Engaging professional water damage restoration services ensures that the property is thoroughly dried, mitigating the risk of mold growth and further damage.

Address Carpet Cleaning and Repair

Carpeting is particularly vulnerable to water damage, as it absorbs moisture and can develop mold or mildew. Your water damage restoration company can evaluate the carpet’s condition and will employ techniques such as deep cleaning, deodorization, and drying to salvage the carpets. They can also advise if you need to replace the carpets.

Communicate with Tenants

Maintaining open and transparent communication with tenants is crucial throughout the water damage restoration process. Keep them informed about the situation, the steps being taken, and any necessary adjustments to their living arrangements. Address their concerns promptly to foster a positive landlord-tenant relationship.

Prevent Further Damage

As a last step, make sure that the issue that caused the damage has been corrected. In addition, educate your tenants on how to prevent and report potential water damage incidents to help mitigate future losses.

SERVPRO of Jacksonville Beach/Ponte Vedra can provide full-service water damage restoration services to help you recover from the damage, mitigate the ongoing effects, and get your rental properties back up and running. For over 40 years, SERVPRO has been the leader in the disaster restoration industry. We maintain a staff of highly trained, IICRC Certified technicians who have the experience and know how to mitigate your losses quickly and effectively. We have teams that are on call 24 hours a day, 7 days a week to be able to respond to any emergency. As part of a national network of over 2000 franchises with special disaster recovery teams, we have access to additional manpower and equipment. In the case of a community wide disaster, we have the capabilities to handle whatever comes our way.

For additional information about the services we offer, visit our website or call us at 904-246-6118.

Protecting Your Home While Away for the Holidays

12/12/2023 (Permalink)

This home suffered from water damage so protection was put into place.

Discover how you can minimize the risk of water damage and protect your home while you are away for the holidays with SERVPRO.

Protecting Your Home from Water Damage While Away

Traveling to visit your family during Christmas or spending your festive season with sand between your toes is something you look forward to all year. However, restoring your home after water damage is probably not on your list of holiday activities.

Being proactive is key to avoiding water damage while you’re on vacation. Water damage can be costly and time-consuming to repair, and it can cause serious damage to your home and possessions. By taking a few simple steps to protect your home before you leave, you can rest assured that you will not be returning to a disaster.

Clean Gutters Before Leaving

Clogged gutters are a common occurrence. When left to pile up with debris, clogged gutters can quickly become compromised and can wreak havoc on your home, causing significant water damage. It’s imperative to address the state of your gutters to ensure they are in good shape and clear of leaves, moss, or other debris prior to leaving for vacation.

Check Your Sump Pump

Your sump pump is an essential tool when it comes to preventing water damage to your home. Make sure it’s working properly, and thoroughly check the state of your unit before you depart. If you have a battery-powered sump pump, now is the time to consider a sump pump battery backup.

It’s important to have your sump pump serviced annually to ensure it is performing as it should be. Therefore, scheduling a maintenance visit before your trip is a good idea. If your home is not equipped with a sump pump, consider investing in a sump pump installation for added protection.

Close the Main Water Valve

If you’re going to be away for an extended period of time, consider turning off the main water supply to your home. This can help prevent any leaks or breaks from causing damage while you’re away enjoying your holiday season.

Look for Leaks

Before you get into vacation mode, take the time to do a thorough walk-through of your home to look for any leaks. Minor leaks are easily looked over; therefore, it’s critical to the safety of your home to conduct an in-depth inspection to ensure you don’t miss any potential water damage hazards.

Water Damage Restoration and Clean-Up Services

By taking these preventative measures, your home should be safe from water damage. However, sometimes water damage events are out of our control. If your home is affected by a flood while you are away, you can rest assured that SERVPRO is here to help. Our emergency water restoration and clean-up services are available to you when you need them most. Contact our team today to learn more.

Common Culprits of Commercial Water Damage

11/7/2023 (Permalink)

We're using our dehumidifier to repair this room after water damage.

SERVPRO® of Jacksonville Beach/Ponte Vedra can help with the causes of commercial water damage.

Managing a commercial building is more than just keeping the revenues up and the expenses down. If you are experiencing any water issues with your building, you need to identify the damage, repair it, and eliminate whatever caused the problem in the first place. Without a quick response to water issues, you run the risk of additional damage and potential health risks to employees, customers, or tenants.

Understanding the most common causes of these issues can help you to avoid the expense and repairs associated with water damage.

Roof Issues

A big cause of water damage involves a leaking or poorly maintained roof. Roof inspections should be scheduled regularly to prevent damage before it occurs, and any needed repairs should be performed promptly.

Plumbing Issues

Toilets and pipes can cause a host of problems, especially in tall commercial buildings. Any issues with a toilet should be resolved immediately. Hose and pipe connections must be checked regularly, and any hoses in the plumbing system should be replaced every 3 to 5 years whether or not they still look good.

Sprinkler Systems

Sprinkler systems are critical to controlling any fire that may start, but they’re also a cause of water leaks and property damage. Like other parts of the plumbing system, they need to be carefully maintained.

HVAC problems

Maintaining your HVAC system can prevent water damage from clogged drains, frozen evaporate coils or pipes that aren’t properly connected.

Severe weather

We can’t do anything about the weather, but when severe weather causes problems for your building, have it repaired as soon as possible to prevent water damage.

Water Heaters

Most water heaters have a life expectancy of 10-15 years. Once they reach this age, they’re an accident waiting to happen. To prevent problems, water heaters should be on a replacement schedule with your maintenance staff.

Windows

A commercial building, especially an office building, will have lots of windows, and each one represents an area where water could enter. Like other systems in your facility, windows need to be checked regularly and recalked periodically.

Water Damage Remediation

Properly inspecting and maintaining all of these elements can help to ward off water damage, but things still happen. If your commercial property has suffered water damage, it needs to be repaired and the area cleaned up as soon as possible. To properly remove the water and restore your property, you can turn to the professionals at SERVPRO of Jacksonville Beach/Ponte Vedra. For over 40 years, SERVPRO of Jacksonville Beach/Ponte Vedra has been the trusted leader in the restoration industry, and we have the training and expertise to mitigate any water damage you may have incurred. Our highly trained professionals are available 24 hours a day, 7 days a week to quickly respond to your call for help.

For additional information about the services we offer, visit our website or call us at 904-246-6118.

Water Damage from Burst Pipes

10/17/2023 (Permalink)

A pipe burst, causing water damage to this office. They called us to fix it.

SERVPRO® of Jacksonville Beach/Ponte Vedra advises what to do if you experience a burst pipe.

A burst pipe in your home can cause serious trouble, and you want to do everything you can to prevent it from happening. While you can’t always prevent a burst pipe, knowing the causes will help you to take the necessary precautions to keep it from happening. There are several reasons a pipe may burst in your home.

Corrosion can cause a pipe to burst. Corrosion occurs because of imbalances in your water’s pH or because of rust. Either way, the corrosion happens over a long period until the pipe finally gives out and either leaks or bursts. Rust is more common if you are using well water in your home.
Pipe movement occurs accidentally in most cases. Sometimes drastic changes in the weather can cause pipes to shift, and that movement can cause a pipe to burst.
Frozen pipes can burst. If you live in a warm climate, you may think you’re immune from frozen pipes, but the weather can be unpredictable, and you might experience a frozen pipe. This is especially true if your home isn’t well insulated, exposing the pipes to the cold.
Clogs, while rare, can cause a pipe to burst. If you have a clog, water pressure can build around it and ultimately cause the pipe to leak or break.

How to Deal with a Burst Pipe

If you are unfortunate enough to experience a burst pipe, quick action on your part will minimize the damage to your home and belongings.

