Recent Water Damage Posts

Top Causes of Commercial Water Damage

2/24/2022 (Permalink)

Water damage in commercial kitchen If your northeast Florida business has suffered water damage, make sure to call SERVPRO of Jacksonville Beach/Ponte Vedra to help!

Top Causes of Commercial Water Damage

Water damage can pose a serious challenge to your business, making it important to know all the ways it can occur. Here are the top causes of commercial water damage. 

Roofing Issues

As with residential buildings, the roofing of commercial buildings needs to be properly maintained and routinely inspected for damage. Even small leaks can eventually lead to ceiling damage, then secondary damage throughout the building. Some roofs are imperfectly built, leading to problems right away. Older buildings may be missing shingles and/or need the roof to be replaced due to normal wear and tear over many years. Gutters and downspouts can be a problem if not kept clear and clean, leading to water pooling on the roof and eroding roofing material. If you see leaks or other roof and ceiling issues, contact professional help before the problem spreads to other parts of the building. 

Weather Events

Hurricanes and tropical storms are an obvious cause of commercial water damage to businesses near coasts, but tornadoes can also lead to water damage by damaging roofs and windows.

Windows and Waterproofing

Besides the roof, the four walls of your building can be penetrated by water if not properly maintained. Seals and weather stripping around windows and doors should be routinely inspected, and replaced if not effective. 

Pipe and Sprinkler Problems

A well-maintained and modern sprinkler system is an important safeguard against fire damage, but if any part of the system is faulty, substantial water damage can occur. This is true as well for the rest of the pipes in your commercial building, which should all be occasionally inspected. Look for leaks and have them fixed as soon as you can to avoid further damages. Besides pipes, sinks and toilets can leak as well. Make sure there is always someone present or on call who knows how to turn off the main water supply line to the property in case of a water damage emergency.

HVAC Issues

Your HVAC system not only maintains a comfortable temperature in your commercial building, it is also important for removing humidity. The intake vents pull air from the interior of the building and run them through cooling coils, which removes heat and moisture from the air. A faulty HVAC unit or clogged vents and/or ducts will impede this process. Excess humidity can lead to mold. Commercial buildings in climates that are especially humid may require a special separate dehumidifier unit. 

If your northeast Florida business has suffered water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Preventing Mold after Water Damage

2/10/2022 (Permalink)

Floor dryers in office building If your northeast Florida home or business has experienced water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for a mold inspection.

Preventing Mold after Water Damage

If you’ve recently experienced flooding or another form of water damage at your home or business, there are a number of reasons to take action. You want to replace damaged materials, and make your property as attractive and functional as before, as quickly as you can. One important factor to remember is the potential of all that moisture to create a mold problem, which might not be immediately apparent. Here are a few instructions to help you avoid mold growth after water damage. 

Call a Water Cleanup and Restoration Company ASAP

Professional water remediation experts have a variety of special tools and equipment to dry your carpets, walls, furniture, and whatever else as quickly as humanly possible. They also have the experience and expertise to know exactly what to handle now vs later, what can be saved and what will need to be thrown out. All of these benefits can save you a lot of hassle, and doing it yourself might actually be more expensive in the long run, especially if you end up with a serious mold problem weeks or months down the road. 

If you must do the job yourself, or if you’re waiting for help to arrive, see the instructions below.

Shut off the Water

It’s good to know how to shut off the water to your home in case there’s a serious leak or a natural disaster. This helps a water damage event from getting worse.

Pick Up Rugs and Personal Items

Anything left in sitting water or on wet surfaces is getting more and more damaged as time goes on and can develop mold quickly, so pick up whatever you can. Hang up rugs. Bag up anything that can be taken somewhere to be cleaned.

Minimize Furniture Damage

Do what you can to help furniture in wet areas. Move items to dry areas, and/or put furniture legs on top of bricks, blocks, etc., to keep them above water. 


Rent or buy a heavy duty dehumidifier to get as much of that moisture out of the air as quickly as you can. Mold is everywhere, but it thrives in excess water in the air and on surfaces. If necessary, get more than one dehumidifier. (Again, a professional water damage restoration company, like SERVPRO, will have this equipment on hand and know how and where to use it for maximum benefit.)

