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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Avoiding Drainpipe Overflow

7/6/2021 (Permalink)

Washer & Dryer If you experience water damage from an overflowing appliance, call us and we'll be there to help ASAP!

Water damage to your home can quickly become a serious- and expensive- issue. Unfortunately, our appliances can be the source of extensive water damage. Sometimes, washing machine overflow or a leaking dishwasher are unavoidable. In many cases though, being proactive can prevent these disasters.

  • If the problem is dishwasher overflow, it may be a detergent problem. You may have added too much soap or the wrong kind of detergent, in which case it’s a simple fix. Purchase soap that’s recommended by your dishwasher manufacturer and you will solve the problem.
  • Your leaking dishwasher could be caused by a worn-out door gasket. If you are handy you can replace or clean the gasket yourself to stop the leak. If not, a plumber or appliance repair person can help.
  • If it’s a faulty inlet valve or defective float assembly or switch, you may need to call a plumber. The inlet valve delivers water to the dishwasher. If it’s malfunctioning, you might notice water in the bottom of the dishwasher even if the appliance has not been used. The float in a dishwasher rises with the water level, signaling the float switch to turn off the water. If the float is stuck, the float switch will not be activated. If it is not stuck but the dishwasher is overflowing, the switch may need to be replaced.
  • You may also need to call a plumber if your washing machine is leaking. Especially if you live in an older home, your drainpipe may not be equipped to handle the amount of water used by your modern washing machine. A plumber can clean out the drain, which will help for a few months. Your plumber may also suggest another solution, like installing a larger pipe, installing a pump, or installing a laundry sink so that the drain flow can be carefully monitored.
  • A lint catcher or enzymes might help prevent drainpipe overflow. A wire mesh lint catcher keeps lint from clogging the drain, and enzymes will help clear soap scum out of your drain. For enzymes to be effective, you need to use them regularly, preferably every month. Pour the enzymes into your drain at night and rinse with hot water in the morning.
  • You can use a drain snake as a preventive measure. Any time your drain starts running slowly, snake it out to remove any clogs. This is not difficult to do: you just push a drain snake into the drain and pull it back out.
  • A front-loading washer may solve your washing machine problem. Because these washers use less water, they are less likely to overwhelm your drainpipe.

Regardless of why it happened, if your First Coast home is damaged by a leaky appliance or overflowing drain, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Jacksonville Beach, or Ponte Vedra home back to preloss condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

How Much Water Damage Do Hurricanes Cause?

7/6/2021 (Permalink)

Office cubicles showing water damage and SERVPRO green drying equipment 'Near Me' We're here to help restore your business or home to like-new no matter how extensive the storm damage! Call 904-246-6118 for help, 24/7.

For people who live in hurricane-prone areas, news of a hurricane can seem mundane. Especially if you’ve never personally experienced hurricane damage, you may think they are overhyped. In truth, though, hurricanes do a great deal of damage each year.

According to the National Oceanic and Atmospheric Administration (NOAA), there were 28 weather disasters between 2019 and 2020 that each caused more than $1 billion of damage. In fact, a 2019 report from the nonpartisan Congressional Budget Office (CBO) projected the annual economic losses from hurricane winds and flooding to be about $54 billion, with $34 billion of that damage happening to homes. Hurricane damage in Florida is not something to ignore, because Florida is hit by more hurricanes than any other state: 121 hurricanes, 37 of them major, since 1851.

Why is hurricane damage so serious? Hurricanes are extremely intense storms, bringing high-velocity winds, waves, tornadoes, and floodwaters. They are ranked in terms of severity on a scale of 1 to 5, with 5 being the most destructive. A Category 1 Hurricane has winds that range from 74 to 95 miles per hour and may cause only minor damage. By contrast, a Category 5 Hurricane can bring winds of up to 157 miles per hour, which can destroy the roof and walls of a house. A Category 5 Hurricane can also cause power outages and knock down trees. A hurricane does not have to be a Category 5 to cause major damage though, because damage from Categories 3 and 4 can be almost as extreme.

Flood damage is perhaps the most devastating aspect of a hurricane. Hurricanes cause flooding in different ways, as storm surge pushes seawater onto the shore and heavy rains drench even inland areas. Entire regions can end up flooded for days. When that region includes your home or business, water damage can be extensive. Because water weighs about 1,700 pounds per cubic yard, it can be brutal on structures not meant to take that kind of force.

Water can damage your home in several different ways. It can cause floor dampness. If you’ve lived in Florida for any length of time you know that dampness inside your home is not going to dry out on its own. In fact, if your floor is soaked in a hurricane, you may end up having to tear up flooring, baseboards, and even your drywall. If you sustain a roof leak, you could end up needing mold remediation. What’s more, water damage from rising floodwaters is often polluted and can be dangerous. You will need professional help removing that water from your house or business.

If your Northeast Florida home or commercial property is damaged in a hurricane or tropical storm, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Jacksonville Beach, or Ponte Vedra home to its pre-storm condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Hurricane Evacuation Plan

6/23/2021 (Permalink)

Storm Evacuation Sign with Palm Trees in Background It's important to have a plan in case a storm strikes our Jacksonville Beaches area!

Do you have a hurricane evacuation plan? Hurricane season began June 1st and lasts until November, and if you’re near the coast, hurricane preparedness is vital for keeping your family safe. Even if you don’t think you’ll want to evacuate, there may come a time when officials make it mandatory. A Florida hurricane can quickly become dangerous, and may not leave you much time. Planning ahead will help make the experience much easier and more comfortable.

  • Keep track of the local weather. Sign up for alerts from the National Weather Service so that you will know if a hurricane watch or warning is in effect for your area.
  • Decide on a destination. Where will you wait out the storm? You can choose to stay with out-of-town friends or family, rent a hotel room, or stay at a local shelter, but it’s important to know where you’re going and map it out in advance. If you have pets, make sure to include them in your plans. If it’s not safe for you to be home it’s not safe for your pets. Choose a place to stay that accepts pets or make other arrangements for your furry family members.
  • Pick your route and plan for detours. Your local government will offer suggested routes to make it easier to get to safety, but it’s smart to know at least three ways to get to your destination. You never know if a road is going to be blocked by flooding, a washed-out bridge, or downed trees. Throughout hurricane season, keep your gas tank full. That way you’ll be sure you have enough gas to get you where you’re going even if you run into trouble. Additionally, it will keep you out of the long lines that inevitably form at gas stations during natural disasters.
  • Be thorough with emergency supplies. Keep an emergency kit in the trunk of your car with fresh water, non-perishable snacks, blankets, a phone charger, road maps, garbage bags, toilet paper, paper towels, a gas can, jumper cables, and a towline. Each family member should have a bag with changes of clothes and a copy of the evacuation plan. Additionally, have a hurricane preparedness kit that’s easy to grab, like a backpack, containing:
  • Copies of important documents
  • Flashlights and batteries
  • Battery-powered radio
  • Medications
  • Cash
  • Extra keys for your house and car
  • Know who to call. Make plans with your family members in case you are separated. Decide upon a meeting spot or two where you will reconnect, and pick an out-of-state friend or family member to call with updates.

If your Northeast Florida home is damaged in a hurricane or tropical storm, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Jacksonville Beach, or Ponte Vedra home to its pre-storm condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Preparing Your Home for a Hurricane

6/23/2021 (Permalink)

Trees Blowing in a Storm with the Words Storm Damage We Can Help Overlayed If your home experiences damage from a storm, SERVPRO of Jacksonville Beach/Ponte Vedra is here to help restore your home to pre-storm condition!

Hurricane season begins June 1st and lasts until November, and if you’re near the coast, hurricane preparedness is vital for keeping your home and family safe. Will you be ready if there’s a hurricane? Here are some steps for preparing your home.

  • Make a storm kit. This kit should have supplies to get your family through 48 hours of bad conditions, with no electricity, water, or other basic services. It should have three days’ worth of water and a two day supply of food, as well other important provisions. Ready.gov offers a list of supplies here.
  • Gas up your generator. If you have a 5,500 watt generator, it will require about five gallons of gasoline to run for eight hours. Fill up some gas cans so that you’ll be prepared if emergency conditions last for several days.
  • Bring things inside from outside. Lawn furniture, toys, garden tools, and anything else that could be blown away in the storm should come inside. Anything you can’t bring inside should be anchored.
  • Know the location of your water, gas, and electricity shut offs. After a disaster, it’s recommended that you shut off your water until you know it’s safe to drink. If your home experiences flooding or severe water damage, we recommend shutting off your electricity as well. Don’t turn off your gas until local officials tell you to do so.
  • Get your windows, doors, and garage doors ready for the storm. Ideally, you’ve installed storm shutters on your windows, in which case you’ll just need to brace your doors and secure your garage door. If your windows don’t have storm shutters, plywood or other hard materials can be temporarily affixed to the exterior for protection from wind and flying objects.
  • Turn down your refrigerator and freezer. Lowering your refrigerator and freezer to their lowest setting cools the food so that it will stay cold for a while if the power goes out.
  • If the power goes out, unplug your electrical appliances. This will keep them from being damaged if there’s a power surge when the electricity comes back on.
  • Get your insurance documents together. Your home insurance documents and other important papers should go into a waterproof bag to be kept inside your storm kit. You will need them readily available should your experience damage because they’ll make things easier in the aftermath of the storm.
  • Have a plan for your pets. Your pets should be microchipped, and you should have a picture of each pet handy in case they get lost in the storm. Because emergency shelters do not always accept pets, make a plan for where they will go in an emergency if you are unable to bring them with you.

Sometimes homes sustain damage, even if you’re as prepared as possible for the storm. If your Ponte Vedra, Jacksonville Beach, Neptune Beach or Atlantic Beach home is damaged in a hurricane or tropical storm, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your home to its pre-storm condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Does the change in weather have you ready for spring cleaning?

5/10/2021 (Permalink)

Women with gloves holding up a bucket to catch water from a leak. Your home needs consistent maintenance. At SERVPRO of Jacksonville Beach/Ponte Vedra our quick check-up ensures your home is performing at its best.

Spring has sprung and with it, a whole host of issues! Over the fall and winter seasons, our homes, lawns, and workplaces typically lie dormant, giving pests, mold, and other issues time to grow. Have you taken the time to check all the potential problem areas for these common issues? 

Residential Leak: A slow leaking faucet may have created a wet moldy nightmare behind a wall or under a sink- leading to mold that may or may not be seen, and potential water damage. The danger a hazardous mold problem poses to your home, family, and wallet can be reduced by calling SERVPRO. Our experts can get to the source of the problem quickly without risking the health of your family or home.  

Commercial Leak: Commercial Leaks can cause mayhem when least expected. Burst pipes, thawing, and freezing or rainstorms can contribute to Commercial leaking and flooding. Water damage can cost business owners tens of thousands of dollars in damage as well as pose a serious health risk if not properly contained and cleaned. A sanitation process ensures that your property is safe and healthy to resume operations. 

Air Duct Cleaning: Ventilation systems are often the biggest culprit in poor indoor air quality. We professionally inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind regarding the health of your system.

Odor Removal: As experts in deodorization, SERVPRO of Jacksonville Beach/Ponte Vedra is trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Sewage Cleanup and Restoration- Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. A sewage spill or leak is something you should NEVER attempt to contain on your own. We are experts who have specialized training in safe remediation. Don’t risk your health, we have 24/7 Emergency Services to ensure that your home or business is safe and healthy. 

While spring cleaning to you may mean get organized and sprucing up the yard, don’t let these other important maintenance opportunities fall off your checklist. Use Spring Cleaning as a time to make sure your home or office is performing at its best! Call SERVPRO of Jacksonville Beach/Ponte Vedra today to schedule a quick check-up, ensuring what’s behind the walls is just as clean as the space you see every day!

Dust, dust, dust. Gross, gross, gross.

4/26/2021 (Permalink)

Vacuum on carpet with shoes. Call SERVPRO today to take care of the deep clean your home or commercial building need!

Dust, dust, dust. Gross, gross, gross.

Spring has sprung and with it a whole host of dust, dirt, soiling, and mayhem. Many home supply stores offer carpet and upholstery cleaners for rental. However, these machines aren’t frequently cleaned or sanitized, could harbor harmful bacteria, and typically don’t work well. 

Conventional methods of cleaning only scratch the service. It’s time to experience the difference that a SERVPRO clean can make in your life. Our highly trained professionals are well versed in all levels when it comes to soiling on carpets, drapes, and upholstery. 

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. 79% of the soil in the carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming – as well as checking and changing the filter on your vacuum 
  • Spot removal – this can include dropped food or drinks, or pet stains
  • Using rugs to limit the amount of soil tracked onto the carpet from the outside

“But it doesn’t look that bad.” 

The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, the amount of traffic you experience, and the type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.

Offerings

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

In need of a good deep cleaning? Contact SERVPRO of Jacksonville Beach/Ponte Vedra today to get started, as nobody should live with dust, mold, and soil buildup. 

Can Air Duct Cleaning Help Allergies?

