Recent Posts

The Science of Drying

11/6/2019 (Permalink)

Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Jacksonville Beach/Ponte Vedra Professionals are trained in the science of drying and follow strict industry-approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Cleaning Up After a Fire -The Right Way

11/1/2019 (Permalink)

Need an estimate for fire damage? Call SERVPRO of Jacksonville Beach/Ponte Vedra at (904) 246-6118.

Inspection and Pretesting
The SERVPRO of Jacksonville Beach/Ponte Vedra Professional pretests from the type of cleaning that will be appropriate for your type of fire damage, while inspecting the property to determine the extent of fire damage and the scope of cleaning needed, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made to get your property back "Like it never even happened."
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money, and will also protect your valuables from secondary damage.
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Jacksonville Beach/Ponte Vedra Professional to focus on saving precious items or keepsakes on your behalf.

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Hurricane Season

9/24/2019 (Permalink)

Atlantic Hurricane Map 2019 Hurricane Season

The National Hurricane Center (NHC) forecasts each hurricane season based on probability, but of course there is no reliable way to accurately predict when and where a hurricane will reach land.

According to the NHC, it’s nearly impossible to determine a storm’s approach any sooner than 5 or 7 days in advance – a fact that is not very reassuring if you’re planning a trip months (or even weeks) in advance.

Official Hurricane Season Dates

The full hurricane season is June 1st to November 30th for the Atlantic and the Caribbean each year, and the Eastern  Pacific hurricane season starts in mid-May.

What months have the most hurricanes?

The peak months for hurricanes in the Atlantic, Caribbean, and Pacific are August through early October.

The peak months for hurricanes in the southern hemisphere (Australia, New Zealand, and Hawaii) are March and April.

What months have the fewest hurricanes?

The months before and after the peak months, specifically May, June, July, and November, are the least active for hurricanes in the Atlantic, Pacific, and the Caribbean. While these are the ‘least active’ months for hurricanes, it’s still possible for a hurricane to occur during these months.

Tropical depressions vs. tropical storms vs. hurricanes

Hurricanes develop after going through the following stages:

  • Tropical wave – the most common tropical disturbance characterized by wind speeds of less than 30 miles per hour and winds in every direction.
  • Tropical depression – an organized system of clouds and thunderstorms with definite counterclockwise motion and maximum sustained winds of 38 miles per hour or less.
  • Tropical storm – another organized system of strong thunderstorms and definite counterclockwise motion, but maximum sustained wind of 39-73 miles per hour.

A tropical storm becomes a hurricane when sustained winds reach 74 miles per hour or higher.

Facts About Hurricanes

8/1/2019 (Permalink)

Did You know that.....

  • A hurricane is an intense tropical storm with powerful winds and rain.

  • Other names for a hurricane include cyclone, typhoon and tropical storm.

  • While they are essentially the same thing, the different names usually indicate where the storm took place. Tropical storms that form in the Atlantic or Northeast Pacific (near the United States) are called hurricanes, those that form near in the Northwest Pacific (near Japan) are called typhoons and those that form in the South Pacific or Indian oceans are called cyclones.

  • Hurricanes usually form in tropical areas of the world.

  • Hurricanes develop over warm water and use it as an energy source.

  • Hurricanes lose strength as they move over land.

  • Coastal regions are most at danger from hurricanes.

  • As well as violent winds and heavy rain, hurricanes can also create tornadoes, high waves and widespread flooding.

  • Hurricanes are regions of low atmospheric pressure (also known as a depression).

  • The wind flow of hurricanes in the southern hemisphere is clockwise while the wind flow of hurricanes in the northern hemisphere is counterclockwise.

  • Weather in the eye of a hurricane is usually calm.

  • The eye of a hurricane can be anywhere from 2 miles (3.2 kilometres) in diameter to over 200 miles (320 kilometres) but they are usually around 30 miles (48 kilometres).

  • The winds around the eye of a hurricane are usually the strongest.

  • Hurricanes can be tracked by weather satellites and weather radar closer to land.