Prevent Future Damage

To prevent mold in the future, stay on top of any sources of excess moisture: leaky pipes, missing shingles, clogged gutters and downspouts, faulty sump pumps, old weather-stripping, etc. Be prepared for storms and flooding. Get a mold inspection if you see any sign of mold.

If your northeast Florida home or business has experienced water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for a mold inspection. Our highly-trained restoration technicians have the experience and equipment to restore your Atlantic Beach, Neptune Beach, Jacksonville Beach, or Ponte Vedra home and get everything back to like-new condition. A trusted leader in the industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Does Homeowners’ Insurance Cover Burst Pipes

1/6/2022 (Permalink)

Water damage in entryway If your home has sustained damaged from burst pipes, SERVPRO of Jacksonville Beach/Ponte Vedra is here to help!

Does Homeowners' Insurance Cover Burst Pipes

When a pipe bursts, the damage to your home can be extensive. Worse, water damage repair can be time-consuming and expensive. If this happens in your house, will your homeowners’ insurance protect you? The answer is a little bit complicated.

If your pipe bursts suddenly, the resulting water damage will probably be covered by your homeowners’ policy. “Suddenly” is the key word in this sentence, though. If your pipe begins to leak because of damage that occurs gradually, like rust, the insurance company is not likely to cover it.

What does homeowner’s insurance cover then? A homeowners’ insurance policy protects you in three ways.

  • Dwelling coverage protects your home’s structure. This is the part of your insurance that helps pay to repair or replace your carpet or flooring or rebuild the physical structure of your home.
  • Property coverage protects your belongings. In other words, this covers the repair or replacement of things like furniture, clothing, sporting goods, or electronics. Typically, insurance will cover the actual cash depreciated value of the items instead of covering the cost to replace them.
  • Loss of use coverage reimburses you for costs associated with damage to your home. If you’ve lost the use of your home for a time, this coverage will pay for things you have to have while you’re waiting for home repairs, like your lodging, food, and boarding for your pet.

That all sounds pretty comprehensive, but it’s important to carefully read your policy and understand the terms. In most cases, if something sudden and accidental happens to your plumbing, like a fixture failure or a water line damaged by construction, the resulting damage will be covered. In some cases, burst pipes fall into this category. If, however, the problem is the result of age or wear and tear, like a water leak because of a rusty pipe, it won’t be covered. Similarly, if the problem was preventable, the insurance company probably won’t cover it. So, if your pipes burst suddenly in a freeze, it will probably be covered. If you’ve left town and turned off your heat, leaving your pipes vulnerable to freezing, it most likely will not be covered. Acts of nature are generally not covered, so if you live in an area prone to flooding, it’s smart to purchase additional flood insurance.

If your home has sustained damage from burst pipes, call SERVPRO of Jacksonville Beach/Ponte Vedra for help. Not only do we provide water damage restoration, but we also work with your insurance, managing the paperwork and claims process to reduce the stress of the experience for you. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. A trusted leader in the restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Does Homeowners Insurance Cover Water Damage after a Hurricane?

1/6/2022 (Permalink)

Drying equipment in hallway If a hurricane has left your home with water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for help!

Does Homeowners Insurance Cover Water Damage after a Hurricane?

If you live in Florida, you’ve probably lived through more than your share of hurricanes. If you’ve never dealt with damage to a home you own during a storm, you may not know what to expect. What does homeowner’s insurance cover? Do you need to get supplemental insurance if you live in a hurricane-prone area?

First, understand that there’s no specific hurricane insurance policy. However, standard homeowner’s insurance will cover some of the damage caused by hurricanes (wind-driven rain). One thing that’s typically not covered is flooding (rising water) from a hurricane, but that’s not the only exclusion. People who live in hurricane-prone areas would be wise to purchase supplemental hurricane coverage. Let’s look at how insurance companies usually address the various aspects of hurricane damage.