3/31/2021 (Permalink)

Man installing clean air filter for HVAC. Call SERVPRO of Jacksonville Beach/Ponte Vedra when you need to ensure your air ducts are clean!

If you’re plagued by allergies, you’re not alone. More than 50 million people in the United States are affected by allergies each year, making it the sixth leading cause of chronic illness in the country. Exposure to allergens is not always within your control, since they’re often airborne. Keeping allergens out of your house, though, is a little bit more manageable.

Let’s first look at some common indoor allergens.

  • Dust: Dust mites are in just about every home. They lurk in beds, upholstered furniture, and other fabric, eating the dead skin cells we shed and creating waste that triggers allergies.
  • Mold: Very common in Florida, mold is often found in damp places like bathrooms and crawl spaces.
  • Pet dander: Pets shed skin cells just like people do, and these discarded cells can trigger allergies.
  • Pests: Cockroaches are common in Florida, and their waste, saliva, and discarded skin can trigger allergies. Rodent hair, dander, urine, and feces are all allergens too.
  • Pollen: While you might think of pollen as an outdoor allergen, it travels easily into homes on clothes, shoes, and pets.
  • Air Pollutants: Volatile organic compounds (VOCs) are harmful gases given off by household cleaners, building materials, and furniture. Outdoor pollutants like smog can get into your home making indoor air up to five times as polluted as the air outside!

These allergens are common, but there are steps you can take to mitigate the issues they cause. Changing your air filters regularly, vacuuming frequently, eliminating clutter, using a dehumidifier, and taking measures to deter pests can all help. However, one of the best things you can do to help promote healthier indoor air is to have your air ducts professionally cleaned.

Once allergens are in your HVAC system, they can easily circulate through your home and trigger your allergies. Further, allergens aren’t the only contaminant that could be lurking in your ducts. Bacteria can grow and thrive there, and so can viruses, including the virus that causes COVID-19.

If you haven’t had professional duct cleaning services in the last five years, it’s time. In addition to improving your air quality and reducing allergens in your home, cleaning your ducts can eliminate odors and make your home easier to clean by lessening the dust in your home. Best of all, clean air ducts lead to greater HVAC energy efficiency. When dust and contaminants clog your air ducts, your home’s HVAC efficiency is reduced. Clean air ducts mean your system doesn’t have to work as hard, so it’s more efficient and will likely have a longer lifespan, which is particularly important here at the Beaches where the warm summer sun causes our HVAC systems to work on overdrive.

When you need air duct cleaning near the beaches around Jacksonville, FL, call SERVPRO of Jacksonville Beach/Ponte Vedra. For 40 years, our locally-owned-and-operated business has served our community, making it “Like it never even happened,” through cleaning and restoration services. Whether you need commercial or residential cleanup, restoration, or mold remediation, call (904) 246-6118 or contact us through our website.

Commercial Mold Remediation

3/26/2021 (Permalink)

Man in protective gear cleaning mold damage in an office building SERVPRO of Jacksonville Beach/Ponte Vedra is here to help quickly resolve any mold damage when water damage has occurred

SERVPRO of Jacksonville Beach/Ponte Vedra provides essential commercial mold remediation services and health conscious techniques.

Whether you operate a single facility or hundreds of commercial properties nationwide, commercial mold damage requires prompt action to reduce exposure to potential health effects and keep your business open and operating. Who can you trust to provide dependable services and information?

SERVPRO of The Beaches/Ponte Vedra technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure a faster recovery. The Beaches team utilizes technology designed specifically to provide you and your place of business with efficient remediation needed to ensure the health and safety of your staff and clients. 

What is mold? Why is it a concern in commercial properties? 

Per the EPA, “Molds can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur, particularly if the moisture problem remains undiscovered or unaddressed.”

Mold can spread quickly through your business if left untreated. SERVPRO can respond right away, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and restore everything back to its previous condition.

Mold can occur in many places. With even small leaks, moisture and water intrusions can lead to serious issues. Immediate and efficient mitigation is the only way to not lose hours of productivity and thousands of dollars in revenue and property damage. 

Why SERVPRO of Jacksonville Beach/Ponte Vedra?

SERVPRO of Jacksonville Beach/Ponte Vedra is professionally trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification.)

Applied Microbial Remediation Specialist

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Our Process: 

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Contact

The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO uses antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO cleans your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Jacksonville Beach/Ponte Vedra today at 904-246-6118 for a quote on your commercial mold remediation project. 

Click HERE for a full list of our commercial services.

Be 'Ready for Whatever Happens'

2/15/2021 (Permalink)

Hurricane Stats and Safety Tips:

The peak time of year for Storms, June -November.

Force, from 74-155+ miles per hour.

Best resources for safety information, ready.gov/hurricanes.

Cost of damage, for example, Hurricane Sandy caused nearly $62 billion in damage in the United States. Sandy is the nation's most expensive storm since hurricane Katrina, which caused $128 billion in damage (statistics provided by NOAA.

Flood Stats and Safety Resources:

The peak time of year, year-round threat in the US, most likely in the spring and fall for our region.

Cost of damage, according to floodsmart.gov, total flood insurance claims averaged $4 billion per year from 2003- 2012.

One of the best resources for safety information, floodsmart.gov has extremely helpful preparedness tips.

Wildfire Stats and Safety Resources:

The peak time of year, a year-round threat for Florida. 

Acres burned, according to the National Interagency Fire Center, there were more than 63,000 wildfires that burned over 3.5 million acres in the United States in 2014. The cost of damage, more than $1.5 billion in 2014.

One of the best resources for safety information, check out Firewise USA.

Tornado Stats and Safety Resources:

The peak time of year, March- June, though tornadoes have been recorded every month of the year, in years past. Tornadoes can also occur in any state.

The best resource for safety information, www.ready.gov/tornadoes.

SERVPRO Emergency Ready Profile

2/15/2021 (Permalink)

Image shows green clip art with SERVPRO heroes on either side and text about the ERP program. Call us today for information about SERVPRO of Jacksonville Beach/Ponte Vedra's Emergency Ready Profile, 904-246-6118.

The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including; Emergency Contact Information, Shut-off Valve Locations, and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Jacksonville Beach/Ponte Vedra as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time and can save you a lot of time and money in the future.

Cleaning Up After a Fire- The Right Way

1/21/2021 (Permalink)

Need an estimate for fire damage? Call SERVPRO of Jacksonville Beach/Ponte Vedra at (904) 246-6118.

Inspection and Pretesting
The SERVPRO of Jacksonville Beach/Ponte Vedra Professional pretests from the type of cleaning that will be appropriate for your type of fire damage, while inspecting the property to determine the extent of fire damage and the scope of cleaning needed, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made to get your property back "Like it never even happened."
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money, and will also protect your valuables from secondary damage.
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Jacksonville Beach/Ponte Vedra Professional to focus on saving precious items or keepsakes on your behalf.

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Acting Quickly After a Disaster

1/20/2021 (Permalink)

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, Mold infestations, and Floods from broken pipes overflow or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting, or warping of furniture items, color bleeding or transfer in fabrics, furniture stains, and secondary damage to upholstery, drapery, clothing, wallpaper, photos, and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors, and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics, and vinyl windows can become discolored.
  • The safety and security of your home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire, or mold problems in your home or business, contact SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118. We have a team of restoration professionals ready 24/7/365 to help you.

Check out our Facebook page, and like us to get additional information and storm tips.

IICRC (Institute of Inspection Cleaning and Restoration) Certified Firm

1/14/2021 (Permalink)

The photo shows clip art consisting of the IICRC logo. Contact the IICRC's local leader in cleaning and restoration, 904-246-6118.

The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries.

Originally founded in 1972, the IICRC is recognized internationally as a knowledgeable industry voice and resource. There are currently more than 54,000 active certified technicians many with multiple certifications and nearly 6,000 Certified Firms around the world. 

Not only is SERVPRO of Jacksonville Beach/Ponte Vedra an IICRC Certified Firm, but each one of our technicians, our marketing team, our owners, and our office staff are all individually certified. That way you know when you call us at 904-246-6118 or talk to one of our team members out in the field, that the person you are speaking with is knowledgeable in our industry. Education is important to our organization, and passing that knowledge on to you is the first step to making it "Like it never even happened."

New Year, New Beginnings

1/14/2021 (Permalink)

Each new year brings the opportunity for new beginnings! Make 2019 the year you resolve to be READY. SERVPRO of Jacksonville Beach/Ponte Vedra wants to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may have in store.

Did you know, up to 50 percent of businesses that suffer a disaster may never reopen? Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place. Let SERVPRO help you build an emergency preparedness plan for your property.

Make your resolution one that helps protect your business. Call SERVPRO of The Beaches/ Ponte Vedra today at 904-246-6118 to learn how we can get you "Ready for whatever happens" in the new year.

Protecting Your Property During Cold Weather

1/14/2021 (Permalink)

Cold weather can wreak havoc on your home and business if you're not properly prepared. To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your property for downed tree limbs and branches. Weather like heavy wind and rain can cause branches to fall.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building/ home, and leaves should be cleared away.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Make sure all exterior doors and windows have weather stripping.

Call SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118 if your home or business has suffered damage due to winter weather.

Real Value, Packaged in Green

1/14/2021 (Permalink)

SERVPRO of Jacksonville Beach/Ponte Vedra provides consistent service and reliable information.

Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce loss and costly downtime. Who can you trust to provide dependable services and information?

SERVPRO of The Beaches/Ponte Vedra technicians respond quickly, providing a full line of cleaning and mitigation services to help ensure a faster recovery. The Beaches team utilizes technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

Call SERVPRO of Jacksonville Beach/Ponte Vedra today at 904-246-6118 for a quote on mitigating mold, water damage, fire damage, or cleaning for your commercial property. 

Click HERE for a full list of our commercial services.

Winter Heating Hazards

1/14/2021 (Permalink)

The winter season is finally here in Florida, and with it comes shorter days and lower temperatures. In an effort to keep our homes and workplaces cozy, many of us use alternative heat sources like fireplaces, portable space heaters, and wood-burning stoves. Did you know heating equipment is the number 1 cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least 3 feet away from heating equipment, like a furnace, fireplace, wood stove, or a portable space heater. Have a "kid-free zone" around space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks.
  • Remember to turn portable heaters off before leaving the room, or going to bed.
  • Always use the right kind of fuel.
  • Have heating equipment and chimneys inspected every year.
  • Test smoke alarms monthly.

In the unfortunate event that your property suffers fire damage, contact SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118.

When Fire and Water Take Control, We Help Take it Back

1/14/2021 (Permalink)

Photo portrays a green SERVPRO truck and trailer in the driveway of a residence. Our Beaches Storm Team responding to Hurricane Florence Storm Damage, helping the homeowners of other SERVPRO franchises no matter where they are.

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it "Like it never even happened." SERVPRO of Jacksonville Beach/Ponte Vedra is dedicated to restoring both the property and the lives of our customers in Jacksonville Beach.

Like it never caught fire, was never dirty, like it never overflowed, like it never spilled, whatever the case our goal is to make it "Like it never even happened."

You Can Trust SERVPRO

Our family has been helping homeowners in Northeast Florida since 1981. There are now over 1700 franchises just like us, Nationwide. More locations mean a faster response. We can be on-site in most cases in under 1.5 hours.

24 Hour Emergency Service

In our business, you need us fast. The sooner SERVPRO of Jacksonville Beach/Ponte Vedra arrives, the better chance we can reduce the damage, and prevent secondary damage from occurring. The Ponte Vedra Team is available 24 hours a day, 7 days a week, 365 days a year.

The Science of Drying

1/13/2021 (Permalink)

Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Jacksonville Beach/Ponte Vedra Professionals are trained in the science of drying and follow strict industry-approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium and try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Fire Safety Tips for Your Commercial Business

1/13/2021 (Permalink)

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a headcount. Once completed, evaluate how well the plan worked. You may need to make improvements.

Myths About Lightning

1/13/2021 (Permalink)

Navy blue clip art shows lightning fatalities from 2008-2018 for men and women. Be Smart Regarding Storm and Lightning Safety.

According to the US Federal Emergency Management Agency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times these injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example, the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity. 

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

1/13/2021 (Permalink)

Image shows a lighted sign in an intersection with a traffic light and street sign over head and a palm tree and two condos. The Marquee in Jax Beach Welcomes Locals Back Home After Hurricane Matthew.

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

SERVPRO of Jacksonville Beach/Ponte Vedra specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville beaches, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 904-246-6118.

SERVPRO of Jacksonville Beach/Ponte Vedra Arrives On-Site Quickly to Minimize Storm Damage

1/13/2021 (Permalink)

Image shows residential street, palm trees, and large piles of debris. Homes in the Sanctuary community in South Jacksonville Beach were some of the hardest hit by Hurricane Matthew.

