Recent Posts

City of Jacksonville Hurricane Preparedness Guide (Flooding)

6/17/2019 (Permalink)

Storm Damage City of Jacksonville Hurricane Preparedness Guide (Flooding) Know your City of Jacksonville/ Duval County Emergency Evacuation Zones.

"Flooding is the most common natural disaster in the United States. With many low-lying areas, the St. Johns River, and other waterways, Duval County is always at risk for flooding regardless of whether a tropical cyclone is affecting our area. The impact of a tropical cyclone can vary depending on the amount of rainfall, wind intensity, high or low tide, storm surge, and wave characteristics. The St. Johns River flows north towards the Atlantic Ocean. As a storm approaches, water begins to back up the river, slowing down its flow into the Atlantic. When paired with high tides and rainfall, widespread flooding is a major threat.

FLOODWATER FACTS

• Six inches of moving water can knock over an adult

• Two feet of moving water can carry away most vehicles

• Floodwater can be electrically charged and very dangerous if there are downed power-lines

• Floodwater can contain debris, sharp objects, sewage, and microorganisms

• Floodwater can hide holes or other hazards under its surface"

Click Here for more information about flood zones and floodwater threats.

What's Your Fire Escape Plan?

6/17/2019 (Permalink)

Fire Damage What's Your Fire Escape Plan? Fire Damage can happen quickly. Do you and your family have a plan?

Every second counts, in a moment a small flame can turn into a major fire. A survey conducted by the American Red Cross shows only 26% of families have actually developed a fire escape plan. The following are a few suggestions to help develop an emergency escape plan for your family:

-Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room.

-Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by an approved testing authority. 

-Choose a safe outside meeting place.

-Teach children how to escape on their own in case you can't help them.

-Have a plan for those with a disability.

-Practice your fire escape plan at night and during the daytime.

Water Damage and Flood Water Removal

6/17/2019 (Permalink)

Water Damage Water Damage and Flood Water Removal Call SERVPRO of Jacksonville Beach/ Ponte Vedra to help with your Water Damage Restoration needs. 904-246-6118.

Water Damage can cost home owners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of The Beaches/Ponte Vedra’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of The Jacksonville Beach/Ponte Vedra and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service. Call us today at 904-246-6118 or check out our Facebook for more safety tips.

Home Fire Prevention Tips

6/1/2019 (Permalink)

Fire Damage Home Fire Prevention Tips An Oceanfront home in Ponte Vedra Beach, suffered fire and soot damage throughout due to a lightening strike.

According to U.S. News, “Each year, roughly 3,400 people are killed in home fires or burn injuries, making them the third-most-common cause of accidental deaths at home”. They have provided five tips that can help to prevent home fires.

Fire Threat: Cooking

· Stand by your pan! Don’t walk away while the stove or cooktop is on. This can lead to a fire very quickly.

Fire Threat: Heating

· A space heater needs 3 feet of clear space all around it in all directions, keeping it away from draperies, furniture, bedspreads, people, and pets .

· Chimneys should be inspected and cleaned before each heating season begins.

Fire Threat: Smoking

· Take it outside. There are usually less combustible items outside than there are inside.

Fire Threat: Electrical

· Check all of your electrical cords to ensure that they are in good shape, and  replace any that are worn out. In addition, make sure you are not overloading circuits and that one receptacle has one plug.

Fire Threat: Candles

· Consider going to battery-operated candles. They are fake but they are so much safer! It’s easy to forget to put out a candle when leaving a room.

Reference: Mullins (U.S. News) Top 5 Tips to Prevent House Fires. Fire Prevention Article

Four Benefits of Tile and Grout Cleaning in Your Ponte Vedra Business

5/31/2019 (Permalink)

Commercial Four Benefits of Tile and Grout Cleaning in Your Ponte Vedra Business Tile Cleaning at The Ponte Vedra Inn & Club, Surf Club shop after Hurricane Matthew.

Running any business can be a very demanding job. Sometimes owners get so caught up in the day-to-day running of the business that they forget about some other very important things, such as a spectacularly clean floor. There are huge benefits to having your tile and ground cleaned. If you have never experienced professional tile and grout cleaning, then you are in for a treat.

Benefit #1: The largest benefit to investing in this service, is that it will change the look of your whole business.

Benefit #2: The floor will look brand new, and your customers will take notice. 

Benefit #3: When tile and grout is clean, it changes the whole atmosphere of your business.

Benefit #4: When you properly clean your tile and grout you show your employees, and customers, how much you care about their safety and health because clean floors means that you properly removed the dirt and buildup from them and made your overall building much healthier. 

The floors will be cleaned, and then the grout would be sealed so that the dirt doesn't easily creep back into the grout. It is well worth the investment. Having your floors cleaned is an investment that will pay out over, and over again.

With proper maintenance, your floors will never get back to the dull, dirty look that they had before the cleaning. With the noticeable change of your tile and grout, the confidence in the way you do business may change forever. Your confidence is not the only thing that will increase, your customer’s confidence will increase also.

For more information on having your tile, and grout professionally cleaned, please contact us. We would be delighted to help you give your business a new look that you, and your customers will feel great about.

For more expert tips and information about our cleaning services, visit http://www.SERVPROthebeachespontevedra.com/ or like us on Facebook.  We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-246-6118. 

Why You Should Call a Licensed Water Damage Remediation Company

4/15/2019 (Permalink)

Water Damage Why You Should Call a Licensed Water Damage Remediation Company At SERVPRO of The Beaches/Ponte we're always reviewing training guidelines and discussing the latest water damage procedures, GM Benjamin Alcorn.