  • Wind damage is typically covered by a homeowners insurance policy’s dwelling coverage. However, in regions prone to hurricanes, wind coverage is often excluded. Take a close look at your home insurance declarations page to determine whether you should purchase additional windstorm insurance.
  • Water damage is a complicated issue. Almost all homeowner’s insurance policies exclude flooding due to natural disasters. This means that water damage from flooding or storm surge (both examples of rising water) that comes along with a hurricane, almost certainly will not be covered. There are some unusual things that could happen in a hurricane, like windows breaking and allowing rain to damage your belongings, and these things sometimes fall under personal property coverage. However, having additional wind and flood insurance in place is the best way to make sure you’re covered.
  • What does flood insurance cover? Homeowners living in a flood-prone region should opt for flood coverage in addition to their homeowner’s insurance. In fact, in many of these areas, flood insurance is required as a term of the mortgage. You can purchase a flood insurance policy from FEMA’s National Flood Insurance Program (NFIP), but it won’t cover damage to landscaping or decks, pay for living expenses, or apply to more than $250,000 of dwelling coverage. NFIP policies also tend to exclude basement flooding, so it may benefit you to look into flood insurance from a private company.
  • Sewer backup may or may not be covered. For instance, if there’s sewer backup because a hurricane has flooded the sewer, you’ll want to have sewer backup insurance and flood coverage, in addition to your home insurance policy. This protects you even if the adjusters decide that your regular policy will not.
  • Leaving your home is only covered after the storm. In other words, evacuating your home to avoid the hurricane doesn’t entitle you to reimbursement from the insurance company for living expenses. If your house becomes unlivable after the storm, your policy’s additional living expenses portion will pay for a hotel and some other expenses.

If a hurricane has left your home with water damage, call SERVPRO of Jacksonville Beach/Ponte Vedra for help. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. With more than 40 years of experience in water damage restoration, we’re a trusted leader in the industry. Call (904) 246-6118.

How to Spot Water Damage

1/6/2022 (Permalink)

Water damage on ceiling If your home has suffered water damage, call the experts at SERVPRO of Jacksonville Beach/Ponte Vedra!

How to Spot Water Damage

Sometimes, water damage is easy to notice. Other times, it’s more insidious. While it’s easy to see standing water from a burst pipe, water damage that’s hidden could be doing serious damage to your home if it is not detected and repaired quickly. Here, we explain some signs of water damage, along with steps you can take to protect your property.

  • Your floor may tell the story of water intrusion. If there’s dampness in your carpet, or if your tile or wood floors are cracked, buckling, or warped, water damage could be the cause. If you notice water on your floor that returns after you clean it up, you may have seepage or a leak.
  • If you notice a musty smell, check for water. Sometimes, you can just smell the dampness. A damp, musty, or moldy smell means trouble, because it indicates the presence of excessive moisture.
  • If your home has water damage, mold can sometimes be the result. Stay vigilant for signs of mold, which can lead to secondary damage and compromise the structure of your home. Rust, too, can result in a leak if not caught early. By keeping your eyes peeled for signs of mold and rust, you can stop water damage before it becomes a major issue.
  • On the ceiling, water damage leaves telltale marks. These discolorations can also occur around the bathtub, toilet or sink, or on the walls, and they’re some of the most obvious signs of water damage. Ceiling stains should be inspected immediately because they might indicate an undetected leak in the roof or walls. While you’re at it, pay attention to the corners, especially where the walls meet the ceiling or floors. Discoloration in those areas can also indicate a leak.
  • Your walls can manifest water damage in different ways. Maybe the paint is peeling, or the drywall is cracked. If you see these signs or areas that seem swollen or soft, have a leak detection company inspect for leaks as soon as possible. A SERVPRO Technician can also take moisture readings in areas of concern and check for active leaks.
  • Sometimes, water damage may be happening outside of your line of sight. If you hear running water and you don’t have a tap turned on, it may be running somewhere it shouldn’t. If your water bill suddenly and unexpectedly goes through the roof, you probably have a hidden leak that could be causing damage.

If your home has suffered water damage, call the experts at SERVPRO of Jacksonville Beach/Ponte Vedra for help. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Atlantic Beach, Neptune Beach, Jacksonville Beach or Ponte Vedra area property and get everything back to normal. A trusted leader in the water damage restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118.

Ice Maker Line Causes Water Damage on the 3rd Floor

8/5/2021 (Permalink)

Images shows an office break room with green SERVPRO drying equipment. SERVPRO of Jacksonville Beach/Ponte Vedra can work around your business' schedule to dry any type of water damage.

Ice Maker Line Causes Water Damage on the 3rd Floor

Commercial businesses can have all sorts of issues. Sometimes it seems like, the larger the company and the larger the square footage, the bigger the water damage. 