The weather can be unpredictable in Northeast Florida. You never know when a severe thunderstorm or other natural disaster is going to blow through town. Storm damage happens fast. Gusting winds knock down structures. Hail damages roofs. Lightning strikes. Debris flies into buildings. Ongoing rain floods offices. When something like this happens, choose your locally owned SERVPRO for service you can trust. For 40 years SERVPRO of Jacksonville Beach/Ponte Vedra has been serving East Jacksonville and St. Johns County communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO of Jacksonville Beach/Ponte Vedra is on call 24 hours a day, seven days a week. That means you can call us any time, day or night when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production team at SERVPRO of Jacksonville Beach/Ponte Vedra has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

  1. A SERVPRO Production Manager or Crew Chief is on-site within one hour of your emergency call.
  2. Our team assesses the weather-related damages at your site.
  3. We create a plan for restoring your property to its preloss condition.
  4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
  5. SERVPRO of Jacksonville Beach/Ponte Vedra production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Jacksonville Beach/Ponte Vedra stands ready to provide you fast and effective storm damage cleanup and relief. Follow us on Facebook.

It's the Water You Don't See

1/13/2021 (Permalink)

Image shows hallway with flooring removed and 2 green and black SERVPRO fans. SERVPRO of Jacksonville Beach/Ponte Vedra has the Equipment to Dry Your Property Quickly!

Even small water damages have the potential to cause serious structural damage over time. The key to avoiding future problems is to call SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118 as soon as water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools our local Jacksonville Beach Professionals use during water damage.

Moisture sensors are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture meters are used to determine the actual moisture content in various materials. These readings allow SERVPRO of Jacksonville Beach/Ponte Vedra to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. Our IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conducive to drying.

Holiday Fire Safety Checklist

11/2/2020 (Permalink)

Photo shares statistics about holiday fires with a Christmas tree in the background. Don't let a holiday disaster ruin your plans.

The holidays are one of the worse times for house fires. Cooler weather, beautiful Christmas trees, decorations and candles can be a potential fire hazard. SERVPRO of Jacksonville Beach/Ponte Vedra would like to advise you to take personal responsibility and prepare long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

  • Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleep area and on every level of the home, including the basement, and remember to change the battery at least once a year.
  • Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
  • Test alarms at least monthly by pushing the test button.
  • Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
  • Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
  • Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
  • Designate two escape routes from each bedroom and practice them regularly.
  • Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
  • Avoid storing old mattresses in the home or garage.
  • Teach kids that matches, lighters and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

Check back with us for more fire safety tips and don’t forget to like us on Facebook!

Have Storm Damage? Call SERVPRO of Jacksonville Beach/Ponte Vedra – 904-246-6118

City of Jacksonville Hurricane Preparedness Guide (Flooding)

6/19/2020 (Permalink)

Image shows color coded map of Duval county. Know your Duval County Hurricane/ Flooding Evacuation Zones.

"Flooding is the most common natural disaster in the United States. With many low-lying areas, the St. Johns River, and other waterways, Duval County is always at risk for flooding regardless of whether a tropical cyclone is affecting our area. The impact of a tropical cyclone can vary depending on the amount of rainfall, wind intensity, high or low tide, storm surge, and wave characteristics. The St. Johns River flows north towards the Atlantic Ocean. As a storm approaches, water begins to back up the river, slowing down its flow into the Atlantic. When paired with high tides and rainfall, widespread flooding is a major threat.

FLOODWATER FACTS

• Six inches of moving water can knock over an adult

• Two feet of moving water can carry away most vehicles

• Floodwater can be electrically charged and very dangerous if there are downed power-lines

• Floodwater can contain debris, sharp objects, sewage, and microorganisms

• Floodwater can hide holes or other hazards under its surface"

Water Damage and Flood Water Removal

6/19/2020 (Permalink)

Image shows water being extracted through a wand. Water Damage Extraction by SERVPRO of Jacksonville Beach/Ponte Vedra, 904-246-6118.

Water Damage can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form causing health effects. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Jacksonville Beach/Ponte Vedra’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand the insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of The Jacksonville Beach/Ponte Vedra and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any cleanup, mitigation, and restoration service. Call us today at 904-246-6118 or check out our Facebook for more safety tips.

Blog 5: Recommendations for Property Owners

6/8/2020 (Permalink)

Text says: Take Proactive Cleaning Precautions, background is a school classroom. Let SERVPRO of Jacksonville Beach/Ponte Vedra hep you follow recommended CDC safety protocols to help keep your employees and guests safe.

Recommendations for Property Owners

Beyond the cleaning and disinfecting performed by SERVPRO of Jacksonville Beach/Ponte Vedra, property owners must understand that persons infected with the SARS-CoV-2 virus and/or COVID-19 that enter their property will potentially infect others and deposit the virus on surfaces.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.xxvii

The CDC has set up a webpage titled Preventing COVID-19 Spread in Communities which addresses homes, childcare, and K-12 schools, colleges and universities, work environments, healthcare settings, and large community events and mass gatherings.

For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.xxviii For structures that utilize an internal or external janitorial crew, it is recommended that they follow proper cleaning protocols established by the CDC.

xxvii https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

xxviii https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Blog 4: Clean up Procedures Related to COVID-19

6/4/2020 (Permalink)

Image shows 2 SERVPRO employees with their backs to the camera with a list of different commercial facilities between them. Let SERVPRO of Jacksonville Beach/Ponte Vedra clean your commercial facility. Call today for a free estimate, 904-246-6118

Clean up Procedures

These procedures focus on the critical role cleaning plays in preventing the transmission of viruses, such as Coronavirus. Cleanup procedures may vary depending on the environment, but the general guideline includes [1] disinfectant selection, [2] cleaning and sanitizing of porous and non-porous surfaces, [3] disinfecting of non-porous surfaces, [4] cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, [5] post clean up evaluation, and [6] disposal of waste.

1. Disinfectant Selection

The CDC recommends usage of a disinfectant with the EPA-approved emerging viral pathogens claim. As of the date of this publication, there are no disinfectants that have been tested specifically for use against novel coronavirus SARS-CoV-2, the Cause of COVID-19. However, disinfectant manufacturers (including SERVPRO) are working with the EPA to have the emerging viral pathogen claim added to existing products that are designed to kill viruses similar to SARS-CoV-2. 

2. Cleaning and Sanitizing of Porous and Non-porous Surfaces

The CDC describes cleaning as removing germs, dirt, and impurities from surfaces or objects. Cleaning works by using a detergent and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.xx
Some materials cannot be cleaned with detergent and water without being damaged. For this reason, paper and paper products are not able to be cleaned and/or disinfected. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective.
For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces.xxi Surfaces that are not water sensitive, can be wet cleaned using a Hot Water Extraction or Deluxe Pre-conditioner and Rinse method. Upholstered items and carpets can be sanitized with certain disinfectants.
Affected laundry/linen items should be minimally handled. If the items can be laundered, SERVPRO of Jacksonville Beach/Ponte Vedra will launder items in accordance with the manufacturer’s instructions using the warmest appropriate water setting for the items and then dry items completely. Otherwise, SERVPRO will use products with the EPA-approved emerging viral pathogens claims that are suitable for porous surfaces.xxii

• SERVPRO will wash items as appropriate in accordance with the manufacturer’s instructions, and if possible, will launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry that has been in contact with an ill person can be washed with other people’s items.xxiv

• SERVPRO will clean and disinfect hampers or other carts for transporting laundry according to the guidance above for hard or soft surfaces.xxv

Non-porous materials like hard surface floors, cabinets, countertops, doorknobs, and plumbing fixtures can be wet cleaned using a variety of SERVPRO hard surface cleaners (general-purpose cleaners) and cleaning methods. All cleaning procedures will be performed in such a manner as to minimize the splashing, spraying, spattering, falling, aerosolization, cross-contamination, migration, and generation of infectious material. We will avoid cleaning techniques such as pressurized air or water sprays, which may generate droplets or bio-aerosols.

3. Disinfecting of Non-porous Surfaces

The CDC describes disinfecting as killing germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.xxvi
The application method should be selected based on surface type, location of surface, amount of surface area, and manufacturer recommended application method. Disinfectants can be applied using a saturated towel, spray bottle, pump-up sprayer, electric sprayer, ULV Mister, or electrostatic sprayer. SERVPRO of Jacksonville Beach/Ponte Vedra follows label directions for application and maintaining wet contact or dwell time as indicated by the manufacturer, which is critical.
Our technicians will be careful to prevent the over-wetting of electronic items, such as phones and computers to prevent potential damage.

4. Cleaning and Disinfecting of Equipment, Tools, and/or Supplies Used for Cleanup Process

Any equipment, tools, and/or supplies used by SERVPRO of Jacksonville Beach/Ponte Vedra for the cleanup process will be cleaned and disinfected using the cleaning methods described in steps 1 and 2. This is to ensure that potential contamination is not moved to other parts of the structure.

5. Post Clean Up Evaluation

At the time of this publication, there is no available surface test for the SARS-CoV-2 virus. There is currently no way to measure the effectiveness of the disinfection of SARS-CoV-2.

6. Disposal of Waste

SERVPRO of Jacksonville Beach/Ponte Vedra will follow all applicable federal, state, provincial, and municipal laws regarding the packaging, transportation, and disposal of medical waste. All disposable PPE (i.e. gloves, disposable respirators, coveralls), cleaning towels, and other waste will be bagged and sealed within the work area.

xx https://www.cdc.gov/flu/school/cleaning.htm 

xxi https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxii https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxiv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xxv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

Four Benefits of Tile and Grout Cleaning in Your Ponte Vedra Business

6/2/2020 (Permalink)

Photo shows a SERVPRO technician cleaning a clay tile floor with a spinner in a retail store. Tile Cleaning at The Ponte Vedra Inn & Club, Surf Club shop after Hurricane Matthew.

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When tile and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

For more expert tips and information about our cleaning services, visit Our Website, or like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-246-6118.

Jacksonville Beach Families Prepare

6/1/2020 (Permalink)

Keep your family prepared in 2020 with this Emergency Checklist from our partners at the American Red Cross.

-Have a gallon of water, per person, per day on hand.

-Supply non-parishable packaged, or canned food, and include a manual can opener.

-Include blankets or sleeping bags. If your power goes out, it could get cold.

-Include first aid kits and prescription medications.

-Include a battery powered or crank radio, flashlight, and plenty of extra batteries. If piecing a kit together from last year, make sure your batteries are not corroded or expired.

-Credit cards, cash, and car keys are important items to keep close by. Also fill up all vehicles with gas ahead of time.

-List of family physicians and their contact information.

-Special items for infants, the elderly, and disabled family members.

Blog 3: Ventilation and Isolation Related to Viral Decontamination

6/1/2020 (Permalink)

Photo shows temporary duct work being used to cycle air out of a carpeted room at a gym. SERVPRO of Jacksonville Beach/Ponte Vedra technicians use temporary duct work to cycle air out of a gym affected by a Positive Covid-19 person.

Isolation and Ventilation

Feasible engineering and work practice controls will be utilized by SERVPRO of Jacksonville Beach/Ponte Vedra during viral decontamination services to minimize employee exposures to airborne infectious disease. Examples of engineering controls include airborne infection isolation rooms (AIIR), air filtration, exhaust ventilation, and air disinfection.xii 

We will close off areas used by the ill persons and wait as long as practical before beginning cleaning and disinfection to minimize the potential for exposure to respiratory droplets.xiii This is normally accomplished by closing doors or erecting critical barriers with 6 mil polyethylene sheeting to facilitate source containment. The work area shall be locked when unattended. A Biohazard sign can be provided by SERVPRO of Jacksonville Beach/Ponte Vedra and be posted at any potential entry point to the work area. 

The CDC recommends opening outside doors and windows to increase air circulation in the area. If possible, we will wait up to 24 hours before beginning cleaning and disinfection.xiv Based on existing bioremediation standards, there is value in controlling airflow from affected to unaffected areas. To control the spread of aerosolized contamination, workers can put the contaminated area under HEPA-filtered negative air pressure. This air should be exhausted outside the structure when practical. If possible we will engineer an air change rate of ≥6 mechanical air changes per hour (ACH).xvi

If utilizing negative pressure, pressure differentials will be monitored to ensure that air is always flowing from the surrounding area into the work area. Negative pressure can be monitored either continuously or periodically. Monitoring methods include chemical aerosols (e.g., smoke tube), differential pressure-sensing devices (e.g., manometer), and physical indicators (e.g., flutter strips).xvii If using a manometer, it is recommended to achieve a pressure differential of ≥0.01 inch of water gauge.xviiixix

xii https://www.dir.ca.gov/dosh/coronavirus/

xiii https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xiv https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

xvi https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xvii https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xviii https://www.cdc.gov/mmwr/preview/mmwrhtml/rr5417a1.htm

xix https://www.cdc.gov/infectioncontrol/guidelines/environmental/background/air.html

What to Do After a Fire

5/30/2020 (Permalink)

Photo shows female homeowner surveying the damage of her home after a fire, ceiling is exposed showing sooty beams. A homeowner inspects her gutted home after fire damage. Call SERVPRO of Jacksonville Beach/Ponte Vedra to help you recover from disaster 904-246-6118.