A water damage restoration service professional is someone that no one wants to call, but when they are needed, it is important not to delay.

Homeowners know that moisture is the enemy, capable of penetrating into just about any space -including under walls and baseboards, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry, and clean the structure to ensure that there are no lingering health threats, or chances for microbial growth once the moisture is gone.

If water has entered the structure through a contaminated source, it is important not to handle it on your own. 

Floods and sewage backups contain multiple types of deadly bacteria, and viruses and fungi. Even momentary skin contact can have serious effects and health risks, causing serious illness. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. 

This includes powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated to destroy fungi and other microbial threats. While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in after a water damage has occurred. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of The Beaches/Ponte Vedra have the latest IICRC (Institute of Inspection Cleaning and Restoration Certification)s and the most up to date equipment and technology. Call us today at 904-246-6118 for any emergency water damage or estimate to help clean up and restore your structure.

The Dangers of Water Intrusion in Your Commercial Building

4/15/2019 (Permalink)

Water Damage The Dangers of Water Intrusion in Your Commercial Building A water damage at an unfinished retail space in St. Johns County threatened to postpone the store's opening.

Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers, and also building services such as HVAC, lighting, elevators and security tech equipment and server rooms. Common long-term consequences of water damage like the growth of toxic mold and microbial growth may be even more problematic than in a home due to the larger occupancy of a business, or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated and a clearance test is performed.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of The Beaches/Ponte Vedra at 904-246-6118.

Smoke Odor Removal in a Jacksonville Beach Home

4/13/2019 (Permalink)

Fire Damage Smoke Odor Removal in a Jacksonville Beach Home A kitchen fire in Neptune Beach damaged cabinetry and kitchen appliances.

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage, if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of The Beaches and Ponte Vedra answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals and other contents. Our state-of-the science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of The Beaches/Ponte Vedra's treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. SERVPRO of The Beaches/Ponte Vedra uses state-of-the-science techniques and cleaning solutions that can dramatically increase the likelihood of saving property without needing to replace it.

For more expert tips and information about our cleaning services, visit http://www.SERVPROthebeachespontevedra.com/ or like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call us at 904-246-6118.

Understanding Types of Water

4/13/2019 (Permalink)

Water Damage Understanding Types of Water Category 3 Contaminated Flood Water affected this bathroom at a Ponte Vedra Beach Resort after a Hurricane flooding event.

When your Home or Business is suffers from Water Damage, understanding the types of Water is essential to clean-up. There are three types of Water.

Clean Water, or Category 1 Water is Water from a broken pipe, or other water source; rainwater is also considered clean.

The term Gray Water, or Category 2 Water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form.

Black Water, or Category 3 Water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO of The Beaches/Ponte Vedra professionals.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

What to Do After a Fire

4/11/2019 (Permalink)

Fire Damage What to Do After a Fire A home owner in Jacksonville Beach surveys the damage from a recent house fire.

Any fire can be devastating. After a fire occurs, the most important thing is the safety of your family and pets. Once everyone is safe and secure, it’s time to work on a plan for what to do next. SERVPRO of The Beaches/Ponte Vedra has created this checklist of safety precautions and more, to help begin the recovery after fire damage.

What to Do After a Fire

Call your insurance company immediately. Following ironing the details with your insurance company, contact SERVPRO of The Beaches/Ponte Vedra so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire also. If you’re not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. If you don't know a licensed structural engineer, let SERVPRO refer one to you.

  • Take pictures of all exterior damage, noting broken windows or entrances that are no longer secure.
  • Make arrangements to board-up broken windows and secure the property during the cleanup and restoration process. Do you know SERVPRO does board-up and fencing?
  • Shut off propane tank systems and make an appointment for them to be inspected for safety.
  • Do not attempt to reconnect utilities on your own.
  • Be aware that rodents, snakes, or other animals may have entered your home after you've vacated the property.

Inside the home:

  • Don’t flip on electrical switches in any room with standing water from firefighting efforts.
  • Don’t enter any room if you hear popping or see sparking.
  • Turn off the power at the main electrical panel.
  • Try not touch anything covered with soot; it’s easy to transfer it to other areas of the home, making the cleaning process more difficult.
  • Wear closed-toed shoes or boots, long sleeves, long pants and gloves to protect against soot and any other contaminants as you go through the home.
  • Try to locate important papers and other documents that you’ll need.
  • Handle burned money as little as possible. You can take its remains to a Regional Federal Reserve Bank for replacement.
  • Begin taking inventory of the building damage and all damaged items.
  • Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.

Fire Damage Cleanup and Restoration

Companies like SERVPRO of The Beaches/Ponte Vedra have the expertise, as well as the right products and equipment to safely and effectively clean and restore a home after a fire. Fire damage includes more than just items burned. There will be soot, smoke, and water damage from the fire department as well.

A professional cleaning team will assess the damage to flooring, drywall, cabinets, furniture and more, before developing a plan for a thorough cleanup. Additionally, mold growth may be a concern if rooms and items that have been saturated with water during the fire-fighting efforts, are not dried out quickly.

Items that may need to be cleaned for soot and smoke removal include, but are not limited to:

  • Carpets and area rugs
  • Flooring: hardwood, tile and vinyl
  • Woodwork and other hard surfaces like counter tops and cabinetry
  • Electronics and appliances
  • Furniture and upholstery
  • Draperies, linens and clothing
  • Books, artwork, papers and documents

After a fire, let SERVPRO of The Beaches/Ponte Vedra tackle the tough jobs and give you the peace of mind that your home will be cleaned and restored quickly, safely and correctly. Call us 24/7/365 at 904-246-6118 for any fire, smoke, or soot damage in your home or business.