Shut off the water – Know where the shut-off valve for your home is located and close it as soon as possible.
Clear the water away - Clear away as much water as you can to prevent further damage to your home or the formation of mold.
Drain your faucets – Drain your faucets to remove any water remaining in the system. Flush your toilets multiple times to drain the water out of those and turn off your water heater.
Let in warm air – If your pipes are frozen, you need to thaw them out slowly to prevent more damage. If the pipe is under a cabinet, open the doors to let heat in.
Turn up your heat or air conditioning - Keep doors open and let the air circulate through the house.
Call the plumber – First, get the burst pipe repaired, and then deal with the aftermath.

What’s Next?

If you’ve experienced a burst pipe in your home, you’ll need help restoring any wet carpets, floors, or furniture after the plumber has completed his repairs. In these cases, it’s best to contact a company that has experience in water damage restoration, and SERVPRO of Jacksonville Beach/Ponte Vedra is the place to call. We have a team of highly trained technicians on call 24/7, and we can restore your home or business properly and quickly.

For additional information about the services we offer, visit our website or call us at 904-246-6118.

What to Do With Your Belongings After Water Damage

8/22/2023 (Permalink)

homeowners must act fast to remove belongings from flooded areas and minimize further harm

Understand what to do with your belongings after you've been affected by water damage with SERVPRO in Jacksonville Beach, Ponte Vedra & Atlantic Beach

What to Do With Your Belongings After Water Damage

Water damage does more than damage the structure of your home. Your personal belongings, such as furniture, valuables, and sentimental items, may also fall victim to the disaster. When this unfavorable event occurs, you may be left wondering how to navigate the restoration process.

SERVPRO is here to handle your home water damage restoration, guiding you through the process of restoring your belongings with a compilation of the necessary steps required.

Assess the Damage

Before diving into trying to restore your belongings, it’s important to assess the damage. Take a look around your home and document the extent of the damage. Make a list of any items that have been damaged and determine which items are salvageable and which are beyond repair.

Remove Wet Items

Remove any wet items from your home, including carpets, furniture, and any other personal belongings. Place these items in a dry, well-ventilated area to allow them to begin drying out on their own. Air-drying your items indoors is effective. However, you will want to make sure it is not hot or humid. Using low-power fans, air conditioners, and dehumidifiers will help this process.

Begin the Cleaning Process

Water damage is accompanied by dirt and debris, meaning you will need to clean your belongings once they are mostly dry. For the cleaning process, use soft cloths and gentle brushes, as water damage will compromise the resilience of your belongings, making them more prone to damage.

Documents, photographs, and books must be separated from other paper items and placed apart with a paper towel to help to dry them out. These items may bleed or rip if they are handled too roughly, so it’s imperative to treat them with their fragility in mind.

Preserve Your Items

Restoring your belongings after your home has been affected by water damage is a time-consuming task. If you are in a time crunch, you can place smaller items such as photos, documents, books, and textiles in your freezer to clean them at a later date. This preservation method prevents the items from developing mold and further damage, and enables you to focus on more demanding items before moving on to smaller restoration jobs.

Dispose of Items in Disrepair

Items in a state of disrepair are an unfortunate reality of water damage. While it may be challenging to accept that you must part ways with certain items you love throughout your home, there are just some things that can’t be salvaged and will need to be disposed of to make room for the restoration of your home.

Trust the Water Damage Clean-Up Professionals

SERVPRO is Florida’s leading provider of home restoration services. If your home has been affected by detrimental water damage, it’s crucial to call in the professionals to minimize the damage and restore your home to its preloss condition. Contact the industry-leading water damage restoration professionals today to learn more about our expert services.

Does Water Damage Decrease Home Value?

8/8/2023 (Permalink)

Water damage leaves its mark on this once-pristine home, decreasing its value

Explore the effects of water damage on the value of your home with SERVPRO in Jacksonville Beach, Ponte V, Atlantic Beach, and Neptune Beach, FL.

Does Water Damage Decrease Your Home’s Value?

Certain types of water damage can significantly decrease the value of a home, as it can lead to structural damage, mold growth, and other unpleasant occurrences. When a home has water damage, it becomes less appealing to potential buyers, as they may be concerned about future problems and the cost of repairs.

SERVPRO is here to help you understand the effects of water damage on your home’s value and guide you through how you can improve the situation for a more favorable outcome when it comes time to sell your home.

Common Sources of Water Damage

There are several potential sources of water damage in a home. Some are more detectable than others, and some may cause significantly more damage. These sources include:

Leaking pipes due to corrosion, damage, or poor installation
Appliance failures such as washing machines, water heaters, or refrigerators
Flooding from heavy rain, melting snow, or failure of a dam or levee
Sewage backups
Water heater leaks
Roof leaks

Damage That Decreases Home Value

Any type of water damage can potentially decrease the value of a home, as it can lead to structural damage, mold growth, and more. However, some damage is easier to resolve than others, and may not play a major role in affecting the value of your home.

Widespread Damage

Water damage that affects a large area of the home or that causes profound damage to the structure or foundation of the home is likely to be more costly to repair and may have a greater impact on the home’s value. This may include warped ceilings or walls, foundation problems, and buckled flooring.

Mold Growth

Mold growth can be exceptionally difficult and costly to remove, and it can cause several health conditions, such as respiratory issues and other harmful conditions. Mold growth can decrease the value of a home, as it is challenging to remove, making it a major concern to potential buyers.

Contaminated Water

Water damage that is caused by contaminated water, such as sewage or floodwater, can be particularly detrimental to a home’s value. This is because it can lead to the proliferation of bacteria and other pathogens that can cause serious illness, and it may also require more extensive cleaning and disinfection.

Electrical Damage

When water damage affects your electrical systems, you are faced with costly expenditures and serious concerns. A faulty electrical system due to water damage can pose a risk of electrocution. Therefore, this type of damage is not something potential buyers take lightly.

Trust SERVPRO to Preserve the Integrity of Your Home

To minimize the impact of water damage on a home’s value, it is important to address the issue as soon as it is identified by qualified water damage restoration professionals, such as the industry-leading team at SERVPRO. Contact our experts to discuss how we can improve your home’s value with comprehensive water damage restoration and clean-up services.

Repairing Walls After Water Damage

8/1/2023 (Permalink)

This wall shows the effects of water damage, which can cause stains, discoloration, and deterioration over time.

SERVPRO of Jacksonville Beach/Ponte Vedra Provides Tips for Repairing Water Damaged Walls.

You may have had a broken pipe or a leaky roof that has caused water damage to the walls and ceilings in your home. In some cases of minor damage, you may want to repair the drywall yourself, but if you have serious damage to walls or ceilings, you’ll likely need professional help to get those repairs done quickly and correctly.

The first step in restoring your walls and ceilings is to stop the problem that caused the damage in the first place. If you don’t take care of the source, you’ll constantly be dealing with water damage. This is obvious for large leaks, but don’t let small leaks fool you.

Drywall is very porous and excess moisture can cause it to lose its structural integrity very quickly. While you can repair some drywall, you can’t salvage drywall that’s blistered or sagging. In these cases, you may need to replace large portions of the drywall. When you remove damaged drywall, it’s important to make sure that the insulation and studs behind the drywall are dry. You may need to let the inside of the wall dry out for a few days before replacing the drywall.

When you start to tackle water damaged drywall, you need to watch out for mold. If the drywall is structurally sound but mold is present, you’ll need to kill the mold by scrubbing it off. A diluted bleach solution will kill the mold, but it won’t damage the drywall.

If you plan to cover water stains in the drywall, again, you need to make sure the water leak has been identified and corrected. Then you can begin the process of covering the stains. Start by scraping off any loose paint, then sanding the area until it’s smooth and free of imperfections. You can then cover the stain with paint.

Making minor repairs to drywall can be a simple do it yourself project and will give you a feeling of pride in your handiwork. Major repairs are another matter altogether. When the water damage that you’ve suffered has affected large sections of walls or ceilings, you need to contact a professional.

SERVPRO of Jacksonville Beach/Ponte Vedra is dedicated to restoring your property to “Like it never even happened” condition. As a locally owned and operated company, providing the best possible customer service is our business. We provide 24-hour emergency service to the Jacksonville and St. Johns County beaches are and have the training and expertise to handle your restoration and cleaning needs.