Any fire can be devastating. When a fire occurs, the most important thing is the safety of your family and pets. Once everyone is safe and secure, it’s time to work on a plan for what to do next. SERVPRO of Jacksonville Beach/Ponte Vedra has created this checklist of safety precautions and more, to help begin the recovery after fire damage.

What to Do After a Fire

Call your insurance company immediately. Following ironing the details with your insurance company, contact SERVPRO of Jacksonville Beach/Ponte Vedra so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire also. If you’re not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. If you don't know a licensed structural engineer, let SERVPRO refer one to you.

  • Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.
  • Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process. Do you know SERVPRO does board-up and fencing?
  • Shut off propane tank systems and make an appointment for them to be inspected for safety.
  • Do not attempt to reconnect utilities on your own.
  • Be aware that rodents, snakes, or other animals may have entered your home after you've vacated the property.

Inside the home:

  • Don’t flip on electrical switches in any room with standing water from firefighting efforts.
  • Don’t enter any room if you hear popping or see sparking.
  • Turn off the power at the main electrical panel.
  • Try not touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.
  • Wear closed-toed shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.
  • Try to locate important papers and other documents that you’ll need.
  • Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.
  • Begin taking inventory of the building damage and all damaged items.
  • Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

Fire Damage Cleanup and Restoration

Companies like SERVPRO of Jacksonville Beach/Ponte Vedra have the expertise, as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke, and water damage from the fire department as well.

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more, before developing a plan for a thorough cleanup. Additionally, mold growth may be a concern if rooms and items that have been saturated with water during the fire-fighting efforts, are not dried out quickly.

Items that may need to be cleaned for soot and smoke removal include, but are not limited to:

  • Carpets and area rugs
  • Flooring: hardwood, tile and vinyl
  • Woodwork and other hard surfaces like counter tops and cabinetry
  • Electronics and appliances
  • Furniture and upholstery
  • Draperies, linens and clothing
  • Books, artwork, papers and documents

After a fire, let SERVPRO of Jacksonville Beach/Ponte Vedra tackle the tough jobs and give you the peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-246-6118 for any fire, smoke, or soot damage in your home or business.

Storm Damage, Do You Have a Plan?

5/30/2020 (Permalink)

Photo shows a residential neighborhood with storm debris lining the streets. Piles of storm debris from flooding in Louisiana line the streets of neighborhoods. Our SERVPRO franchises travelled to assist local franchises.

With Storm Season right around the corner, SERVPRO of Jacksonville Beach/Ponte Vedra wants to make sure you have a plan!

"What would your family do? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and come up with a plan. The following is a list of some important things to consider when getting you family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or we are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up the kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions filled regularly? This includes pets as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come to, and purchase supplies ahead of time so your pet will be comfortable on a spare of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days. Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use. Ever toilet paper and paper towels are also a good idea. Fill up your bath tub with water before disaster strikes so you can use that water to flush your toilets."

Getting Your Building Back to Normal After a Disaster

5/30/2020 (Permalink)

Photo shows a green SERVPRO truck outside of a high rise assisted living center that was affected by water damage. SERVPRO of Jacksonville Beach/Ponte Vedra recently helped an assisted living facility in Jacksonville that was affected by water damage.

Getting back to normal after your commercial building has flooded is challenging. Juggling the drying process while trying to not upset tenants or residents comes with its own share of problems.

Commercial water damage restoration not only restores a building, it restores jobs and income to the people employed at the business, the products or services they give to their customers. It also restores the healthy environment for everyone who utilizes the structure. If it’s not done right, or on time, the result can the closing of the facility, business relocation, and severe impact to an organization’s bottom line.

The scope of water damage in commercial settings is frequently wider and more extreme than in a residential scenario, water damage remediation specialists with experience specific to commercial buildings are positioned to provide effective emergency service when the need arises.

Here’s a typical protocol utilized in commercial water damage restoration:

  • All areas contacted with water are inventoried, including affected building materials and furniture. Any wet carpet must be located and identified.
  • Wet ceiling tiles may be removed and discarded after the event. Ceiling tiles usually are not salvageable.
  • A moisture meter should be utilized to check for water-damaged drywall. Disinfection and mold control techniques may need to be initiated.
  • Wet electrical components are assumed to be hazardous. A qualified maintenance technician or electrician should cut off power to affected areas. Inspection by a building inspector or electrician is required to determine the need to replace wet wiring, circuit breakers, outlets and light fixtures.
  • Upholstered furniture wet by flood water, roof leaks, or sewage should be discarded. Furniture contacted by drinking water can be air-dried if done within 24 hours. Laminate or hardwood furniture can be cleaned with a disinfectant solution and reused; particle board furniture may be discarded.
  • Carpet contaminated by sewage must be disposed. Carpet wet by drinking water or rain water through roof leaks may have water extracted and then be sterilized.

Beaches Flood and Water Damage Services

5/30/2020 (Permalink)

Photo shows SERVPRO of Jacksonville Beach/Ponte Vedra employees posing in front of a green truck in our warehouse. A few of our team members posing in front of one of our vehicles in our Jacksonville warehouse.

With knowledge and compassion, SERVPRO of Jacksonville Beach/Ponte Vedra understands that a water emergency needs urgency and sensitivity. SERVPRO of Jacksonville Beach/Ponte Vedra answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Jacksonville Beach/Ponte Vedra uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water and flood damage.

Our IICRC Certified Technicians use state of the art technology and equipment which offers superior drying based on the science of Psycho-metrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

Our team will monitor and mitigate water damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Jacksonville Beach/Ponte Vedra immediately. When water is on the move, timing is most critical. We have served Jacksonville and The Beaches communities for 39 years. Call 904-246-6118 for water emergency service you can trust and depend on.

Tile and Grout Cleaning for Your Ponte Vedra Business

5/28/2020 (Permalink)

Photo shows a SERVPRO technician cleaning tile floor with a spinner retail store. Our SERVPRO technician spins the tile floor at this Ponte Vedra beachfront resort surf shop.

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: Your customers will take notice. 

Benefit #3: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

For more expert tips and information about our cleaning services, visit SERVPRO of Jacksonville Beach/Ponte Vedra or like us on Facebook. We provide emergency service 24 hours a day, 904-246-6118. 

The Dangers of Water Intrusion in Your Commercial Building

5/25/2020 (Permalink)

Photo shows a commercial property wish moisture on the concrete slab floor, with SERVPRO fans drying it out. SERVPRO of Jacksonville Beach/Ponte Vedra dries out a commercial space after fire suppression system malfunctioned.

Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers, and also building services such as HVAC, lighting, elevators and security tech equipment and server rooms. Common long-term consequences of water damage like the growth of toxic mold and microbial growth may be even more problematic than in a home due to the larger occupancy of a business, or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated and a clearance test is performed.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118.

Understanding Types of Water

5/25/2020 (Permalink)

Photo shows dirty flood water on the tile floor in a women's restroom, between bathroom stalls and sink area. A Ponte Vedra Beach Resort was affected by storm surge and sewage back up after Hurricane Matthew.

When your Home or Business is suffering from Water Damage, understanding the types of Water is essential to clean-up. The IICRC and SERVPRO of Jacksonville Beach/Ponte Vedra recognize three types of Water.

Clean Water, or Category 1 Water is Water from a broken pipe, or other water source; rainwater is also considered clean.

The term Gray Water, or Category 2 Water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form.

Black Water, or Category 3 Water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO of Jacksonville Beach/Ponte Vedra professionals.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

What to do When Your Beach House Suffers Water Damage

5/25/2020 (Permalink)

Photo shows moisture on the slab of a residential home after affected materials like drywall and flooring were removed. A home in Jacksonville Beach had rising water enter through their sliding glass doors.

A home often suffers water damage after a flood or a severe storm, especially in our First Coast's low lying areas, and at the beaches. Other times, water damage occurs when a plumbing fixture such as a pipe or water heater breaks or a roof starts to suddenly leak.

Prompt treatment of any affected areas helps prevent more extensive problems from manifesting. Any part of a home that experiences water damage becomes an ideal breeding ground for mold and other pathogens. If a homeowner ignores the areas of water damage in the home, the microbial spores frequently spread throughout the structure and could render it uninhabitable. 

Any time a home suffers sudden water damage, reaction time is paramount. A quick response to the damage prevents moisture from seeping into the home's drywall, flooring, furniture, and other structural areas of the house. Professional technicians from a disaster restoration service will quickly identify all areas of moisture concern in the home. Once the damaged areas have been identified, the company will work to dry out any moisture pockets everywhere in the structure by exposing them to elevated air speeds with specialized equipment to immediately stop mold growth from occurring and to get the affected areas totally dry as quickly as possible. In some cases, the technicians may have to clean some areas with specialized chemicals to prevent and control mold growth. 

If your home has suffered water exposure, please contact us at SERVPRO of Jacksonville Beach/Ponte Vedra to evaluate the damage and start the restoration process needed to make your house a home again.  For more expert tips and information about mold prevention and remediation, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call 904-246-6118.

Water Damaged Insulation, What to Do

5/25/2020 (Permalink)

Photo shows part of a wall that has been removed and exposed pink insulation and a plumbing fixture. Insulation and interior wall damage at a home in Neptune Beach after a plumbing fixture broke.

There is a lot of confusion about what to do with insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage:

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials:

Insulation is not just a fluffy lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam. Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources of SERVPRO of Jacksonville Beach/Ponte Vedra. Call us at 904-246-6118 or visit us on Facebook.

Smoke Odor Removal in Jacksonville Beach Home

5/25/2020 (Permalink)

Photo shows excessive soot damage to kitchen cabinets. Cabinets are wood and are black towards the kitchen ceiling. SERVPRO of Jacksonville Beach/Ponte Vedra surveys soot damage from a recent kitchen fire.

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of Jacksonville Beach/Ponte Vedra answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals and other contents. Our state-of-the science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of Jacksonville Beach/Ponte Vedra's treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. We use state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

For more expert tips and information about our cleaning services, visit our website or like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-246-6118.

Blog 2: Protecting You and Our Employees With Proper Training and PPE

5/25/2020 (Permalink)

Image shows SERVPRO Beaches employee in PPE kneeling down, disinfecting a warehouse space. SERVPRO of Jacksonville Beach/Ponte Vedra is ready with proper PPE to disinfect your commercial warehouse space.

Worker Safety Training

SERVPRO of Jacksonville Beach/Ponte Vedra takes great responsibility to help ensure employees entering and working in areas contaminated with biological or infectious matter or in designated areas where contaminated contents are being handled and decontaminated have received proper training and personal protective equipment (PPE).

Our safety training includes hazard communication, proper PPE selection, proper donning and doffing procedures, proper personal hygiene, and incident reporting.

• Hazard communication: Let all workers know of the hazards related to the work being performed, product they will be using, and the importance of proper PPE usage.

• Proper PPE selection: Employees know that personal protective equipment is required within the work area. Inform workers that they will be wearing respiratory protection, disposable coveralls, eye protection, and hand protection. Inform workers that coveralls and gloves are disposable and should be changed prior to re-entering the work area. Inform workers on the cleaning and decontamination process required for any reusable PPE.

• Proper donning and doffing procedures - Let workers know that personal protective equipment (PPE) must be put on and taken off following a specific procedure.

• Proper personal hygiene – Inform workers that specific hygiene practices must be followed to help keep them safe.

• Sign In/Out: Inform workers they will be required to sign in and sign out of the work area in question. 

• Incident reporting – Inform workers that any exposure to infectious materials (skin, eye, mouth, mucous membrane) must be reported to the supervisor immediately. If contact with blood or Other Potential Infectious Material (OPIM) occurs, skin must be washed with soap and water or eyes, and mucous membranes flushed with water immediately.

Personal Protective Equipment (PPE)

Personal protective equipment (PPE) should be selected and used to maintain worker health and safety.

• Respirators: Due to potential respiratory exposure, at a minimum, an N-95 respirator should be worn by all workers. Tight-fitted respirators may also be worn including half-mask respirators or full-face respirators; with P100 filters.xi This includes air-purifying respirators (APR) and powered air-purifying respirators
(PAPR). An APR or PAPR is recommended for Enhanced Cleanup.

• Coveralls: Coveralls with attached hood and boots should be worn by all workers. For added protection, other options such as disposable non-permeable coveralls with a separate boot cover or disposable non-permeable coveralls with built-in booties may be considered. All coveralls should have a storm flap over the front zipper. The appropriate size is typically coat size or coat size plus one.

• Gloves: Disposable gloves, 4-mil nitrile should be used for outer glove and a 5-mil nitrile long-cuff glove for the inner glove. Two different color gloves, one for inner and one for outer (so it is easy to tell the layers apart), would allow for tears to be noticeable; this is recommended but not required.

• Tape: Tape should be used to seal gloves to coveralls so that no skin is exposed.

• Face Shield or Goggles: If using an N-95 or half-mask respirator, eye protection should include a face shield or goggles.