  • Hurricanes have led to the death of around 2 million people over the last 200 years.

  • The 1970 Bhola Cyclone that struck Bangladesh killed over 300000 people.

  • In 2005 Hurricane Katrina killed over 1800 people in the United States and caused around $80 billion dollars worth of property damage. The city of New Orleans was hit particularly hard with levee breaches leading to around 80% of the city being flooded.

City of Jacksonville Hurricane Preparedness Guide (Flooding)

6/17/2019 (Permalink)

Know your City of Jacksonville/ Duval County Emergency Evacuation Zones.

"Flooding is the most common natural disaster in the United States. With many low-lying areas, the St. Johns River, and other waterways, Duval County is always at risk for flooding regardless of whether a tropical cyclone is affecting our area. The impact of a tropical cyclone can vary depending on the amount of rainfall, wind intensity, high or low tide, storm surge, and wave characteristics. The St. Johns River flows north towards the Atlantic Ocean. As a storm approaches, water begins to back up the river, slowing down its flow into the Atlantic. When paired with high tides and rainfall, widespread flooding is a major threat.


• Six inches of moving water can knock over an adult

• Two feet of moving water can carry away most vehicles

• Floodwater can be electrically charged and very dangerous if there are downed power-lines

• Floodwater can contain debris, sharp objects, sewage, and microorganisms

• Floodwater can hide holes or other hazards under its surface"

Click Here for more information about flood zones and floodwater threats.

What's Your Fire Escape Plan?

6/17/2019 (Permalink)

Fire Damage can happen quickly. Do you and your family have a plan?

Every second counts, in a moment a small flame can turn into a major fire. A survey conducted by the American Red Cross shows only 26% of families have actually developed a fire escape plan. The following are a few suggestions to help develop an emergency escape plan for your family:

-Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room.

-Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by an approved testing authority. 

-Choose a safe outside meeting place.

-Teach children how to escape on their own in case you can't help them.

-Have a plan for those with a disability.

-Practice your fire escape plan at night and during the daytime.

Water Damage and Flood Water Removal

6/17/2019 (Permalink)

Call SERVPRO of Jacksonville Beach/ Ponte Vedra to help with your Water Damage Restoration needs. 904-246-6118.

Water Damage can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of The Beaches/Ponte Vedra’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of The Jacksonville Beach/Ponte Vedra and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service. Call us today at 904-246-6118 or check out our Facebook for more safety tips.

Home Fire Prevention Tips

6/1/2019 (Permalink)

An Oceanfront home in Ponte Vedra Beach, suffered fire and soot damage throughout due to a lightening strike.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. Fire Prevention Article

Four Benefits of Tile and Grout Cleaning in Your Ponte Vedra Business

5/31/2019 (Permalink)

Tile Cleaning at The Ponte Vedra Inn & Club, Surf Club shop after Hurricane Matthew.

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When tile and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

For more expert tips and information about our cleaning services, visit or like us on Facebook.  We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-246-6118. 

Why You Should Call a Licensed Water Damage Remediation Company

4/15/2019 (Permalink)

At SERVPRO of The Beaches/Ponte we're always reviewing training guidelines and discussing the latest water damage procedures, GM Benjamin Alcorn.

A water damage restoration service professional is someone that no one wants to call, but when they are needed, it is important not to delay.

Homeowners know that moisture is the enemy, capable of penetrating into just about any space -including under walls and baseboards, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry, and clean the structure to ensure that there are no lingering health threats, or chances for microbial growth once the moisture is gone.

If water has entered the structure through a contaminated source, it is important not to handle it on your own. 

Floods and sewage backups contain multiple types of deadly bacteria, and viruses and fungi. Even momentary skin contact can have serious effects and health risks, causing serious illness. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. 

This includes powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated to destroy fungi and other microbial threats. While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in after a water damage has occurred. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of The Beaches/Ponte Vedra have the latest IICRC (Institute of Inspection Cleaning and Restoration Certification)s and the most up to date equipment and technology. Call us today at 904-246-6118 for any emergency water damage or estimate to help clean up and restore your structure.