For additional information about our company, visit our website or call us at 904-246-6118.

Signs of Water Damage

7/18/2023 (Permalink)

Water damage can happen anytime, anywhere - like this unexpected flood in the hallway

SERVPRO of Jacksonville Beach/Ponte Vedra advises how to look for signs of water damage.

Water damage is a huge hazard and happens a lot more often than you might realize. It can happen to a home, old or new, at any time and can result in many different problems. By recognizing the earliest signs of water damage, you can help protect your investment as well as the health and well being of your family. Here are some tips to identifying water damage:

Visible Wet Spots

One of the easiest signs to spot are wet spots in your walls or ceilings. These usually indicate fairly recent water damage, appearing in as little as 24 hours.

Streaks of Color on the Walls

Yellow, brown, or white streaks on the walls often indicate older water damage. These streaks can be a sign that you have a leak that will recur, perhaps after a thunderstorm.

Cracking Walls

If your walls or ceiling are made of sheetrock, cracking or peeling may be a sign of water damage, but not always. They could also be signs of the home settling, so it’s best to get an expert to check it out.

Bubbling Paint

The bubbling occurs due to moisture that has seeped through the walls and damaged the layers of paint.

Soft Walls

Soft drywall or plaster is another sign of water damage in your home. If wet, pressing on the wall may leave and indentation.

Running Water in Your Walls

If you hear water running when none of the faucets are in use, there’s a good chance that you have some kind of leak.

Musty or Damp Odors

You might notice a musty scent near the walls that have had water damage. Sometimes the smell will appear before water spots become visible.

Higher Water Bills

If your water bill has recently spiked, you may have a leaking pipe somewhere, and that can turn into water damage.

Mold or Mildew

Mold or mildew growing on your walls or ceiling is a clear sign that there’s too much moisture in that area. Often, you need a professional to pinpoint the cause and remove the mold or mildew.

Leaking Roof

If water is dripping into your home when it rains, you most likely have a roof leak, and you need to get the roof repaired asap, then tend to the possible water damage inside.

If you’ve noticed any of these signs, it’s best to have a professional inspection to determine the cause and remediate the damage. SERVPRO of Jacksonville Beach/Ponte Vedra is a trusted leader in the restoration industry. We are experts in repairing water damage for residents in the Jacksonville and St Johns County beaches area. Our team of highly trained technicians are dedicated to responding quickly to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs.

For additional information about our company, visit our website or call us at 904-246-6118.

How to Tell if Water Damage is New or Old

6/20/2023 (Permalink)

A leak or excess moisture in the house caused water damage on the ceiling

SERVPRO of Jacksonville Beach/Ponte Vedra advises on how to tell if water damage is new or old

Water damage! UGH! Having water damage in your home is something that just about all of us have to face from time to time, it’s always unpleasant, and can be injurious to your health. Your home has pipes running throughout the ceiling and walls, creating a lot of opportunities for condensation or leaks to occur. When you notice a water stain on a wall or ceiling, it’s important to determine if the damage is new or old.

A water stain can indicate that something is actually leaking at that moment, or it could be the result of a previous incident that has just now come to light. To determine the right course of action, you can use these tips:

Touch the Spot

Feel the spot with your hand. A newer spot will be damp while an older spot might feel mushy since the water has started to break down the materials in your sheetrock or plaster.

Look for Rings

If you see a darker spot with no rings around it, this may indicate that the damage is new. Older damage may have rings around it, like a tree. The more rings you see, the older the water damage. Different shades and colors of rings will tell you that the area has been soaked and dried more than once.

Consider the Home’s History

If your home has any water spots, you should take note of them when determining whether the damage is old or new. Pay close attention to any problem areas you may have and whether spots appear following a rain storm. Condensation on pipes in your wall or ceiling can take a long time to manifest themselves as a stain. If you know your property well, you’ll recognize what’s old and what’s new.

Mold

Check for mold in rooms with high humidity levels. When mold bacteria has had time to colonize, this means that the damage generated by water has been there for at least 2 or 3 days.

Look for Decay

The materials in your walls and ceilings don’t usually decay from the first occurrence of water damage, and this could be a sign that that spot may have been caused by the consistent presence of water.

If you have water damage in your home, you can trust SERVPRO of Jacksonville Beach/Ponte Vedra to get to the root of the cause and to put your property back in order. We are locally owned, and our team of highly trained technicians is available 24 hours a day. We can respond quickly to any size disaster, using advanced inspection and extraction equipment to find moisture wherever it may have travelled, and remove it as quickly as possible. Finally, we will work with your insurance company to help manage the claims process and paperwork.

For additional information about our company, visit our website or call us at 904-246-6118.

Drying and Dehumidification After Water Damage

5/30/2023 (Permalink)

vacuuming and extracting water from the common area

If you’ve had the unfortunate experience of water damage in your home, SERVPRO of Jacksonville Beach/Ponte Vedra is here to help!

SERVPRO of Jacksonville Beach/Ponte Vedra Explains Drying and Dehumidification.

Excess water in your home can cause all kinds of damage, from warped floors to discolored paint, and the moisture can encourage the formation of mold and mildew. Water damage can be from severe weather, clogged gutters, leaking pipes, blocked drains, or condensation in your plumbing or air conditioning systems. If you’ve had the unfortunate experience of water damage in your home, it’s critical to make sure that the moisture in your home has been completely removed so that you and your family can safely return to your normal lives.

While you may want to try drying out your home on your own, in most cases, you’ll need the help of professionals who can use several tools and technologies to remove the maximum volume of water. Proper drying and dehumidification require several steps:

The first step is to use extraction equipment to pull as much moisture from your floors and walls as quickly as possible. This can take several forms, from absorbing, draining, pumping, and vacuuming. This will remove any of the standing water but will not do the whole job.

Once the bulk of the water has been removed, your restoration team should use room measurements, temperature and relative humidity to determine the optimal number of dehumidifiers to set up. The dehumidifiers will work to pull the moisture out of your walls and floors, and out of the air as well. This can help to prevent swelling and warping of floors, walls, and furniture.

During this process, your home will be monitored closely until the machines have done their job and the humidity levels are back to normal. This drying out process can take anywhere from a few hours to a few days, depending on the volume of water involved, as well as the general weather conditions in your area.

If not properly taken care of, excess moisture will lead to mold and structural damage. Carefully following a proven and effective course of action, SERVPRO of Jacksonville Beach/Ponte Vedra can help you to get your home back in shape. We have the equipment and the expertise to quickly and safely respond to your call for help and to complete the process of drying and dehumidification professionally and courteously.

We are a locally owned and operated small business and have a team of highly trained technicians that are dedicated to responding quickly to any size disaster. We provide 24-hour emergency service to Jacksonville and St. Johns County beaches and have the training and expertise to handle your restoration and cleaning needs. Not only are we an IICRC (Institute of Inspection Cleaning and Restoration Certified) Firm, but all of our technicians, members of our office staff and business development teams are individually trained and IICRC certified as well.

For additional information about our company, visit our website or call us at 904-246-6118.

The Dos and Don'ts After Water Damage

5/16/2023 (Permalink)

This room was affected by water damage and tried to dry the area immediatley.

Let SERVPRO provide water damage repair and restoration in your Jacksonville home.

We Provide Water Damage Repair & Restoration in Jacksonville, FL When your home has been damaged by water, you need to act quickly. Learn the dos and don'ts after water damage with this helpful guide from SERVPRO.

H2: Don't Make These Mistakes After Water Damage

If your home has been affected by water damage, it is important to take the necessary steps to repair the damage and prevent future problems. There are several dos and don'ts you should keep in mind after water damage occurs in your home. By following these tips, you can minimize the amount of damage caused by water and ensure that your home is back to normal as quickly as possible.