You wouldn't think that a tiny ice maker line in a break room could cause a 3-story water damage, but water moves quickly out of the smallest spaces to cause a lot of damage. Luckily the CEO's office is located across from this breakroom and he noticed wet carpet on his way out the door the evening of the leak. Unfortunately, water had already traveled through the walls down to the 2nd and 1st floors.

With carpet, tile, and drywall affected, his team immediately called SERVPRO of Jacksonville Beach/Ponte Vedra who arrived onsite within 45 minutes. Our technicians took moisture readings and drew moisture maps to define the extent of the water damage and wet materials. We placed air movers and dehumidifiers, and treated the affected areas with an antimicrobial to help prevent mold growth.

The affected areas were dry in just a few days with minimal business disruption. Call SERVPRO of Jacksonville Beach/Ponte Vedra if your business is affected by water damage, 904-246-6118.

Preventing Water Damage from Leaking Pipes

7/12/2021 (Permalink)

Pipe with Water Leaking Out of It Even when you're prepared, accidents happen! Call us and we will be there to help restore your home ASAP when facing water damage.

No homeowner wants to deal with water damage from a leaking pipe. In addition to possibly flooding your home, a pipe leak can wreak havoc in a number of ways. Warped, stained walls, dangerous mold, and ruined carpet and furnishings are just a few of the consequences of an unattended leak. The best way to avoid all of that chaos is to prevent the leaks in the first place.

To properly avoid water damage from a leaking pipe, you must first understand the factors that come into play with pipe leaks.

  • Pipe corrosion can eat away at metal pipes and cause leaks.
  • Cracks indicate weakness in a pipe and will eventually cause the pipe walls to give way.
  • The seals that keep your plumbing system’s connections from leaking can fail.
  • Blockages in your pipes cause pressure to build up and cause leaks.
  • Damaged joints can be caused by different things, like pipes expanding or contracting or poor workmanship.
  • High water pressure can stress weak points in your plumbing system and cause a pipe burst or leaks.
  • Foundation shifts can cause water lines to disconnect or rupture.
  • Extreme temperature changes can cause pipes to crack and leak.
  • Tree root intrusion happens when root systems put pressure on your pipes.
  • Fixture cracks happen because of physical impact to a fixture or the surrounding pipes.

The water damage repair after a leak can be extensive. It’s important to know how to shut off the water in your house so that if a problem occurs you can minimize the extent of the damage and reduce your water damage cleanup. To prevent leaks in the first place:

  • Keep an eye on your pipes for signs of visible corrosion. Green spots on copper, for instance, indicate cold water pitting.
  • Listen to your pipes. Rattling, shock, or vibration when you turn the water on or off can indicate an issue.
  • Replace old piping. Start watching it at 20 years and replace it by about 40.
  • Look for staining on sinks or taps. Blue or green stains can indicate high concentrations of carbon dioxide or a low pH, which can corrode pipes and fittings.
  • Soften your water. Hard water can cause pitting, so treat it before it creates a problem.
  • Watch the water pressure. If the pressure goes above 80psi/552kPa or a velocity of more than 4FPS a pipe burst can occur.
  • Monitor your water usage. Watch the water meter and look to your water company for historical usage data. Unexplained water usage could mean a hidden leak.
  • Consider smart systems. New smart technology allows you to monitor humidity in order to detect leaks.

Sometimes, despite your best efforts, your home will sustain water damage from a leaky pipe. If that happens to your Jacksonville Beaches area home, call SERVPRO of Jacksonville Beach/Ponte Vedra for help with water damage restoration. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville Beach, Neptune Beach, Atlantic Beach, or Ponte Vedra home or business and get everything back to normal. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Avoiding Drainpipe Overflow

7/6/2021 (Permalink)

Washer & Dryer If you experience water damage from an overflowing appliance, call us and we'll be there to help ASAP!

Water damage to your home can quickly become a serious- and expensive- issue. Unfortunately, our appliances can be the source of extensive water damage. Sometimes, washing machine overflow or a leaking dishwasher are unavoidable. In many cases though, being proactive can prevent these disasters.

