SERVPRO of Jacksonville Beach / Ponte Vedra Employee Photos

Benjamin Alcorn

Benjamin Alcorn

Benjamin Alcorn is the General Manager of SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has over 10 years of management experience. Benjamin studied business management, finance, and accounting at Michigan State University before moving to Jacksonville. With over 20 years in the hospitality industry, Benjamin brings expertise in customer service, team management, and process management to our SERVPRO franchises. He completed SERVPRO Industries, Inc.'s Franchise Ownership Training in 2016. Benjamin also holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician (WRT), and Commercial Drying Specialist (CDS).

Contact Benjamin by email at: benjamin@SERVPROmandarin.com, or by phone at 904-246-6118.

Benjamin is a Jacksonville Chamber of Commerce Trustee. He is a member of the Downtown Council of the Jacksonville Chamber, and is a fundraising volunteer for First Coast Blessings in a Backpack.

Lauren Braddock Alcorn

Lauren Braddock Alcorn

Lauren Braddock Alcorn is the Commercial Business Development Representative for SERVPRO of The Beaches/Ponte Vedra. Contact Lauren at laurenbraddock@SERVPROmandarin.com or call 904-545-5924, 24/7 for help with your Fire, Water, Storm, Mold, or BioHazard claim. She can also give you a free estimate on Carpet, Tile, HVAC, and General Cleaning and answer questions about Microbial Growth. Lauren holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician (WRT), and as a Commercial Drying Specialist (CDS). She completed SERVPRO Industries Inc.'s Franchise Ownership Training in 2016.

Lauren serves as Chair of ImpactJAX, the young professionals division of the Jacksonville Chamber of Commerce, and sits on the JaxChamber Board of Directors, as well as being a member of both the Beaches Division and Arlington Councils. Lauren is a member of the St. Johns County Chamber of Commerce, and the Ponte Vedra Beach Division of the St. Johns County Chamber. Lauren also serves on the Board of NEFBA YPG, and volunteers for 5 Star Veterans Center. She was honored in 2019 as a Class 3, Hightower Emerging Leader Fellow.

Lauren services Ponte Vedra, Ponte Vedra Beach, Palm Valley, Jacksonville Beach, Atlantic Beach, Neptune Beach, Mayport, Marsh Landing, Sawgrass, Hodges, San Pablo, Kernan, and East Arlington. Own or manage a Commercial Property? Lauren is also an expert in Emergency Preparedness and can give you a complimentary safety analysis of your commercial property.

Andrew Braddock

Andrew Braddock

Andrew Braddock is a Crew Chief and Product Evaluations Specialist for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. He has worked in our SERVPRO franchises for the past 14 years, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) as a Water Removal Technician, OSHA/EPA Lead Paint Safety, and the Employee Certification Training Program through SERVPRO. For a fire, water, or mold loss, or questions, call Andrew for an estimate 904-838-2965 or email him at arb81087@gmail.com.

Robin Braddock

Robin Braddock

Robin Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with her husband Tom Braddock. She has 38 years of experience in the restoration industry, having purchased her first SERVPRO franchise in 1981. Robin has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, is a certified DryBook user, and has completed the DRI EAZ Education Restorative Drying 101. Email robin@SERVPROmandarin.com, or call her at 904-246-6118. Whether it's a small carpet cleaning or a large commercial loss, Robin has her hands in every job and gets to know every customer's needs.

Robin is an Emeritus Board Member with First Coast Blessings in a Backpack, and has been involved since 2013, https://www.firstcoastblessingsinabackpack.com/contact.html. She is also a Mentor at Twin Lakes Academy Elementary.

Tom Braddock

Tom Braddock

Tom Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with Robin Braddock. He has 43 years of experience in the restoration industry. Tom worked as a Technician beginning in 1976 for SERVPRO of Tallahassee while attending Florida State University. He purchased his first SERVPRO franchise in 1981. Tom has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He also has continuing education certification in OSHA/EPA Lead Paint Safety from AAA Construction School, Inc. and the Employee Certification Training Program through SERVPRO. Email Tom today: tom@SERVPROmandarin.com

Tom serves on the Food Service Committee at Deermeadows Baptist Church, and is a mentor at Twin Lakes Academy Elementary.

Lorie Harlow

Lorie Harlow

Lorie Harlow is the Office Manager at SRVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She joined our team in January of 2016. Lorie's professional experience includes Region Administrator for nonprofit and profit organizations. She has a Bachelors of Arts in Psychology Art from Western Kentucky University. Lorie has served on several HOA Boards and brings that experience along with her managerial skills to our team. Lorie has an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She thrives when taking on new challenges and is 'SERVPRO Ready' to take ownership of each customer and their needs. Email Lorie today at: lorie@SERVPROmandarin.com or call 904-246-6118.

Jake Hoke

Jake Hoke

Jake Hoke is a Crew Chief on the Production team with SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. Jake holds a certification for the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. He brings an energetic and fun personality to every job and always puts the customers concerns at the top of his priority list! Call 904-246-6118 and request Jake for your next cleaning or restoration job.

Lisa Lockwood

Lisa Lockwood

Lisa Lockwood is the Job File Coordinator for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She has been working with our franchises since 2016. Lisa holds an IICRC (Institute of Cleaning Restoration Certification) certification as a Water Restoration Technician (WRT). She is ready to take your call at 904-246-6118, and answer any questions you may have on Fire, Water, Mold, Cleaning, BioHazard, Storm Damage, and Commercial Large Loss. Email Lisa today at: lisa@SERVPROmandarin.com.

Ellen Taylor

Ellen Taylor

Ellen Taylor is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra and SERVPRO of St. Augustine. She is a former small business owner and has over 13 years of outside sales experience. Ellen is a Priority Responder, 'SERVPRO Ready' to give you quick assistance with fire, water, mold, or bio-hazard damage emergency. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, or Assisted Living Facility call Ellen at 904-540-6618, or email her at ellen@SERVPROmandarin.com to learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business.

Ellen is a member of the South Council of the Jacksonville Chamber of Commerce, the St. Johns County Chamber of Commerce, is an Ambassador for the Ponte Vedra Division of the St. Johns County Chamber of Commerce, and the St. Augustine/ St. Johns County Board of Realtors.

Jabora Thomas

Jabora Thomas

Jabora Thomas is a Production Manager for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She has 14 years of experience in the restoration industry, and has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Water Removal Technician, IICRC in Fire Damage Restoration, and the Employee Certification Training Program through SERVPRO. Jabora values customer service and communication, and strives to keep her customers well educated during their restoration or cleaning service.

Tim Smock

Tim Smock

Tim Smock is the Business Development Representative for SERVPRO of The Beaches/Ponte Vedra and SERVPRO of Mandarin. He is a Priority Responder, 'SERVPRO Ready' to give you quick assistance with fire, water, mold, or bio-hazard damage emergency. If you are a Commercial Property Manager, Commercial Insurance Agent, Commercial Real Estate Agent, or Assisted Living Facility call Tim at 904-540-6618, or email him at timothy@SERVPROmandarin.com to learn how SERVPRO’s Commercial Services and our Emergency Ready Profile (ERP) can bring value to your business.

Tim is an expert in Mold Remediation processes and can help you get your home or business evaluated for Microbial Growth.