H3: DO Remove All Wet Items and Furniture

If your house has been flooded, it's important to remove all wet items and furniture from the affected area as soon as possible. This will help prevent further water damage and mold growth. If you're not able to do this yourself, you can hire a water damage restoration service to handle the cleanup for you. It's important to act quickly to minimize the damage.

H3: DON'T Try to Dry the Area Yourself

Time is of the essence when water invades your home. The water must be removed as soon as possible to prevent further damage, like mold growth. You don’t want to tackle this job yourself. Water damage cleanup is a job best left to professionals who have the proper equipment and training. They will quickly and efficiently remove the water, dry out the area, and get your home back to normal again.

H3: DO Open Windows and Doors to Allow Air Circulation

Many homeowners are hesitant to open their windows and doors, fearing addiitonal damage from storms or intruders. However, there are many benefits to allowing air circulation in your home. For one, it helps to prevent water damage by allowing any moisture that has accumulated to dissipate. Additionally, it helps to regulate the temperature in your home, keeping it cooler in the summer and warmer in the winter. Finally, it helps to improve the air quality in your home by allowing fresh air to circulate.

H3: DON'T Use Wet or Damaged Electrical Appliances

If you have electrical appliances that are wet or damaged, it's important not to use them. This can be dangerous and may even start a fire. If you're not sure whether an appliance is safe to use, it's best to contact a water damage restoration expert like SERVPRO of Jacksonville/Ponte Vedra to assess the damage and determine whether the appliance is safe to use. Unplug any appliances that may have been affected and allow them to dry completely.

H3: DON'T Wait to Start Cleaning Up

The sooner you start cleaning up the damage, the less extensive and costly the cleanup will be. SERVPRO of Jacksonville/Ponte Vedra is here to help with your water or fire damage emergency, so don't wait to call. We have 24/7 emergency service and are available 365 days a year. Contact us today for more information or to schedule an appointment.

How Often Should You Check Your Office Sprinkler System

4/25/2023 (Permalink)

This is a sprinkler system in an office that needs to be checked.

SERVPRO of Jacksonville Beach / Ponte Vedra is a leader in the fire and water damage restoration industry.

For the best fire sprinkler service in Jacksonville’s beaches area, contact SERVPRO of Jacksonville Beach/Ponte Vedra. We offer affordable and reliable services for all your fire protection needs.

How Often Should You Check Your Office Sprinkler System?

The Truth About Fire Sprinklers

Commercial building owners should check their office sprinkler systems regularly to ensure they are working properly and ready in case of a fire. Depending on the size and type of your building, your local fire department may have specific requirements for how often you need to test your system. Make sure to follow all safety procedures when testing or inspecting your system, and contact a professional if you have any questions. By keeping your sprinkler system up-to-date, you can help protect your employees, customers, and property in the event of a fire.

Check Your Office Sprinkler System Every 6 Months

As a business owner, fire safety is likely one of your top priorities. One way to help keep your commercial property safe from fire is to regularly inspect and maintain your fire sprinkler system. Fire sprinklers are an important part of any fire protection strategy, and they need to be in good working order to be effective. That's why it's important to check your system every six months and make sure that all the components are in good condition. Doing this simple task can help give you peace of mind knowing that your fire sprinkler system is ready to do its job in the event of a fire.

Inspect The Water Pressure and Adjust It if Necessary

Most commercial buildings have an automatic fire sprinkler system, which is designed to extinguish a fire before it has a chance to spread. The system works by using water pressure to create a mist that will extinguish the fire. However, if the water pressure is too high, the mist can be ineffective, and if it is too low, the fire may not be extinguished at all. That's why it's important to inspect your fire sprinkler system regularly and adjust the water pressure as necessary. By doing so, you can help to ensure that your fire sprinkler system is working properly and that your building is safe from fire.

Test the Sprinkler Heads

Fire sprinklers are an important part of fire protection, and it's important to make sure they're all working properly. Testing the sprinkler heads is a simple way to do this. Each sprinkler head should be tested individually to ensure that it is functioning correctly. To test a fire sprinkler head, simply turn on the water supply and open the control valve. The water should flow freely from the sprinkler head. If it doesn't, there may be a problem with the sprinkler head or the fire sprinkler system as a whole. By regularly testing fire sprinkler heads, you can ensure that your fire protection system is working properly.

Schedule an Appointment for Fire Protection Services

SERVPRO of Jacksonville Beach / Ponte Vedra is a leader in the fire and water damage restoration industry, and we are proud to serve our local communities. If you experience a commercial fire damage emergency and need restoration or repair services, contact us immediately. We will respond quickly and work diligently to get your business back up and running as soon as possible.

Drying and Dehumidification After Water Damage

4/19/2023 (Permalink)

If you’ve had the unfortunate experience of water damage in your home, SERVPRO of Jacksonville Beach/Ponte Vedra is here to help!

SERVPRO of Jacksonville Beach/Ponte Vedra Explains Drying and Dehumidification.

For additional information about our company, visit our website or call us at 904-246-6118.

What Happens If You Don't Clean Water Damage Right Away

2/7/2023 (Permalink)

Image shows a piece of SERVPRO drying equipment in an office space.

Let SERVPRO help dry down your property quickly. Here our team dries out the area between the drop ceiling and the level above.

Whether it’s from heavy storms or a plumbing mishap, water damage is a headache. It’s even worse if you let the problem fester. Here are a few of the repercussions if water damage isn’t taken care of.

Health Issues

Mold loves moisture. If your floors, carpets, and walls are saturated with water and not properly dried out, mold is sure to grow. And it can grow fast. Why is this such a concern? That’s because mold causes a variety of illnesses, and the longer it grows in your home, the larger it gets, causing more health risks.

But mold isn’t the only health risk from flooding. Water from severe weather brings dirt, germs, and fungi into your house, and water from plumbing accidents can bring even more harmful bacteria (and sewage) into your home. This all needs to be removed as quickly as possible to avoid serious risk of illness.

Another health risk from excess moisture, especially if it came from outside, is how it attracts pests. Insects love to lay eggs in wet places. Water damage can also make the foundation walls weak and porous, allowing small animals to come in. This can include rats and squirrels.

Home Value

Flood damage can reduce the value of your house. It can cause your house to fail inspection, which can lose you a sale and lead to costly repairs. It can cause discoloration and deterioration of wallpaper, baseboards, carpets, and flooring that make your house less attractive. It can also cause a musty smell that makes your home less appealing to guests and potential buyers. They will notice this smell long after you’ve gotten used to it.

Structural Issues

If serious water damage is left untreated, it can also cause structural problems that make your house less safe. It can cause rotting of your subfloor, causing instability and even holes. It can damage the foundation of your house, leading to costly repairs to avoid dangerous conditions. It can also damage the electrical system, wiring, and outlets, causing shorts and risk of shock or electrical fires. Water can also damage ceilings and walls, requiring costly repairs. Even your pipes can be deteriorated by excess water, causing plumbing issues.

If your Northeast Florida home or business has suffered flood damage, call SERVPRO of Jacksonville Beach/Ponte Vedra, at (904) 246-6118. Our highly trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra building and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years.

DIY Flood Cleanup Mistakes to Avoid

2/7/2023 (Permalink)

Image shows several rows of green SERVPRO drying equipment.

SERVPRO has the drying equipment to dry out your structure properly, helping to bring you back to preloss condition.

Flooding is a very serious threat to the integrity of your home. If not professionally treated, water damage can lead to harmful mold growth or structural issues. If you’re determined to attempt a flood damage restoration project on your own, here are some common mistakes to avoid.

Waiting Too Long

Flood damage gets worse the longer it lingers. Serious measures have to be taken as soon as possible.

Poor Assessment

Flood restoration professionals have special training and experience in looking for water damage and assessing the extent of it. Moisture is great at hiding under floorboards or linoleum, or within walls and baseboards. The inspection must be extensive.