  • If the problem is dishwasher overflow, it may be a detergent problem. You may have added too much soap or the wrong kind of detergent, in which case it’s a simple fix. Purchase soap that’s recommended by your dishwasher manufacturer and you will solve the problem.
  • Your leaking dishwasher could be caused by a worn-out door gasket. If you are handy you can replace or clean the gasket yourself to stop the leak. If not, a plumber or appliance repair person can help.
  • If it’s a faulty inlet valve or defective float assembly or switch, you may need to call a plumber. The inlet valve delivers water to the dishwasher. If it’s malfunctioning, you might notice water in the bottom of the dishwasher even if the appliance has not been used. The float in a dishwasher rises with the water level, signaling the float switch to turn off the water. If the float is stuck, the float switch will not be activated. If it is not stuck but the dishwasher is overflowing, the switch may need to be replaced.
  • You may also need to call a plumber if your washing machine is leaking. Especially if you live in an older home, your drainpipe may not be equipped to handle the amount of water used by your modern washing machine. A plumber can clean out the drain, which will help for a few months. Your plumber may also suggest another solution, like installing a larger pipe, installing a pump, or installing a laundry sink so that the drain flow can be carefully monitored.
  • A lint catcher or enzymes might help prevent drainpipe overflow. A wire mesh lint catcher keeps lint from clogging the drain, and enzymes will help clear soap scum out of your drain. For enzymes to be effective, you need to use them regularly, preferably every month. Pour the enzymes into your drain at night and rinse with hot water in the morning.
  • You can use a drain snake as a preventive measure. Any time your drain starts running slowly, snake it out to remove any clogs. This is not difficult to do: you just push a drain snake into the drain and pull it back out.
  • A front-loading washer may solve your washing machine problem. Because these washers use less water, they are less likely to overwhelm your drainpipe.

Regardless of why it happened, if your First Coast home is damaged by a leaky appliance or overflowing drain, call SERVPRO of Jacksonville Beach/Ponte Vedra. Our highly-trained restoration technicians have the experience and equipment to restore your Jacksonville, Jacksonville Beach, or Ponte Vedra home back to preloss condition. A trusted leader in the water restoration industry, we’ve served our community for more than 40 years. Call (904) 246-6118 or contact us through our website.

Does the change in weather have you ready for spring cleaning?

5/10/2021 (Permalink)

Women with gloves holding up a bucket to catch water from a leak. Your home needs consistent maintenance. At SERVPRO of Jacksonville Beach/Ponte Vedra our quick check-up ensures your home is performing at its best.

Spring has sprung and with it, a whole host of issues! Over the fall and winter seasons, our homes, lawns, and workplaces typically lie dormant, giving pests, mold, and other issues time to grow. Have you taken the time to check all the potential problem areas for these common issues? 

Residential Leak: A slow leaking faucet may have created a wet moldy nightmare behind a wall or under a sink- leading to mold that may or may not be seen, and potential water damage. The danger a hazardous mold problem poses to your home, family, and wallet can be reduced by calling SERVPRO. Our experts can get to the source of the problem quickly without risking the health of your family or home.  

Commercial Leak: Commercial Leaks can cause mayhem when least expected. Burst pipes, thawing, and freezing or rainstorms can contribute to Commercial leaking and flooding. Water damage can cost business owners tens of thousands of dollars in damage as well as pose a serious health risk if not properly contained and cleaned. A sanitation process ensures that your property is safe and healthy to resume operations. 

Air Duct Cleaning: Ventilation systems are often the biggest culprit in poor indoor air quality. We professionally inspect the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind regarding the health of your system.

Odor Removal: As experts in deodorization, SERVPRO of Jacksonville Beach/Ponte Vedra is trained to identify and eliminate offensive odors. These odors can come from several sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Sewage Cleanup and Restoration- Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. A sewage spill or leak is something you should NEVER attempt to contain on your own. We are experts who have specialized training in safe remediation. Don’t risk your health, we have 24/7 Emergency Services to ensure that your home or business is safe and healthy. 

While spring cleaning to you may mean get organized and sprucing up the yard, don’t let these other important maintenance opportunities fall off your checklist. Use Spring Cleaning as a time to make sure your home or office is performing at its best! Call SERVPRO of Jacksonville Beach/Ponte Vedra today to schedule a quick check-up, ensuring what’s behind the walls is just as clean as the space you see every day!