A designated area will be established for donning and doffing PPE outside the work area, and a separate decontamination chamber may be used. All donning and doffing will take place in this designated area. This area will have to be cleaned, disinfected, and maintained. Donning procedures will be established and adhered to throughout the cleaning and disinfecting process. Cleanup personnel will don PPE prior to entering the work area and engaging in cleaning and disinfecting surfaces, and/or manipulating contents. Donning procedures will be observed by trained personnel. During the cleaning and disinfecting process, cleanup personnel will keep their PPE on while working in the space. Cleanup personnel will avoid touching any exposed skin while working to limit dermal exposure. Doffing procedures will be established and adhered to throughout the cleaning and disinfecting process. When removing PPE and other soiled materials, we will not allow the outer surfaces of PPE and other soiled materials to contact bare skin. Doffing procedures will be observed by trained personnel. Personal hygiene best practices will be observed after exiting the workspace.

xi https://www.dir.ca.gov/title8/5144.html

Blog 1: Protocol and Planning for COVID-19 Positive Decontamination

5/20/2020 (Permalink)

Text reads: "Are You Safe from Viral Pathogens?" and shows a handle on public transporation. Let SERVPRO of Jacksonville Beach/Ponte Vedra help you decontaminate your facility, 904-246-6118.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.vii These same surfaces are mentioned in the CDCs guidance for commercial spaces as well. viii Building and spaces greatly differ. Each location will require individual planning. Cleaning removes the soil and dirt that harbors the infectious agents while disinfecting kills the remaining environmental pathogens.ix Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for the prevention of COVID-19 and other viral respiratory illnesses in community settings.x Both cleaning and disinfecting are a part of SERVPRO of Jacksonville Beach/Ponte Vedra's scope of work and plan. The cleanup scope is dependent on the type of coronavirus situation.

1. High Touch Cleanup: Cleanup of high touch surfaces is required for a situation involving a person who is suspected to have COVID-19 or a Person Under Investigation (PUI); which is someone who is involved in a quarantine situation or has come in contact with someone who has been in a quarantine situation, or has come in contact with someone testing positive. This includes cleaning and disinfecting of high touch nonporous surfaces and cleaning and sanitizing of high touch porous surfaces.

2. Enhanced Cleanup: Enhanced cleanup is required for an area in which a person who has been confirmed positive for COVID-19 has inhabited. This includes cleaning and disinfecting of all nonporous surfaces and cleaning and sanitizing of all porous surfaces. This enhanced cleaning includes walls up to 8 feet (breathable air) but excludes ceilings.

A combination of High Touch Cleanup and Enhanced Cleanup may be needed within a structure based on where the infected individual has directly traveled or occupied.  

Some items may need to be pretested to determine if cleaning and disinfecting are possible without causing damage. SERVPRO of Mandarin is always cautious of valuable pieces of art; some cleaning processes could cause damage to these items. A part of the scope of work will include protective measures such as isolation and containment, safety training, personal protective equipment, and supervision of safe work practices to ensure the health and safety of occupants and workers. The scope of work will be created and agreed upon by YOU, the customer, and the SERVPRO of Jacksonville Beach/Ponte Vedra to ensure a set of agreeable expectations. The customer needs to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. This will be documented with the form Request for Cleaning and Disinfection to Limit the Survival of Emerging Viral Pathogens - including Coronavirus 3-10-2020. The structure would not be protected from future SARS-CoV-2 contamination if an infected person were to enter and occupy the building after disinfection.

vii https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-
spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

ix https://www.issa.com/infectionprevention

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html

Why You Should Call a Licensed Water Damage Remediation Company

5/20/2020 (Permalink)

This photo shows our GM Benjamin leading a training session for our team. He is standing in front of a TV. Our team at the Beaches holds weekly training sessions to make sure we are up to date on all restoration techniques.

A water damage restoration service professional is someone that no one wants to call, but when they are needed, it is important not to delay.

Homeowners know that moisture is the enemy, capable of penetrating into just about any space -including under walls and baseboards, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry, and clean the structure to ensure that there are no lingering health threats, or chances for microbial growth once the moisture is gone.

If water has entered the structure through a contaminated source, it is important not to handle it on your own. 

Floods and sewage backups contain multiple types of deadly bacteria, and viruses and fungi. Even momentary skin contact can have serious effects and health risks, causing serious illness. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. 

This includes powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated to destroy fungi and other microbial threats. While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in after a water damage has occurred. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Jacksonville Beach/Ponte Vedra have the latest IICRC (Institute of Inspection Cleaning and Restoration Certification)s and the most up to date equipment and technology. Call us today at 904-246-6118 for any emergency water damage or estimate to help clean up and restore your structure.

Mold Vs. Mildew

2/17/2020 (Permalink)

Photo shows mold growth on the reverse side of white base trim, bordering a blue wall. Call the mold experts at SERVPRO of Jacksonville Beach/Ponte Vedra, and we'll subtract to cost of your estimate from your final bill, 904-246-6118.

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and water damage caused by a broken pipe can all lead to the growth of mold and mildew. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or business needs immediate mold remediation.

Mildew vs Mold

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause long-term health issues and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Jacksonville Beach/Ponte Vedra immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our professional technicians for a comprehensive mold remediation plan. Call 904-246-6118.

Do You Have Your Ducts in Order?

1/29/2020 (Permalink)

Your ventilation system is the biggest contributor to your indoor air quality. Inspecting your ductwork in your home or business should be a high priority, and done regularly. Dirty ducts can circulate odors, containments such as microbial growth, and irritating dust throughout your home or business.

The process begins by using patented equipment including a root-scraper, which automatically adapts to duct's shape and diameter, removing debris and dirt before vacuuming begins.

Next, the push-pull air delivery and collection system transfer debris and dust to a container.

Air is then filtered through a HEPA air filtration system, removing 99.97% of air particles.

Only a state licensed HVAC contractor is then legally allowed to take apart your HVAC motor and coils, clean them, and then reinstall them. Make sure whoever you hire can show you their State of Florida HVAC Contractor's License. Your SERVPRO of Jacksonville Beach/Ponte Vedra HVAC Contractor can! Call today, 904-246-6118 for a free quote.

Hurricane Season

9/24/2019 (Permalink)

Atlantic Hurricane Map 2019 Hurricane Season

The National Hurricane Center (NHC) forecasts each hurricane season based on probability, but of course there is no reliable way to accurately predict when and where a hurricane will reach land.

According to the NHC, it’s nearly impossible to determine a storm’s approach any sooner than 5 or 7 days in advance – a fact that is not very reassuring if you’re planning a trip months (or even weeks) in advance.

Official Hurricane Season Dates

The full hurricane season is June 1st to November 30th for the Atlantic and the Caribbean each year, and the Eastern  Pacific hurricane season starts in mid-May.

What months have the most hurricanes?

The peak months for hurricanes in the Atlantic, Caribbean, and Pacific are August through early October.

The peak months for hurricanes in the southern hemisphere (Australia, New Zealand, and Hawaii) are March and April.

What months have the fewest hurricanes?

The months before and after the peak months, specifically May, June, July, and November, are the least active for hurricanes in the Atlantic, Pacific, and the Caribbean. While these are the ‘least active’ months for hurricanes, it’s still possible for a hurricane to occur during these months.

Tropical depressions vs. tropical storms vs. hurricanes

Hurricanes develop after going through the following stages:

  • Tropical wave – the most common tropical disturbance characterized by wind speeds of less than 30 miles per hour and winds in every direction.
  • Tropical depression – an organized system of clouds and thunderstorms with definite counterclockwise motion and maximum sustained winds of 38 miles per hour or less.
  • Tropical storm – another organized system of strong thunderstorms and definite counterclockwise motion, but maximum sustained wind of 39-73 miles per hour.

A tropical storm becomes a hurricane when sustained winds reach 74 miles per hour or higher.

Facts About Hurricanes

8/1/2019 (Permalink)

Did You know that.....

  • A hurricane is an intense tropical storm with powerful winds and rain.

  • Other names for a hurricane include cyclone, typhoon and tropical storm.

  • While they are essentially the same thing, the different names usually indicate where the storm took place. Tropical storms that form in the Atlantic or Northeast Pacific (near the United States) are called hurricanes, those that form near in the Northwest Pacific (near Japan) are called typhoons and those that form in the South Pacific or Indian oceans are called cyclones.

  • Hurricanes usually form in tropical areas of the world.

  • Hurricanes develop over warm water and use it as an energy source.

  • Hurricanes lose strength as they move over land.

  • Coastal regions are most at danger from hurricanes.

  • As well as violent winds and heavy rain, hurricanes can also create tornadoes, high waves and widespread flooding.

  • Hurricanes are regions of low atmospheric pressure (also known as a depression).

  • The wind flow of hurricanes in the southern hemisphere is clockwise while the wind flow of hurricanes in the northern hemisphere is counterclockwise.

  • Weather in the eye of a hurricane is usually calm.

  • The eye of a hurricane can be anywhere from 2 miles (3.2 kilometres) in diameter to over 200 miles (320 kilometres) but they are usually around 30 miles (48 kilometres).

  • The winds around the eye of a hurricane are usually the strongest.

  • Hurricanes can be tracked by weather satellites and weather radar closer to land.

  • Hurricanes have led to the death of around 2 million people over the last 200 years.

  • The 1970 Bhola Cyclone that struck Bangladesh killed over 300000 people.

  • In 2005 Hurricane Katrina killed over 1800 people in the United States and caused around $80 billion dollars worth of property damage. The city of New Orleans was hit particularly hard with levee breaches leading to around 80% of the city being flooded.

What's Your Fire Escape Plan?

6/17/2019 (Permalink)

Fire Damage can happen quickly. Do you and your family have a plan?

Every second counts, in a moment a small flame can turn into a major fire. A survey conducted by the American Red Cross shows only 26% of families have actually developed a fire escape plan. The following are a few suggestions to help develop an emergency escape plan for your family:

-Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room.

-Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by an approved testing authority. 

-Choose a safe outside meeting place.

-Teach children how to escape on their own in case you can't help them.

-Have a plan for those with a disability.

-Practice your fire escape plan at night and during the daytime.

Home Fire Prevention Tips

6/1/2019 (Permalink)

An Oceanfront home in Ponte Vedra Beach, suffered fire and soot damage throughout due to a lightening strike.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. Fire Prevention Article

Dry Me Out, the Science of Drying

4/4/2019 (Permalink)

SERVPRO of The Beaches/Ponte Vedra has 'state-of-the-art' drying equipment to help reduce the affects of secondary damage.

Getting the structure dry is our number one goal. After a flood and water damage occurs, getting dried out is a number one priority to minimize dangerous after effects and secondary damage. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans, SERVPRO of The Beaches/Ponte Vedra Professionals are trained in the science of drying (Psychrometry) and follow strict industry approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium, and try to dry naturally. When materials are wet, moisture will naturally move to drier air. The problem is that nature takes too long, and secondary damage (like mold) can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Office Spring Cleaning Tips

4/4/2019 (Permalink)

Call SERVPRO of The Beaches/Ponte Vedra to help with all your office cleaning needs, 904-246-6118.

Spring Cleaning Tips for Your Office, From Your Friends at SERVPRO of The Beaches/Ponte Vedra.

-Clean your work space. It doesn't take long for clutter to pile up. Begin spring cleaning by cleaning and decluttering your work space. Removing excess clutter with make the real cleaning easier.

-Organize your inbox. Is your inbox overloaded with old emails or junk mail? Organize emails by making folders with-in your inbox and discarding the emails you no longer need. Remove yourself and unsubscribe from email lists that you're no longer interested in.

-Start an archive. When you organize your workspace you may con across items you don't use daily, but still need to keep. By creating an archive you can keep these files while making your desktop clutter free.

-Deep clean your facility, including the floors. Over time, your floors bear the brunt of your daily business practices, making them dull and dingy. Call SERVPRO of The Beaches/Ponte Vedra to have your floors deep cleaned professionally, 904-246-6118.

-Hit the hidden areas. Get the dust bunny under the desk!

-Tackle the big projects first. 

-Yard Sale or Donation Time! Give items you don't use anymore to those in need or put them up for sale and see what you can get for them, or see if a coworker might need them.

Black Mold Myths

2/19/2019 (Permalink)

Mildew and moisture affects the ceiling of a bank in East Jacksonville.

There are many myths associated with "black mold" If you have ever been in a damp, musty basement, chances are you were exposed to elevated levels of mold. Many of us have seen that little line of greenish black coating near a bathroom tub or window. In case you haven’t guessed it yet, that’s more than likely mold.

Most everyone these days has heard that exposure to mold is dangerous. We hear news reports every now and then, that toxic black mold is deadly. But just what is toxic black mold?

The term “Toxic Black Mold” has absolutely no scientific validation. It is a term made up by the media. Unfortunately, much like a video that goes viral, the term has resonated with both private companies that use it to exemplify potential dangers, and public officials, who seek to regulate the industry.