Using Improper or Insufficient Supplies or Equipment

Water damage professionals have special flood damage supplies and equipment that make it much easier to remove moisture. Towels, a box fan, and a vacuum aren’t going to cut it. Check if your local hardware store has some of these items available to rent, as they’re expensive to buy.

Heavy-duty Dehumidifier - to pull the moisture out of the air surfaces
Heavy-duty Fan - there are special fans designed to dry out rooms and surfaces
Air Scrubber - these appliances suck in air and expel it through a HEPA filter to remove impurities
Extraction Tool - Basically a giant high-powered wet vac that can suck up air from surfaces and run it into a storage tank or drain. An industrial model can remove a lot of water in a short time. Also known as a flood pumper.
Moisture Probe - uses a coiled cable to find moisture where it’s hard to detect.
Floor and Wall Drying Systems - There are a variety of professional quality drying systems available to pull moisture from walls and floors.

Overlooking Hazards

Floods can create a number of dangerous conditions that professionals know to look out for. They include:

Gas Leaks - Floods can damage gas lines in ways that can poison the air or cause an explosion. Turn off all gas connections, and smell for gas.
Insecure Flooring - Water damage can weaken floor supports and soften floorboards, making them less stable. Tread lightly and carefully. If your foot falls through the floor you can get seriously injured.
Electrical Hazards - Flood damage can affect your wiring and circuits in unpredictable and dangerous ways. Shut off your home’s power to avoid the risk of shock, and look for downed power lines.
Sewage and Bacteria - Flooding can cause your plumbing to back up, which can make for very unsanitary conditions. Don’t ignore foul smells.
Animals - Flooding can be hard on wildlife. Look for rats, possums, ants, and other creatures.

Difference Between Flood Watch and Flood Warning

2/1/2023 (Permalink)

Image shows green SERVPRO dehumidifier in a home where a portion of wall and carpet has been removed due to flood damage.

Let SERVPRO remove the flood-damaged material from your home and dry your structure down safely.

Floods can do devastating damage to homes and businesses, so it’s important to keep an eye on weather developments. Some of the common languages about floods can be a little confusing, especially when meteorologists assume their viewers know all the terms. There’s an important difference between a “flood watch” and a “flood warning,” for instance. Here are a few important terms and what they mean.

Flood Advisory - Be Aware

Issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Flood Watch - Be Prepared

A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning - Take Action

A Flood Warning is issued when flooding is imminent or occurring. This always comes after a flood watch.

Pay attention to all three, but realize that a flood warning is much more serious. Here’s one way to remember the difference: You watch for a threat. When you see it, then it’s time to warn people.

Flash Flooding is flooding that begins within 6 hours, and often within 3 hours, of heavy rainfall. It can also occur after dam or levee breaks or mudslides.

Flash Flood Watch - Be Prepared

Issued when conditions are favorable for flash flooding. It does not mean that flash flooding will occur, but it is possible.

Flash Flood Warning - Take Action

Issued when flash flooding is imminent or occurring. If you are in a flood-prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Areal Flood Warning

Normally issued for flooding that develops more gradually, usually from prolonged and persistent moderate to heavy rainfall.

River Flood Warning

These are issued when a river is forecast to go above its designated flood stage at the forecast point.

Coastal Flood Watch

This means that seawater spillage over dune lines and sea walls will occur if the weather develops as expected. People in the watch area should be ready to move to safe ground if flooding occurs or if warnings are issued.

Coastal Flood Warning

This means that seawater spillage over dune lines and sea walls is occurring, is imminent, or is expected within the next 12 hours. People in the warned area should take immediate action to protect their lives and property.

If your Northeast Florida home or business has suffered flood damage, call SERVPRO of Jacksonville Beach/Ponte Vedra at (904) 246-6118. Our highly trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra building and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years.

Top Causes of Commercial Water Damage

2/24/2022 (Permalink)

If your northeast Florida business has suffered water damage, make sure to call SERVPRO of Jacksonville Beach/Ponte Vedra to help!

Top Causes of Commercial Water Damage

Water damage can pose a serious challenge to your business, making it important to know all the ways it can occur. Here are the top causes of commercial water damage.

Roofing Issues

As with residential buildings, the roofing of commercial buildings needs to be properly maintained and routinely inspected for damage. Even small leaks can eventually lead to ceiling damage, then secondary damage throughout the building. Some roofs are imperfectly built, leading to problems right away. Older buildings may be missing shingles and/or need the roof to be replaced due to normal wear and tear over many years. Gutters and downspouts can be a problem if not kept clear and clean, leading to water pooling on the roof and eroding roofing material. If you see leaks or other roof and ceiling issues, contact professional help before the problem spreads to other parts of the building.

Weather Events

Hurricanes and tropical storms are an obvious cause of commercial water damage to businesses near coasts, but tornadoes can also lead to water damage by damaging roofs and windows.

Windows and Waterproofing

Besides the roof, the four walls of your building can be penetrated by water if not properly maintained. Seals and weather stripping around windows and doors should be routinely inspected, and replaced if not effective.

Pipe and Sprinkler Problems

A well-maintained and modern sprinkler system is an important safeguard against fire damage, but if any part of the system is faulty, substantial water damage can occur. This is true as well for the rest of the pipes in your commercial building, which should all be occasionally inspected. Look for leaks and have them fixed as soon as you can to avoid further damages. Besides pipes, sinks and toilets can leak as well. Make sure there is always someone present or on call who knows how to turn off the main water supply line to the property in case of a water damage emergency.

HVAC Issues

Your HVAC system not only maintains a comfortable temperature in your commercial building, it is also important for removing humidity. The intake vents pull air from the interior of the building and run them through cooling coils, which removes heat and moisture from the air. A faulty HVAC unit or clogged vents and/or ducts will impede this process. Excess humidity can lead to mold. Commercial buildings in climates that are especially humid may require a special separate dehumidifier unit.

If your northeast Florida business has suffered water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Preventing Mold after Water Damage

2/10/2022 (Permalink)

If your northeast Florida home or business has experienced water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for a mold inspection.

Preventing Mold after Water Damage

If you’ve recently experienced flooding or another form of water damage at your home or business, there are a number of reasons to take action. You want to replace damaged materials, and make your property as attractive and functional as before, as quickly as you can. One important factor to remember is the potential of all that moisture to create a mold problem, which might not be immediately apparent. Here are a few instructions to help you avoid mold growth after water damage.

Call a Water Cleanup and Restoration Company ASAP

Professional water remediation experts have a variety of special tools and equipment to dry your carpets, walls, furniture, and whatever else as quickly as humanly possible. They also have the experience and expertise to know exactly what to handle now vs later, what can be saved and what will need to be thrown out. All of these benefits can save you a lot of hassle, and doing it yourself might actually be more expensive in the long run, especially if you end up with a serious mold problem weeks or months down the road.

If you must do the job yourself, or if you’re waiting for help to arrive, see the instructions below.

Shut off the Water

It’s good to know how to shut off the water to your home in case there’s a serious leak or a natural disaster. This helps a water damage event from getting worse.

Pick Up Rugs and Personal Items

Anything left in sitting water or on wet surfaces is getting more and more damaged as time goes on and can develop mold quickly, so pick up whatever you can. Hang up rugs. Bag up anything that can be taken somewhere to be cleaned.

Minimize Furniture Damage

Do what you can to help furniture in wet areas. Move items to dry areas, and/or put furniture legs on top of bricks, blocks, etc., to keep them above water.

Dehumidify

Rent or buy a heavy duty dehumidifier to get as much of that moisture out of the air as quickly as you can. Mold is everywhere, but it thrives in excess water in the air and on surfaces. If necessary, get more than one dehumidifier. (Again, a professional water damage restoration company, like SERVPRO, will have this equipment on hand and know how and where to use it for maximum benefit.)

Prevent Future Damage

To prevent mold in the future, stay on top of any sources of excess moisture: leaky pipes, missing shingles, clogged gutters and downspouts, faulty sump pumps, old weather-stripping, etc. Be prepared for storms and flooding. Get a mold inspection if you see any sign of mold.