The (Centers For Disease Control and Prevention) CDC state that the term “Toxic Mold” is not accurate. While some molds can produce toxins, (specifically mycotoxins; mycotoxins are secondary metabolites produced by micro fungi that are capable of causing disease and death in humans and other animals) the molds themselves are not toxic or poisonous.

Mold can come in many colors. Black mold is most often associated with the mold species Stachybotrys chartarum (due to its greenish black coloring). Stachybotrys is often referred to as “toxic black mold” by the media. 

Don't panic if you see mold. Call SERVPRO of The Beaches/Ponte Vedra (904) 246-6118.

Water Damage at Work

2/19/2019 (Permalink)

An East Jacksonville University experienced a flood water intrusion due to an irrigation system malfunction, bringing in mulch as well as water.

The last thing you need is a flood in your work place. Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of The Beaches/Ponte Vedra at (904) 246-6118.

Mold Remediation, Simple Steps to Follow

2/19/2019 (Permalink)

A roof leak from a storm caused water damage and subsequent mold growth in this residential garage.

Understanding the basic concepts of mold remediation and mold removal is not difficult, and is essential if you want to hire the highest quality professional. While learning and understanding the basic concepts of mold remediation and mold removal is easy, doing the actual work in the proper way as described below can however be a challenge.

Mold remediation and mold removal explained:

    • If you already see mold, you usually do NOT need to spend money on pretesting as we discuss here. Plain and simple: You need to remove it. All mold must be removed and done the same way (as described in the next bullet point), regardless of the type of mold testing identifies. If a so-called 'mold professional' insists that you need to spend hundreds of dollars on pre testing when mold is already visible, our advice is to be very wary because its a waste of money, except in the rarest of circumstances.
    • These are the five basic principles of all successful mold removal and mold remediation projects:

      1. Safety – Protect all workers and occupants.
      2. Assessment – Make a preliminary assessment, an assessment during mold remediation and an assessment after mold remediation.
      3. Contamination Control – Prevent cross-contamination and the spread of mold from contaminated areas to areas absent of or with less contamination.
      4. Source Removal – Physically remove the mold at its source.
      5. Moisture Removal – Eliminate the moisture problem that caused the mold outbreak.

      Calling SERVPRO of The Beaches/Ponte Verda is the next step (904) 246-6118.

Disaster Can Strike at the Most Wonderful Time of the Year

12/18/2018 (Permalink)

Our Beaches office is ready for the Holidays with a Christmas decor.

The holiday season is a time for gathering with friends and family to enjoy quality time and fellowship. As the weather outside turns frightful (yes, even in Florida) we rely on the warmth of our homes to host gatherings with loved ones.

What happens when disaster strikes your property at the most wonderful time of the year? You can't afford to wait for a restoration company to return from Christmas vacation to start the cleanup. You need help now-even if it's the night before Christmas. If a fire or water damage strikes your home or business during the holidays, give SERVPRO of The Beaches/Ponte Vedra a call, 904-246-6118. We are here 365 days a year -even Christmas day. Whether you are ready for the holidays or not, SERVPRO at Jacksonville's Beaches will always be "Ready for whatever happens."

After the Storm: How to Check Your Property for Damage

7/1/2018 (Permalink)

The Importance of Conducting a Storm Damage Inspection

As summer ushers in warmer temperatures, it can also bring with it heavy rains, strong winds and powerful storms. While your home protects you from the wrath of Mother Nature, it should also be thoroughly checked for problems after every storm.

You may not have reason to suspect that your home has been damaged by a passing storm. However, once the inclement weather has safely passed, it’s important to look over the dwelling for any issues. This is also a great time to make emergency repairs and assess if an insurance claim is needed.

The following is a handy storm checklist from the National Storm Damage Center:

Roof
The roof is typically one of the most vulnerable areas during a storm. Hail, wind, rain and debris can adversely impact it. The following indicators can help in your assessment:
    •    Holes or tears in the roof
    •    Split seams
    •    Lost or missing shingles
    •    Ceiling or roof leaks

The Exterior of the Dwelling
Materials such as brick, siding and stucco are usually heavy and durable. However, during a storm, they can withstand significant damage. In some cases, problems may not be noticed until it’s too late to file an insurance claim, so you need to be diligent in your determination:
    •        Chipping, cracking, dents and dings are obvious signs that there is a problem. Even if your siding appears to be fine at first, you want to check it at varying times of the day. Different stages of lighting can showcase problems that you may have missed.
    •        Small or large holes in the stucco. No matter if the hole is small or large, this is a serious issue for a homeowner. If you find a hole or blemish, a knowledgeable and trustworthy company such as SERVPRO can conduct a thorough inspection of the property.
    •        Damaged tuck pointing and brick. Brick is a solid material when it comes to homes. However, it should be thoroughly checked for problems following a storm.
    •        Detached or ruined gutters, trim, downspouts, etc. Gutters, trim, downspouts and other exterior materials on a home are instrumental in its protection. If anything is out of sorts, it should be immediately repaired.

Driveways, Walkways, and Porches
Concrete can split, chip and crack with continuous storms and rain. This can reduce the lifespan of your walkway driveway or porch. To alleviate a safety issue, you’ll want to assess it for any imperfections.

Trees and Fallen Limbs
According to the National Storm Damage Center, fallen trees and branches can cause billions of dollars in damages every year. Most property owners would handle the removal of debris, even if the limbs or trees came from your neighbor’s property. Your insurance company may help in the retrieval of the costs, but it’s dependent on the type of policy and circumstances surrounding the incident.


Basic Tips
    •        Severe storms may knock down power and electrical lines. If this occurs on your property, you’ll want to cordon off the area approximately 30 feet in various directions from the fallen line. It’s also important to call the power company and 911 immediately.
    •        After a storm, you also want to assess the remainder of your property including fences, air-conditioning units, caps, vents etc. If your vehicle was left out of the garage, it would also need to be checked over for damage.
    •        Crawl spaces and basements should be looked over for water or flooding.

Document as much of the damage as possible by taking photos at various angles.

Finally, it’s important to comprehend your homeowner’s coverage, limits, and deductibles before a problem occurs. In case something happens, you’ll be thoroughly prepared for any storm or disaster. Should you need any help with water or storm damage or clean-up call the professionals from SERVPRO of The Beaches/Ponte Vedra, 904-246-6118.

Is Your Home Prepared for a Power Outage?

6/27/2018 (Permalink)

Are You Prepared for a Power Outage?

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages. If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov Here is the link to winter tips for before during and after a severe weather event; www.ready.gov/severe-weather. When severe storms strike Florida’s First Coast, knowing what to do until SERVPRO of The Beaches/Ponte Vedra arrives will make a difference. Contact us at 904-246-6118.

Smoke Alarms Save Lives

6/20/2018 (Permalink)

Check Out the American Red Cross for Home Fire Safety Tips.

Smoke Alarms can save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial spaces, check your state requirements or contact the local Fire Marshall to help ensure all codes are met.

Test Smoke Alarms monthly using the test button. Smoke alarms without batteries that are wired into the home, need to be replaced every ten years, regardless of if they seem to still be working. Other types of alarms need their batteries replaced once a year, and the unit itself replaced every ten years. If the alarm chirps "low battery", take the proper steps to replace the unit or batteries immediately. Don't put it off, you may forget.

In larger commercial facilities, hard wired or wireless smoke detectors offer benefits like, not needing to be tested as often, and activating in the entire building, even if the smoke is in just one area.

If you need help installing a smoke detector or alarm contact your local fire department, a licensed electrician, or the American Red Cross.

SERVPRO Emergency Ready Program

6/11/2018 (Permalink)

Allow SERVPRO at Jacksonville's Beaches to Complete an Emergency Ready Profile (ERP) on Your Business Today, 904-246-6118.

The SERVPRO Emergency Ready Profile (ERP) will help insure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of The Beaches/Ponte Vedra as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time, and can same you a lot of time and money in the future.

First Coast Blessings in a Backpack

6/11/2018 (Permalink)

Pictured is Walmart Manager Sedrick, located at Kernan and Atlantic Blvd., presenting a check for $2000 to First Coast Blessings in a Backpack.

Tom and Robin Braddock, owners of SERVPRO of The Beaches/Ponte Vedra, both serve on the board and volunteer for First Coast Blessings in a BackpackFirst Coast Blessings in a Backpack helps local Title 1 elementary school children in Duval, St. Johns, and Clay counties, that are on free and reduced lunch, have healthy food over the weekend. Two entrees, snacks, and breakfasts are included in their Friday bags to take home. Many studies have been done showing that when young children stress about adult issues, such as struggling to provide food for themselves, or coming to school hungry, they have a hard time focusing on learning. Blessings in a Backpack takes this burden off of children and their hardworking, often single parents. All the money donated stays local, and goes to twelve schools in our area. Help us fight child hunger, so these kids can focus on learning and just being kids. To learn more about our local chapter of Blessings in a Backpack visit: http://www.firstcoastblessingsinabackpack.com/.

Mold Remediation Help in Jacksonville

6/11/2018 (Permalink)

Mold Remediation Should Be Handled by the Professionals. Call SERVPRO of The Beaches/Ponte Vedra for a quote, 904-246-6118.

Mold becomes a problem inside a home or business when there's excessive humidity or moisture present. It doesn't have to be present for an extended period of time. It can take just a few days for microbial growth to form. The problem can originate from a sudden water release, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated by a state licensed Industrial Hygienist and removed by a state certified professional.

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing behind the wall as well. The environment inside the walls of a house often differs drastically from the environment on the outside, and could create a perfect haven for microbial growth. If the wall remain wet for a prolonged period, it's almost guaranteed that the mold growth on the back of the drywall could be worse than what you can see on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

Certified professionals have the training and experience to:

  • Identify moisture sources
  • Evaluate mold growth (visible or suspected)
  • Contain damage to the smallest area possible
  • Physically remove contamination
  • Dry materials to ensure that mold will not return
  • Perform or recommend procedures for returning property to preloss condition

SERVPRO of The Beaches/Ponte Vedra has professional technicians that are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified and trained in mold remediation procedures. We are also a State of Florida licensed mold remediation company. Call us for all your microbial related issues at 904-246-6118.

2018 City of Jacksonville, Hurricane Preparedness Guide (Tornadoes)

6/11/2018 (Permalink)

Be #JaxReady this Hurricane Season, and remember SERVPRO of The Beaches/Ponte Vedra is #HereToHelp.

"A Tornado is a column of violently rotating air that extends from a thunderstorm to the ground. Lightning and hail are common in thunderstorms that produce tornadoes. The extent of destruction caused by a tornado depends on its intensity, size, path, and amount of time it is on the ground. If a tornado warning is issued and you are in a mobile home, vehicle, or outdoors, get to the closest substantial shelter. Move to an interior room on the lowest level of a sturdy building.

TORNADO WATCH: Storm conditions indicate tornadoes are possible in your area. Monitor radio and television reports for further updates.

TORNADO WARNING: A tornado has been sighted or indicated by weather radar. Proceed to safe shelter immediately."

For more information about Tornado safety visit: http://www.coj.net/departments/fire-and-rescue/emergency-preparedness.aspx

2018 City of Jacksonville, Hurricane Preparedness Guide (Thunderstorms & Lightning)

6/4/2018 (Permalink)

Duval County/City of Jacksonville 2018 Hurricane Preparedness

Thunderstorms can develop any time of the year in Duval County, but are most frequent in late spring through early fall (before and after summertime). On average, Florida has 1.45 million lightning strikes per year, as ALL thunderstorms produce lightning.

During a thunderstorm, you should take the following precautions:

• Go inside or seek shelter immediately

• Avoid objects that conduct electricity

• Get as far away from water as possible

• Avoid high ground and open areas

Thunderstorm Risk Categories:

1 - MARGINAL (MRGL) Isolated severe storms possible Limited in duration and/or coverage and/or intensity

• Winds 40-60 mph

• Hail up to 1”

• Low tornado risk

2 - SLIGHT (SLGT) Scattered severe storms possible Short-lived and/ or not widespread, isolated intense storms possible

• One or two tornadoes

• Reports of strong winds/wind damage

• Hail ~1”, isolated 2”

3 - ENHANCED (ENH) Numerous severe storms possible More persistent and/or widespread, a few intense

• A few tornadoes

• Several reports of wind damage

• Damaging hail, 1-2”

4 - MODERATE (MDT) Widespread severe storms likely Long-lived, widespread and intense

• Strong tornadoes

• Widespread wind damage

• Destructive hail, 2”+

5 - HIGH (HIGH) Widespread severe storms expected Long-lived, very widespread and particularly intense

• Tornado outbreak

• Derecho (widespread, long-lived wind storms) 

Check out the 2018/2019 City of Jacksonville, Hurricane Preparedness Guide for more information.

What's That Smell?

5/1/2018 (Permalink)

Call SERVPRO in Jacksonville Beach Today for a Free Deodorization Quote, 904-246-6118.

Homeowners may be totally unaware that their home has an unpleasant odor.  It can be unrecognizable to them but immediately apparent to visitors on entering their home.