If your northeast Florida home or business has experienced water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for a mold inspection. Our highly-trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Does Homeowners’ Insurance Cover Burst Pipes

1/6/2022 (Permalink)

If your home has sustained damaged from burst pipes, SERVPRO of Jacksonville Beach/Ponte Vedra is here to help!

Does Homeowners' Insurance Cover Burst Pipes

When a pipe bursts, the damage to your home can be extensive. Worse, water damage repair can be time-consuming and expensive. If this happens in your house, will your homeowners’ insurance protect you? The answer is a little bit complicated.

If your pipe bursts suddenly, the resulting water damage will probably be covered by your homeowners’ policy. “Suddenly” is the key word in this sentence, though. If your pipe begins to leak because of damage that occurs gradually, like rust, the insurance company is not likely to cover it.

What does homeowner’s insurance cover then? A homeowners’ insurance policy protects you in three ways.

Dwelling coverage protects your home’s structure. This is the part of your insurance that helps pay to repair or replace your carpet or flooring or rebuild the physical structure of your home.
Property coverage protects your belongings. In other words, this covers the repair or replacement of things like furniture, clothing, sporting goods, or electronics. Typically, insurance will cover the actual cash depreciated value of the items instead of covering the cost to replace them.
Loss of use coverage reimburses you for costs associated with damage to your home. If you’ve lost the use of your home for a time, this coverage will pay for things you have to have while you’re waiting for home repairs, like your lodging, food, and boarding for your pet.

That all sounds pretty comprehensive, but it’s important to carefully read your policy and understand the terms. In most cases, if something sudden and accidental happens to your plumbing, like a fixture failure or a water line damaged by construction, the resulting damage will be covered. In some cases, burst pipes fall into this category. If, however, the problem is the result of age or wear and tear, like a water leak because of a rusty pipe, it won’t be covered. Similarly, if the problem was preventable, the insurance company probably won’t cover it. So, if your pipes burst suddenly in a freeze, it will probably be covered. If you’ve left town and turned off your heat, leaving your pipes vulnerable to freezing, it most likely will not be covered. Acts of nature are generally not covered, so if you live in an area prone to flooding, it’s smart to purchase additional flood insurance.

If your home has sustained damage from burst pipes, call SERVPRO of Jacksonville Beach/Ponte Vedra for help. Not only do we provide water damage restoration, but we also work with your insurance, managing the paperwork and claims process to reduce the stress of the experience for you. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Does Homeowners Insurance Cover Water Damage after a Hurricane?

1/6/2022 (Permalink)

If a hurricane has left your home with water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for help!

Does Homeowners Insurance Cover Water Damage after a Hurricane?

If you live in Florida, you’ve probably lived through more than your share of hurricanes. If you’ve never dealt with damage to a home you own during a storm, you may not know what to expect. What does homeowner’s insurance cover? Do you need to get supplemental insurance if you live in a hurricane-prone area?

First, understand that there’s no specific hurricane insurance policy. However, standard homeowner’s insurance will cover some of the damage caused by hurricanes (wind-driven rain). One thing that’s typically not covered is flooding (rising water) from a hurricane, but that’s not the only exclusion. People who live in hurricane-prone areas would be wise to purchase supplemental hurricane coverage. Let’s look at how insurance companies usually address the various aspects of hurricane damage.

Wind damage is typically covered by a homeowners insurance policy’s dwelling coverage. However, in regions prone to hurricanes, wind coverage is often excluded. Take a close look at your home insurance declarations page to determine whether you should purchase additional windstorm insurance.
Water damage is a complicated issue. Almost all homeowner’s insurance policies exclude flooding due to natural disasters. This means that water damage from flooding or storm surge (both examples of rising water) that comes along with a hurricane, almost certainly will not be covered. There are some unusual things that could happen in a hurricane, like windows breaking and allowing rain to damage your belongings, and these things sometimes fall under personal property coverage. However, having additional wind and flood insurance in place is the best way to make sure you’re covered.
What does flood insurance cover? Homeowners living in a flood-prone region should opt for flood coverage in addition to their homeowner’s insurance. In fact, in many of these areas, flood insurance is required as a term of the mortgage. You can purchase a flood insurance policy from FEMA’s National Flood Insurance Program (NFIP), but it won’t cover damage to landscaping or decks, pay for living expenses, or apply to more than $250,000 of dwelling coverage. NFIP policies also tend to exclude basement flooding, so it may benefit you to look into flood insurance from a private company.
Sewer backup may or may not be covered. For instance, if there’s sewer backup because a hurricane has flooded the sewer, you’ll want to have sewer backup insurance and flood coverage, in addition to your home insurance policy. This protects you even if the adjusters decide that your regular policy will not.
Leaving your home is only covered after the storm. In other words, evacuating your home to avoid the hurricane doesn’t entitle you to reimbursement from the insurance company for living expenses. If your house becomes unlivable after the storm, your policy’s additional living expenses portion will pay for a hotel and some other expenses.

If a hurricane has left your home with water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for help. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. With more than 40 years of experience in water damage restoration, we’re a trusted leader in the industry. Call (904) 246-6118.

How to Spot Water Damage

1/6/2022 (Permalink)

If your home has suffered water damage, call the experts at SERVPRO of Jacksonville Beach/Ponte Vedra!

How to Spot Water Damage

Sometimes, water damage is easy to notice. Other times, it’s more insidious. While it’s easy to see standing water from a burst pipe, water damage that’s hidden could be doing serious damage to your home if it is not detected and repaired quickly. Here, we explain some signs of water damage, along with steps you can take to protect your property.

Your floor may tell the story of water intrusion. If there’s dampness in your carpet, or if your tile or wood floors are cracked, buckling, or warped, water damage could be the cause. If you notice water on your floor that returns after you clean it up, you may have seepage or a leak.
If you notice a musty smell, check for water. Sometimes, you can just smell the dampness. A damp, musty, or moldy smell means trouble, because it indicates the presence of excessive moisture.
If your home has water damage, mold can sometimes be the result. Stay vigilant for signs of mold, which can lead to secondary damage and compromise the structure of your home. Rust, too, can result in a leak if not caught early. By keeping your eyes peeled for signs of mold and rust, you can stop water damage before it becomes a major issue.
On the ceiling, water damage leaves telltale marks. These discolorations can also occur around the bathtub, toilet or sink, or on the walls, and they’re some of the most obvious signs of water damage. Ceiling stains should be inspected immediately because they might indicate an undetected leak in the roof or walls. While you’re at it, pay attention to the corners, especially where the walls meet the ceiling or floors. Discoloration in those areas can also indicate a leak.
Your walls can manifest water damage in different ways. Maybe the paint is peeling, or the drywall is cracked. If you see these signs or areas that seem swollen or soft, have a leak detection company inspect for leaks as soon as possible. A SERVPRO Technician can also take moisture readings in areas of concern and check for active leaks.
Sometimes, water damage may be happening outside of your line of sight. If you hear running water and you don’t have a tap turned on, it may be running somewhere it shouldn’t. If your water bill suddenly and unexpectedly goes through the roof, you probably have a hidden leak that could be causing damage.

If your home has suffered water damage, call the experts at SERVPRO of Jacksonville Beach/Ponte Vedra for help. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. A trusted leader in the water damage restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Ice Maker Line Causes Water Damage on the 3rd Floor

8/5/2021 (Permalink)

Images shows an office break room with green SERVPRO drying equipment.

SERVPRO of Jacksonville Beach/Ponte Vedra can work around your business' schedule to dry any type of water damage.

Ice Maker Line Causes Water Damage on the 3rd Floor

Commercial businesses can have all sorts of issues. Sometimes it seems like, the larger the company and the larger the square footage, the bigger the water damage.

You wouldn't think that a tiny ice maker line in a break room could cause a 3-story water damage, but water moves quickly out of the smallest spaces to cause a lot of damage. Luckily the CEO's office is located across from this breakroom and he noticed wet carpet on his way out the door the evening of the leak. Unfortunately, water had already traveled through the walls down to the 2nd and 1st floors.

With carpet, tile, and drywall affected, his team immediately called SERVPRO of Jacksonville Beach/Ponte Vedra who arrived onsite within 45 minutes. Our technicians took moisture readings and drew moisture maps to define the extent of the water damage and wet materials. We placed air movers and dehumidifiers, and treated the affected areas with an antimicrobial to help prevent mold growth.

The affected areas were dry in just a few days with minimal business disruption. Call SERVPRO of Jacksonville Beach/Ponte Vedra if your business is affected by water damage, 904-246-6118.

Preventing Water Damage from Leaking Pipes

7/12/2021 (Permalink)

Even when you're prepared, accidents happen! Call us and we will be there to help restore your home ASAP when facing water damage.

No homeowner wants to deal with water damage from a leaking pipe. In addition to possibly flooding your home, a pipe leak can wreak havoc in a number of ways. Warped, stained walls, dangerous mold, and ruined carpet and furnishings are just a few of the consequences of an unattended leak. The best way to avoid all of that chaos is to prevent the leaks in the first place.

To properly avoid water damage from a leaking pipe, you must first understand the factors that come into play with pipe leaks.

Pipe corrosion can eat away at metal pipes and cause leaks.
Cracks indicate weakness in a pipe and will eventually cause the pipe walls to give way.
The seals that keep your plumbing system’s connections from leaking can fail.
Blockages in your pipes cause pressure to build up and cause leaks.
Damaged joints can be caused by different things, like pipes expanding or contracting or poor workmanship.
High water pressure can stress weak points in your plumbing system and cause a pipe burst or leaks.
Foundation shifts can cause water lines to disconnect or rupture.
Extreme temperature changes can cause pipes to crack and leak.
Tree root intrusion happens when root systems put pressure on your pipes.
Fixture cracks happen because of physical impact to a fixture or the surrounding pipes.

The water damage repair after a leak can be extensive. It’s important to know how to shut off the water in your house so that if a problem occurs you can minimize the extent of the damage and reduce your water damage cleanup. To prevent leaks in the first place:

Keep an eye on your pipes for signs of visible corrosion. Green spots on copper, for instance, indicate cold water pitting.
Listen to your pipes. Rattling, shock, or vibration when you turn the water on or off can indicate an issue.
Replace old piping. Start watching it at 20 years and replace it by about 40.
Look for staining on sinks or taps. Blue or green stains can indicate high concentrations of carbon dioxide or a low pH, which can corrode pipes and fittings.
Soften your water. Hard water can cause pitting, so treat it before it creates a problem.
Watch the water pressure. If the pressure goes above 80psi/552kPa or a velocity of more than 4FPS a pipe burst can occur.
Monitor your water usage. Watch the water meter and look to your water company for historical usage data. Unexplained water usage could mean a hidden leak.
Consider smart systems. New smart technology allows you to monitor humidity in order to detect leaks.

Sometimes, despite your best efforts, your home will sustain water damage from a leaky pipe. If that happens to your Jacksonville Beaches area home, call SERVPRO of Jacksonville Beach/Ponte Vedra for help with water damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville Beach, Neptune Beach, Atlantic Beach, or Ponte Vedra home or business and get everything back to normal. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Avoiding Drainpipe Overflow

7/6/2021 (Permalink)

If you experience water damage from an overflowing appliance, call us and we'll be there to help ASAP!

Water damage to your home can quickly become a serious- and expensive- issue. Unfortunately, our appliances can be the source of extensive water damage. Sometimes, washing machine overflow or a leaking dishwasher are unavoidable. In many cases though, being proactive can prevent these disasters.

If the problem is dishwasher overflow, it may be a detergent problem. You may have added too much soap or the wrong kind of detergent, in which case it’s a simple fix. Purchase soap that’s recommended by your dishwasher manufacturer and you will solve the problem.
Your leaking dishwasher could be caused by a worn-out door gasket. If you are handy you can replace or clean the gasket yourself to stop the leak. If not, a plumber or appliance repair person can help.
If it’s a faulty inlet valve or defective float assembly or switch, you may need to call a plumber. The inlet valve delivers water to the dishwasher. If it’s malfunctioning, you might notice water in the bottom of the dishwasher even if the appliance has not been used. The float in a dishwasher rises with the water level, signaling the float switch to turn off the water. If the float is stuck, the float switch will not be activated. If it is not stuck but the dishwasher is overflowing, the switch may need to be replaced.
You may also need to call a plumber if your washing machine is leaking. Especially if you live in an older home, your drainpipe may not be equipped to handle the amount of water used by your modern washing machine. A plumber can clean out the drain, which will help for a few months. Your plumber may also suggest another solution, like installing a larger pipe, installing a pump, or installing a laundry sink so that the drain flow can be carefully monitored.
A lint catcher or enzymes might help prevent drainpipe overflow. A wire mesh lint catcher keeps lint from clogging the drain, and enzymes will help clear soap scum out of your drain. For enzymes to be effective, you need to use them regularly, preferably every month. Pour the enzymes into your drain at night and rinse with hot water in the morning.
You can use a drain snake as a preventive measure. Any time your drain starts running slowly, snake it out to remove any clogs. This is not difficult to do: you just push a drain snake into the drain and pull it back out.
A front-loading washer may solve your washing machine problem. Because these washers use less water, they are less likely to overwhelm your drainpipe.

Regardless of why it happened, if your First Coast home is damaged by a leaky appliance or overflowing drain, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Jacksonville Beach, or Ponte Vedra home back to preloss condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Does the change in weather have you ready for spring cleaning?

5/10/2021 (Permalink)

Women with gloves holding up a bucket to catch water from a leak.

Your home needs consistent maintenance. At SERVPRO of Jacksonville Beach/Ponte Vedra our quick check-up ensures your home is performing at its best.

Spring has sprung and with it, a whole host of issues! Over the fall and winter seasons, our homes, lawns, and workplaces typically lie dormant, giving pests, mold, and other issues time to grow. Have you taken the time to check all the potential problem areas for these common issues?

Residential Leak: A slow leaking faucet may have created a wet moldy nightmare behind a wall or under a sink- leading to mold that may or may not be seen, and potential water damage. The danger a hazardous mold problem poses to your home, family, and wallet can be reduced by calling SERVPRO. Our experts can get to the source of the problem quickly without risking the health of your family or home.

Commercial Leak: Commercial Leaks can cause mayhem when least expected. Burst pipes, thawing, and freezing or rainstorms can contribute to Commercial leaking and flooding. Water damage can cost business owners tens of thousands of dollars in damage as well as pose a serious health risk if not properly contained and cleaned. A sanitation process ensures that your property is safe and healthy to resume operations.

Air Duct Cleaning: Ventilation systems are often the biggest culprit in poor indoor air quality. We professionally inspect the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind regarding the health of your system.

Odor Removal: As experts in deodorization, SERVPRO of Jacksonville Beach/Ponte Vedra is trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Sewage Cleanup and Restoration- Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. A sewage spill or leak is something you should NEVER attempt to contain on your own. We are experts who have specialized training in safe remediation. Don’t risk your health, we have 24/7 Emergency Services to ensure that your home or business is safe and healthy.

While spring cleaning to you may mean get organized and sprucing up the yard, don’t let these other important maintenance opportunities fall off your checklist. Use Spring Cleaning as a time to make sure your home or office is performing at its best! Call SERVPRO of Jacksonville Beach/Ponte Vedra today to schedule a quick check-up, ensuring what’s behind the walls is just as clean as the space you see every day!

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

1/13/2021 (Permalink)

Image shows a lighted sign in an intersection with a traffic light and street sign over head and a palm tree and two condos.