Candles, aerosol cans or cooking good smelling baked goods cannot get rid of the smell. To eliminate the odor, the source of the smell first must be found and then removed.  Once this is done the affected area can be treated to rid the home of the unpleasant odor.

One of the most offensive odors to people looking for a new home is cigarette smoke. Most buyers will not even look at or consider buying a home where smoking is allowed. This odor will penetrate all porous materials in a home; such as carpets, furniture, window treatments, clothing, drywall, cabinets, and doors. 

Although most people love animals and consider them a part of their family, there is still an issue with pet odors. No matter how “trained” an animal is there are always accidents, and as animals age these accidents always tend to be more common. Urine is a bio-hazard and has to be treated as such.  And it just does not absorb into the carpet, but also the padding and sub-floor. Sometimes, the walls and floors have to be clean, sealed and treated before new paint or floor covering can be installed.  Remember!  Urine is a bio-hazard and most over the counter products will not effectively clean a bio-hazard substance. 

SERVPRO of The Beaches/Ponte Vedra has professionally trained technicians that are committed to help you rid your home of offensive odors. Our technicians are IICRC, OSHA, EPA and State Certified in bio-hazard clean-up. Call us at 904-246-6118 for assistance in helping with all of your cleaning and deodorization needs.

How to Remove Cigarette Smoke from Any Home

4/21/2018 (Permalink)

Cigarette smoke residue is a yellowish-brown, gluey substance that sticks to every surface in a home, making it difficult and time-consuming to remove. In order to completely eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and every nook and cranny in the home.

First, allow fresh air to enter your home and then start systematically cleaning everything in the home. As a temporary solution, try using baking soda to absorb smells from the carpets and upholstery and place bowls of white vinegar, coffee or activated charcoal around the house.

However, the best way to get rid of tobacco odor is to clean your home:

-Open all windows and doors to let as much fresh air in as possible.

-Clean or replace the air filters, furnace filters and AC filters.

-Clean walls and ceilings using products with ammonia and glycol - two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists.

-If you can still sense cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting.

-Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds and other household surfaces, fixtures and items. Hire a professional cleaning company if the tobacco smoke is too difficult to remove.

If you want inexpensive short-term solutions, try these tips:

-Use an air purifier in your home.

-Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day.

-Place saucers of white vinegar around the home and leave them overnight to neutralize the smell.

-Get indoor plants which can absorb up to 87% of indoor pollutants.

-Place small bowls of coffee throughout the home.

-Use scented or non-scented candles.

-Leave orange peels around the home.

-Place pineapple slices around the room with all doors and windows closed for 24 hours.

-Place bowls of activated charcoal around the home.

Completely removing cigarette smoke odor from a home is a very time consuming process. If the situation is severe, call the highly trained professionals with SERVPRO of The Beaches/Ponte Vedra, to remove the odor – 904-246-6118.

Post-Flood Contamination Risks and Serious Hazards

4/14/2018 (Permalink)

Proper Personal Protective Equipment is Required when Dealing with Contaminated Materials.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

First, consult with a qualified water damage remediation expert before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage.

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

For a professional assessment of flood contamination risks and advice on how to protect yourself, contact the water damage experts at SERVPRO of The Beaches/Ponte Vedra – 904-246-6118.

Getting Back to Work: Commercial Water Damage Restoration

4/14/2018 (Permalink)

SERVPRO of The Beaches/Ponte Vedra Crews Work Round the Clock to Get This Commercial Retail Space Dry After a Fire Suppression System Malfunctions.

Commercial water damage restoration not only restores a building. It restores jobs and income to the people employed there, products or services to customers, and a healthy environment for everyone who utilizes the structure. If it’s not done right, or on time, the ultimate result can be the closing of a facility, relocation elsewhere, and severe impact to a private business or public organization’s bottom line. Because the scope of water damage in commercial settings is frequently wider and more extreme than in a residential scenario, water damage remediation specialists with experience specific to commercial buildings are positioned to provide effective emergency service when the need arises.

Here’s a typical protocol utilized in commercial water damage restoration:

  • All areas contacted with water are inventoried, including affected building materials and furniture. Any wet carpet must be located and identified.
  • Wet ceiling tiles may be removed and discarded after the event. Ceiling tiles usually are not salvageable.
  • A moisture meter should be utilized to check for water-damaged drywall. Disinfection and mold control techniques may need to be initiated.
  • Wet electrical components are assumed to be hazardous. A qualified maintenance technician or electrician should cut off power to affected areas. Inspection by a building inspector or electrician is required to determine the need to replace wet wiring, circuit breakers, outlets and light fixtures.
  • Upholstered furniture wet by flood water, roof leaks, or sewage should be discarded. Furniture contacted by drinking water can be air-dried if done within 24 hours. Laminate or hardwood furniture can be cleaned with a disinfectant solution and reused; particle board furniture may be discarded.
  • Carpet contaminated by sewage must be disposed. Carpet wet by drinking water or rain water through roof leaks may have water extracted and then be sterilized.

For experienced commercial water damage restoration, contact the professionals at SERVPRO of The Beaches/Ponte Vedra at 904-246-6118.

10 Key Fire Safety Tips

4/14/2018 (Permalink)

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires are avoidable. The following tips can help reduce the likelyhood of fire:

1. Watch your cooking. Stay in the kitchen if you are frying, grilling, or broiling food. 

2. Give space heaters space. Keep space heaters at least three feet from anything that is flammable.

3. Smoke outside. Never smoke in bed.

4. Keep matches and lighters out of reach, preferably under child lock.

5. Inspect electrical cords. Replace cords that are cracked, damaged, have broken plugs, or have loose connections.

6. Be careful when using candles. Keep candles at least one foot from everything else. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan.

8. Install smoke alarms.

9. Test smoke alarms.

10. Install sprinklers. Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance for saving your property.

Mold... Did You Know?

4/14/2018 (Permalink)

A Water Damage Due to a Roofing Leak Caused Mold in the Attic Above the Ceiling of this Residential Garage. Call the Beaches SERVPRO, 904-246-6118.

Fungi and mold occur naturally in the outside environment. In fact, over 100,000 kinds of fungi have been identified. Fungi can be very useful. Yeast is an example of once such fungi. The unique flavor of blue cheeses is the result of mold. An edible mushroom is simply a type of fungi, and lifesaving antibiotics are a product of mold -Penicillin chrysogenum.

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, and/or simple exposure to molds may present health problems for some people.

Intrusion of water into your home or business can cause mold growth, but don't worry, SERVPRO of The Beaches/Ponte Vedra is here to help. Call us today if you suspect you may have mold growth in your home or business, 904-246-6118. If you hire us to do the mold remediation, we will subtract the estimate cost from your bill!

Managing Mold in You Beaches Home

4/14/2018 (Permalink)

Mold Discovered Behind Base Trim After Water Intrusion Wasn't Dealt with Professionally.

When there's water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health problems and can significantly damage your property.

The mold cleanup and restoration process begins when you call SERVPRO of The Beaches/Ponte Vedra at 904-246-6118. Lisa, Lorie, or Robin will ask a series of questions to help determine the necessary equipment, personnel, and resources needed.

Your property with be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. 

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure. This hel;ps keep mold spores from spreading and causing secondary damage.

Specialized filtration equipment captures microscopic ,mold spores out of the air. SERVPRO of The Beaches/Ponte Vedra utilizes powerful air scrubbers and HEPA vacuums to prevent the spread of harmful mold spores while mold remediation is in progress.

The mold remediation process depends on the amount of mold growth and the types of surfaces it is growing on. Antifungal and antimicrobial treatments are used to eliminate mold colonies from forming. Removing and disposing of porous mold contaminated materials like drywall and flooring, may be necessary when mold growth is heavy.

SERVPRO of The Beaches/Ponte Vedra Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning products and techniques to sanitize your belongings.

Depending on the level of mold damage, drywall, subfloors, and other building materials  may be removed. Restoration may involve repairs such as reconstruction, replacing drywall, painting, installing new carpet.

Faster to Any-Sized Disaster

4/14/2018 (Permalink)

SERVPRO Crews From Saginaw, Michigan Help Local Franchises Dry Out the Wells Fargo Building in Downtown Jacksonville After Hurricane Harvey.

Not just a catchy tag line, the commitment from SERVPRO of The Beaches/Ponte Vedra is to be there when you need us most!

Whether you are a home or business is facing disaster, SERVPRO of The Beaches/Ponte Vedra  is equipped to deal with fire, flood, and widespread disaster. The National SERVPRO System has resources in place to respond quickly and effectively. SERVPRO's National Resort Team is always posed, ready to back up our local franchise, just like in the case of Hurricane Matthew in October of 2016. SERVPRO professionals from Macon, Georgia, Sarasota, Florida, Bay County, Florida, Lakeland, Florida came to work with our crews directly, while SERVPRO storm teams from Mobile, Alabama came to help the customers we just couldn't reach. When a whole city seams affected, SERVPRO can handle anything.

Emergency Fire Damage Tips

4/12/2018 (Permalink)

SERVPRO of Mandarin Works to Clean Out an Apartment Complex that had a Fire in Baymeadows.

Below are some practical Do's and Dont's for dealing with fire damage:

Do:

-Limit Movement in your home to prevent soot particles from being embedded into your carpet and avoid tracking.

-Keep your hands clean. Soot on hands can soil upholstery.

-If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.

-If heat is off during winter, pour RV anti-freeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.

-Remove soot particles from plants with a damp cloth.

-Change AC filter, but leave system off until a trained and licensed HVAC contractor can take a look.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Dont's:

-Don't attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional. 

-Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO Franchise Professional.

-Don't attempt to clean any electrical appliances (TVs, Radios, etc.) that may have been close to fire and exposed to heat or water without first consulting an authorized repair service.

-Don't consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaiminated.)

Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement from ceiling fans may create secondary damage.

Don't send garments to the dry cleaner. Improper cleaning may set in odor and stains.

How to Prevent and Stop Mold Growth, Jacksonville Beach

4/11/2018 (Permalink)

Mold Growth on a Wall and Ceiling Due to Access Moisture in the Home, SERVPRO of The Beaches/Ponte Vedra, 904-246-6118.

Indoor mold has the power to damage building materials and finishes. Like weeds, mold spreads, growing on surfaces like walls, ceilings, and tile grout. Fortunately, mold growth can be stopped and SERVPRO of The Beaches/Ponte Vedra can help you determine how to prevent mold growth in the future.

Mold Damage

Mold loves moisture and cannot thrive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. Quick extraction of flood water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, that standing water needs to be removed quickly.

After any standing water is removed, the drying and de-humidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help during this part of the mold removal process.

Area rugs will need to be removed, cleaned and dried and wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of The Beaches/Ponte Vedra knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation professionals at SERVPRO of The Beaches/Ponte Vedra; with more than 35 years of experience, we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

SERVPRO of The Beaches/Ponte Vedra is ready to serve the Jacksonville area 24/7/365. Contact us at 904-246-6118 for all your microbial, water, fire, smoke damage or other cleaning needs.

Be Flood-Smart!

4/11/2018 (Permalink)

Be Safe During Flooding, call SERVPRO of The Beaches/Ponte Vedra if you Experience Flood Damage, 904-246-6118.

Summer Storms are coming soon, and SERVPRO of The Beaches/Ponte Vedra wants you to be safe.

Floods are the most common, widespread disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even out in the desert -there is always potential for flood damage. Floodsmart.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past, does not mean you never will. 20% of flood insurance claims come from low-risk or no-risk areas (floodsmart.gov). On average, floods cost $3.5 billion in annual losses in the United States.

According to the American Red Cross (ARC), floods cause more damage in the US every year than any other type of disaster. 

-Stay away from flood waters. If the water is up above your ankles, "turn around, don't drown." 

-If you approach a flooded road while driving, turn around and go the other way. If you get caught on a flooded road and water is rising quickly around you, get out of the car and go the higher ground as fast as you can.

-KEEP CHILDREN OUT OF THE WATER!

If a flood does strike your home or business in Atlantic Beach, Neptune Beach, Ponte Vedra Beach, or Jacksonville Beach contact SERVPRO of The Beaches/Ponte Vedra at 904-246-6118. Even a few inches of water have the potential to cause major damage to any structure.

Need-To-Know, Tornadoes

4/11/2018 (Permalink)

Have Storm Damage? Call SERVPRO at Jacksonville's Beaches, 904-246-6118. Photo Credit: Florida Times-Union

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast but have been known to move in any direction.
  • Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
  • T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
  • A tornado normally appears transparent until it picks dust and mud from the ground.
  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.
  • The USA averages around 1,200 tornadoes every year, more than any other country.

Signs of Danger

  • Dark, green tinted sky
  • Low-lying rotating cloud
  • Large hail
  • Loud roar similar to a freight train

We are in the peak of storm season here in NorthEast Florida and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are, wherever you are.