The Marquee in Jax Beach Welcomes Locals Back Home After Hurricane Matthew.

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

SERVPRO of Jacksonville Beach/Ponte Vedra specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville beaches, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 904-246-6118.

It's the Water You Don't See

1/13/2021 (Permalink)

Image shows hallway with flooring removed and 2 green and black SERVPRO fans.

SERVPRO of Jacksonville Beach/Ponte Vedra has the Equipment to Dry Your Property Quickly!

Even small water damages have the potential to cause serious structural damage over time. The key to avoiding future problems is to call SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118 as soon as water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools our local Jacksonville Beach Professionals use during water damage.

Moisture sensors are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture meters are used to determine the actual moisture content in various materials. These readings allow SERVPRO of Jacksonville Beach/Ponte Vedra to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. Our IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conducive to drying.

Water Damage and Flood Water Removal

6/19/2020 (Permalink)

Image shows water being extracted through a wand.

Water Damage Extraction by SERVPRO of Jacksonville Beach/Ponte Vedra, 904-246-6118.

Water Damage can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form causing health effects. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Jacksonville Beach/Ponte Vedra’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand the insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of The Jacksonville Beach/Ponte Vedra and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any cleanup, mitigation, and restoration service. Call us today at 904-246-6118 or check out our Facebook for more safety tips.

Beaches Flood and Water Damage Services

5/30/2020 (Permalink)

Photo shows SERVPRO of Jacksonville Beach/Ponte Vedra employees posing in front of a green truck in our warehouse.

A few of our team members posing in front of one of our vehicles in our Jacksonville warehouse.

With knowledge and compassion, SERVPRO of Jacksonville Beach/Ponte Vedra understands that a water emergency needs urgency and sensitivity. SERVPRO of Jacksonville Beach/Ponte Vedra answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process. We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Jacksonville Beach/Ponte Vedra uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water and flood damage.

Our IICRC Certified Technicians use state of the art technology and equipment which offers superior drying based on the science of Psycho-metrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

Our team will monitor and mitigate water damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Jacksonville Beach/Ponte Vedra immediately. When water is on the move, timing is most critical. We have served Jacksonville and The Beaches communities for 39 years. Call 904-246-6118 for water emergency service you can trust and depend on.

Understanding Types of Water

5/25/2020 (Permalink)

Photo shows dirty flood water on the tile floor in a women's restroom, between bathroom stalls and sink area.

A Ponte Vedra Beach Resort was affected by storm surge and sewage back up after Hurricane Matthew.

When your Home or Business is suffering from Water Damage, understanding the types of Water is essential to clean-up. The IICRC and SERVPRO of Jacksonville Beach/Ponte Vedra recognize three types of Water.

Clean Water, or Category 1 Water is Water from a broken pipe, or other water source; rainwater is also considered clean.

The term Gray Water, or Category 2 Water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form.

Black Water, or Category 3 Water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO of Jacksonville Beach/Ponte Vedra professionals.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

What to do When Your Beach House Suffers Water Damage

5/25/2020 (Permalink)

Photo shows moisture on the slab of a residential home after affected materials like drywall and flooring were removed.

A home in Jacksonville Beach had rising water enter through their sliding glass doors.

A home often suffers water damage after a flood or a severe storm, especially in our First Coast's low lying areas, and at the beaches. Other times, water damage occurs when a plumbing fixture such as a pipe or water heater breaks or a roof starts to suddenly leak.

Prompt treatment of any affected areas helps prevent more extensive problems from manifesting. Any part of a home that experiences water damage becomes an ideal breeding ground for mold and other pathogens. If a homeowner ignores the areas of water damage in the home, the microbial spores frequently spread throughout the structure and could render it uninhabitable.

Any time a home suffers sudden water damage, reaction time is paramount. A quick response to the damage prevents moisture from seeping into the home's drywall, flooring, furniture, and other structural areas of the house. Professional technicians from a disaster restoration service will quickly identify all areas of moisture concern in the home. Once the damaged areas have been identified, the company will work to dry out any moisture pockets everywhere in the structure by exposing them to elevated air speeds with specialized equipment to immediately stop mold growth from occurring and to get the affected areas totally dry as quickly as possible. In some cases, the technicians may have to clean some areas with specialized chemicals to prevent and control mold growth.

If your home has suffered water exposure, please contact us at SERVPRO of Jacksonville Beach/Ponte Vedra to evaluate the damage and start the restoration process needed to make your house a home again. For more expert tips and information about mold prevention and remediation, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call 904-246-6118.

Water Damaged Insulation, What to Do

5/25/2020 (Permalink)

Photo shows part of a wall that has been removed and exposed pink insulation and a plumbing fixture.

Insulation and interior wall damage at a home in Neptune Beach after a plumbing fixture broke.

There is a lot of confusion about what to do with insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage:

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet. Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials:

Insulation is not just a fluffy lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam. Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources of SERVPRO of Jacksonville Beach/Ponte Vedra. Call us at 904-246-6118 or visit us on Facebook.

Why You Should Call a Licensed Water Damage Remediation Company

5/20/2020 (Permalink)

This photo shows our GM Benjamin leading a training session for our team. He is standing in front of a TV.

Our team at the Beaches holds weekly training sessions to make sure we are up to date on all restoration techniques.

A water damage restoration service professional is someone that no one wants to call, but when they are needed, it is important not to delay.

Homeowners know that moisture is the enemy, capable of penetrating into just about any space -including under walls and baseboards, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry, and clean the structure to ensure that there are no lingering health threats, or chances for microbial growth once the moisture is gone.

If water has entered the structure through a contaminated source, it is important not to handle it on your own.

Floods and sewage backups contain multiple types of deadly bacteria, and viruses and fungi. Even momentary skin contact can have serious effects and health risks, causing serious illness. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal.

This includes powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated to destroy fungi and other microbial threats. While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in after a water damage has occurred. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Jacksonville Beach/Ponte Vedra have the latest IICRC (Institute of Inspection Cleaning and Restoration Certification)s and the most up to date equipment and technology. Call us today at 904-246-6118 for any emergency water damage or estimate to help clean up and restore your structure.

If you have a fire or water emergency, please call us now at (904) 246-6118

Archived Water Damage Blog Posts

Dealing with Water Damage for Landlords

Protecting Your Home While Away for the Holidays

Common Culprits of Commercial Water Damage

Water Damage from Burst Pipes

What to Do With Your Belongings After Water Damage

Does Water Damage Decrease Home Value?

Repairing Walls After Water Damage

Signs of Water Damage

How to Tell if Water Damage is New or Old

Drying and Dehumidification After Water Damage

The Dos and Don'ts After Water Damage

H3: DO Remove All Wet Items and Furniture

H3: DON'T Try to Dry the Area Yourself

H3: DO Open Windows and Doors to Allow Air Circulation

H3: DON'T Use Wet or Damaged Electrical Appliances

H3: DON'T Wait to Start Cleaning Up

How Often Should You Check Your Office Sprinkler System

Drying and Dehumidification After Water Damage

What Happens If You Don't Clean Water Damage Right Away

DIY Flood Cleanup Mistakes to Avoid

Difference Between Flood Watch and Flood Warning

Top Causes of Commercial Water Damage

Preventing Mold after Water Damage

Does Homeowners’ Insurance Cover Burst Pipes

Does Homeowners Insurance Cover Water Damage after a Hurricane?

How to Spot Water Damage

Ice Maker Line Causes Water Damage on the 3rd Floor

Preventing Water Damage from Leaking Pipes

Avoiding Drainpipe Overflow

Does the change in weather have you ready for spring cleaning?

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

It's the Water You Don't See

Water Damage and Flood Water Removal

Beaches Flood and Water Damage Services

Understanding Types of Water

What to do When Your Beach House Suffers Water Damage

Water Damaged Insulation, What to Do

Why You Should Call a Licensed Water Damage Remediation Company

Categories

Archived Posts