Have Storm Damage? Call SERVPRO of The Beaches/Ponte Vedra – 904-246-6118

September is National Preparedness Month

8/30/2017 (Permalink)

September is National Preparedness Month!  SERVPRO of The Beaches/Ponte Vedra wants to incourage individuals, families, businesses and communities to take action! This is an ideal time of year for individuals and families to update their emergency supply kits and family emergency plans, and to become better informed about different threats and local emergency plans. Many things can change over the course of a year, and it is imperative that the entire family have the most up-to-date emergency contact information, and plan in place as they head back to school and work.  It’s about talking to your family and figuring out what you should do if an emergency happens in your community. Where will you meet if you get separated, and cell phones are down? What emergency supplies will you need and where should you keep them?

One simple thing that individuals and families can do to be prepared, is to have a family emergency plan. To develop one you should ask yourself some important questions, such as: “In the event of an emergency, is there a safe place for my family to meet?” This is especially important if you aren’t allowed back into your home or neighborhood by local law enforcement or the National Guard. “What is the evacuation location and plan of my child’s school? Does everyone in the family have one another’s contact information, and the contact for an out-of-town relative to take roll-call?”

One of our missions at SERVPRO® of The Beaches/Ponte Vedra has always been to contribute to the communities where we live and work. This month we have an extraordinary opportunity to make a difference by joining forces with companies and communities throughout Northeast Florida to help prepare our families, friends, colleagues, neighbors and communities for emergencies. Whether they are naturally occurring or man-made.

SERVPRO of The Beaches/Ponte Vedra Biohazard Clean Up Services

7/11/2017 (Permalink)

Proper Ventilation is Important to Help Keep the Unaffected Area Safe and Sanitary

Accidents can happen anywhere and at any time. SERVPRO of The Beaches/Ponte Vedra is here to help you with all of your home or business property damage restoration needs. Our professional technicians are trained to handle all types of biohazard waste disposal. Services range from suicide, crime scene and vandalism, homicide and accidental death cleanup to sewage cleanup and a host of different sanitation clean up services. Our biohazard property restoration services also include filth cleanup and packrat cleanup services.
SERVPRO of The Beaches/Ponte Vedra technicians are highly trained in rapid response. We work with experience, skill and most importantly, compassion. We're on call 24 hours a day, 7 days a week, because your property and peace of mind depend on it! Call 904-246-6118 now!

Common Misconceptions about Mitigation and Restoration

7/5/2017 (Permalink)

We're on Call, 24/7/365

Over the years, there has been an abundance of misconceptions and non-truths involving property damage and restoration procedures. Professional restoration companies are trained to see beyond the misconceptions and misinformation that often complicate a claim. If someone doesn’t act quickly enough or doesn’t take the right actions due to these misconceptions, they can end up with even more damage to deal with, that could have easily been avoided.

A SERVPRO of The Beaches/Ponte Vedra professional restoration technician will prioritize mitigation over restoration ensuring damage costs do not escalate. Mitigation is extremely time-critical, as it stops further damage and reduces additional loss. It usually needs to be performed within 24 hours or less. Any delay will further complicate or devalue the mitigation effort.

Restoration, on the other hand, puts the damaged items back to a preloss condition. It is less time-critical, but still important and should be done as quickly as possible.

Misconception #1: Replacing is less expensive than salvaging.

Cleaning is a mitigation process that has excellent results and is cost-effective - especially when compared to the cost of replacement. For instance, when smoke is not properly cleaned from delicate fabrics and surfaces, secondary damage can occur. Replacement is usually the only option. Hundreds of dollars of cleaning can become thousands of dollars of replacement due to delayed action. Today’s restoration professionals are able to effectively clean and remove contaminates, saving expensive replacement costs.

Misconception #2: If you get your carpets cleaned, they get dirty faster.                         

Techniques, equipment, and materials used in the past to clean carpets were inferior to those used by today’s professionals. In the past, inefficient carpet shampooing left a soap residue that attracted soil more rapidly than prior to cleaning. Restoration professionals now use a cleaning process that both flushes and rinses carpets, and prevents that from happening.

Misconception #3: Once the carpet is dry, that noisy equipment needs to be removed.

The greatest failure in restoring water-damaged structures is to remove the drying equipment before the drying is complete. Using the carpet or padding to determine dryness is a poor misrepresentation of whether the structure is dry or not (and one that is not easily defended if litigation follows). Carpet and padding dry quicker than other structural materials and are not an accurate gauge. The danger with ineffective drying is that it can turn a small loss from water damage into a multi-thousand dollar mold claim. SERVPRO of The Beaches/Ponte Vedra professionals use measuring equipment to determine if moisture content has been returned to normal standards. Meters and sensors are used to document and record the data that justifies the use of the equipment and the best time to remove it. That is extremely important to accomplish the end result - a totally dry structure.

Misconception #4: Once a structure has been damaged by fire, it will always smell like smoke. So why rush to clean it up?

Stories arise about smoke damage restoration efforts that have failed - usually because odor remains. Smoke odor and residue are the products of incomplete combustion. They are acidic and are far more damaging than ordinary dirt or dust. Prompt cleaning actions can reduce losses if this acid is removed or neutralized. Odor removal is more complicated than turning on one machine and hoping to achieve satisfactory results. Restoration for smoke odor has to be thorough. All contaminated areas need to be cleaned, deodorized, and sealed where applicable. It is important that all odor molecules are neutralized, either airborne or absorbed.

SERVPRO of The Beaches/Ponte Vedra professionals are the best assurance when it comes to mitigation and restoration. Due to their continuous technical training, they do not repeat the erroneous theories and mistakes of the past. Using the latest equipment and techniques, they make sure that the job is done correctly and completely - the first time. SERVPRO of The Beaches/Ponte Vedra restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated; call us today at 904-246-6118.

4 Essential Steps of Disaster Rehabilitation and Recovery

6/28/2017 (Permalink)

Faster to Any-Sized Disaster

Natural disasters can be terrifying, especially if they affect your home and your loved ones. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your home, including floods, hurricanes, tornadoes, fires, and more. If one of these unfortunate events does happen, you don’t want to find yourself unprepared!  Discover the most important steps to take following a major disaster so you and your family are able to recover quickly and safely.  

1.     Assess the Situation

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

Food and water are vital for keeping your strength up, so start your search for necessities as soon as you can. If your home no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. If you have food that needs to be cooked, you can cook it over a fire in your chimney or use a grill outside. Shelters are usually assembled by the American Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home is dangerous. The Federal Emergency Management Agency, as well as local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos.  Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of The Beaches/Ponte Vedra with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO of The Beaches/Ponte Vedra for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup.  Don’t wait another moment if your home has been devastated; call us today at 904-246-6118.

Mold Myth Busters

6/12/2017 (Permalink)

Mold On Residential Ceiling After Water Intrusion

5/25/2016

When it comes to mold, misinformation is all too common and it can be costly to homeowners' health and property. That's why the experts at, SERVPRO of The Beaches/Ponte Vedra, one of the largest disaster restoration companies in the United States, say it's essential that homeowners know the facts about mold.

As temperatures begin to rise across the country, SERVPRO of The Beaches/Ponte Vedra is alerting consumers about the most common myths that its network of trained professionals encounters when facing water or mold damage.

Home and business owners rarely think about mold and/or microbial growth until it affects their health, homes, or businesses.  Mold spores are all around us, everywhere, and found in most every home across the world.  In the right conditions and without the right treatment, mold can quickly grow into a major problem.

The three most commonly reported mold myths are:

1.    False: Bleach or other retail products can kill mold on any surface.
Fact:
 Most retail products simply discolor mold and are not recommended for use on porous surfaces. In porous and semi- porous materials, such as wood, carpet, ceiling tile or drywall, mold's roots may not come into contact with the cleaning product, meaning it will likely return. This is one reason why experts say removing the mold-affected items is the only way to ensure it is removed from your home.

2.    False: Dead mold can't cause health issues.
Fact: 
Mold goes dormant until the conditions are favorable for regrowth. Even dormant mold can release spores, allowing it to reproduce and reappear, particularly if the underlying moisture and ventilation issues have not been resolved. Trained professionals can help you identify potentially dangerous mold and ensure affected areas are properly treated.

3.    False: Mold is the only problem associated with water damage.
Fact:
 When water is present where it should not be, it can quickly cause a host of problems, including structural and cosmetic damage, as well as promote bacterial and viral growth. In addition, mold can begin to appear within 24-48 hours, depending on the nature of the water intrusion. Calling a reputable disaster restoration professional who is skilled in dealing with water- related damages can help you avoid long-term problems and get life back in order again as quickly as possible.

SERVPRO of The Beaches/Ponte Vedra is trained, equipped and ready to restore homes and businesses before, during and after any mold-related issues. For more expert tips and information about mold prevention and remediation, visit http://www.SERVPROthebeachespontevedra.com/ or like us on Facebook. For immediate assistance and clean up, call SERVPRO of The Beaches/Ponte Vedra at 904-246-6118.

Hurricane Season is Here! 5 Preparedness Tips to do today!

6/12/2017 (Permalink)

Hurricane season has arrived and SERVPRO of The Beaches/Ponte Vedra has preparedness steps that families and individuals can do today, before the next storm approaches.

While the National Oceanic and Atmospheric Administration (NOAA) predicted a near-normal 2016 Atlantic hurricane season with 10 to 61 named storms, it is important to remember that it only takes one hurricane to devastate a community. In addition, caution cannot be limited to coastal states. Hurricanes can be just as destructive for inland communities.

5 Hurricane Preparedness Tips to Tackle Today

 

1. Download the Red Cross Emergency App.

This new app provides expert advice on what to do before, during, and after hurricanes and other disasters. It also gives instant access to 35 customizable weather alerts, safety tips and preparedness information for 14 different emergencies; all in one free and easy to use app

2. Learn the difference between a Hurricane Watch and a Hurricane Warning.

As hurricane season approaches, it is also important to know the difference between the threat levels.

  • Hurricane Watch is when conditions are a threat within 48 hours. It’s then time to review and update your hurricane plan. Get ready to act if a warning is issued, and stay informed.
  • Hurricane Warning is when conditions are expected within 36 hours. It’s then time to complete your storm preparations and leave the area if directed to do so by authorities.

3. Create an evacuation plan for your family.

Planning and practicing your evacuation plan minimizes confusion and fear during the event. Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for. Obey evacuation orders. Avoid flooded roads and washed out bridges.

4. Build an emergency kit.

The Red Cross advises that you should include a gallon of water per person, per day, non-perishable food, a flashlight, battery-powered radio, first aid kit, medications, supplies for an infant if applicable, a multi-purpose tool, personal hygiene items, copies of important papers, cell phone chargers, extra cash, blankets, maps of the area and emergency contact information.

5. Pay attention to the weather forecast and stay informed.

Listen to a NOAA Weather Radio or critical information from the National Weather Service (NWS)

6. Download the SERVPRO Ready Plan App.

This is an invaluable tool if you own a home or commercial building. The SERVPRO Ready Plan App is a part of the SERVPRO Emergency Ready Profile which is a start up approach that provides critical information needed to begin mitigation and recovery services.

SERPVRO of The Beaches/Ponte Vedra provides emergency service 24/7/365. Our team of professionals are committed to providing fire, water and bio-hazard cleanup and restoration services for all Jacksonville Beach and Ponte Vedra communities and business. SERVPRO of The Beaches/Ponte Vedra also offers top-quality professional cleaning services for all Jacksonville Beache and Ponte Vedra  homes and businesses.  Call us anytime and speak to a SERVPRO professional and NOT a recording, at 904-246-6118.

Bio-Hazard Tips for Jacksonville Beach Homes and Businesses

6/12/2017 (Permalink)

For 35 years SERPVRO of The Beaches/Ponte Vedra has helped Jacksonville Beach and Ponte Vedra home owners and businesses with fire, smoke and water damage clean up. Did you know that SERVPRO of The Beaches/Ponte Vedra professionals are trained and certified in Bio-Hazard clean up? Here are some helpful tips on what to do until help arrives if you experience crime scene, vandalism or bio-hazard damage in your home or business.

VANDLISM DAMAGE

DO:

·         Hose or wash egg damage from your building exterior as soon as possible

·         Vacuum glass particles from carpets

·         Save containers which reveal the ingredients of spilled inks, cosmetics and paints

DON’T

·         Don’t attempt to remove ink, paint or cosmetic stains

·         Operate damage lamps or appliances

·         Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Harmful Waste

(Sewage, bloodborne pathogens, etc.)

DO:

·         Stay out of affected areas

·         Call emergency service personnel if the situation is life-threatening

·         Treat all bodily fluids as if they are contaminated.

DON’T

·         Attempt cleanup of any kind

·         Touch or handle items that might be contaminated with bodily fluids

These Emergency Tips will assist you in taking the proper actions until SERVPRO of The Beaches/Ponte Vedra professionals arrive to your home or business.

Please follow these Dos and DON’Ts to help reduce damage and increase the chances of a successful restoration. Call SERVPRO of The Beaches/Ponte Vedra at 904-246-6118 for assistance with any Bio-Hazard cleanup. We are available 24/7/365 to serve all Jacksonville Beach and Ponte Vedra residents and businesses.

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