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

1/13/2021 (Permalink)

Image shows a lighted sign in an intersection with a traffic light and street sign over head and a palm tree and two condos. The Marquee in Jax Beach Welcomes Locals Back Home After Hurricane Matthew.

When Storms and Floods Hit Our Beaches, SERVPRO of Jacksonville Beach/Ponte Vedra is Ready!

SERVPRO of Jacksonville Beach/Ponte Vedra specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jacksonville beaches, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 904-246-6118.

It's the Water You Don't See

1/13/2021 (Permalink)

Image shows hallway with flooring removed and 2 green and black SERVPRO fans. SERVPRO of Jacksonville Beach/Ponte Vedra has the Equipment to Dry Your Property Quickly!

Even small water damages have the potential to cause serious structural damage over time. The key to avoiding future problems is to call SERVPRO of Jacksonville Beach/Ponte Vedra at 904-246-6118 as soon as water damage occurs.

We have the equipment and expertise to find any unseen water before secondary damage or mold occurs. Here are some of the tools our local Jacksonville Beach Professionals use during water damage.

Moisture sensors are used to detect moisture in carpets, baseboards, walls, and flooring.

Moisture meters are used to determine the actual moisture content in various materials. These readings allow SERVPRO of Jacksonville Beach/Ponte Vedra to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. Our IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians are trained to create the type of environment most conducive to drying.

Water Damage and Flood Water Removal

6/19/2020 (Permalink)

Image shows water being extracted through a wand. Water Damage Extraction by SERVPRO of Jacksonville Beach/Ponte Vedra, 904-246-6118.

Water Damage can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form causing health effects. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion, and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology. 

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Jacksonville Beach/Ponte Vedra’s commitment to customer excellence includes insurance professionals; which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand the insurance industry requirements. Our production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

Call SERVPRO of The Jacksonville Beach/Ponte Vedra and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business, or insurance customer needs, we are ready, trained and equipped to provide you with any cleanup, mitigation, and restoration service. Call us today at 904-246-6118 or check out our Facebook for more safety tips.

Beaches Flood and Water Damage Services

5/30/2020 (Permalink)

Photo shows SERVPRO of Jacksonville Beach/Ponte Vedra employees posing in front of a green truck in our warehouse. A few of our team members posing in front of one of our vehicles in our Jacksonville warehouse.

With knowledge and compassion, SERVPRO of Jacksonville Beach/Ponte Vedra understands that a water emergency needs urgency and sensitivity. SERVPRO of Jacksonville Beach/Ponte Vedra answers your call 24/7 with an accurate assessment and easy to understand explanations of the restoration process.  We identify the damage and explain the process. Thorough treatment and respect, SERVPRO of Jacksonville Beach/Ponte Vedra uses state-of-the-science equipment for drying, dehumidifying, deodorizing, disinfecting water and flood damage.

Our IICRC Certified Technicians use state of the art technology and equipment which offers superior drying based on the science of Psycho-metrics. This proven, scientific process measures the dryness of the walls, carpet, and other materials. These measurements are recorded in a log and help our technicians monitor the drying process of your property.

Our team will monitor and mitigate water damage to your property. Don’t be flooded with worry and water! Don't wait, call SERVPRO of Jacksonville Beach/Ponte Vedra immediately. When water is on the move, timing is most critical. We have served Jacksonville and The Beaches communities for 39 years. Call 904-246-6118 for water emergency service you can trust and depend on.

Understanding Types of Water

5/25/2020 (Permalink)

Photo shows dirty flood water on the tile floor in a women's restroom, between bathroom stalls and sink area. A Ponte Vedra Beach Resort was affected by storm surge and sewage back up after Hurricane Matthew.

When your Home or Business is suffering from Water Damage, understanding the types of Water is essential to clean-up. The IICRC and SERVPRO of Jacksonville Beach/Ponte Vedra recognize three types of Water.

Clean Water, or Category 1 Water is Water from a broken pipe, or other water source; rainwater is also considered clean.

The term Gray Water, or Category 2 Water, is used to classify water that is slightly contaminated. Clean water can become gray water if left untreated, allowing bacteria to form.

Black Water, or Category 3 Water, is water that has been contaminated by sewage or a natural disaster. This water type should always be handled by licensed, trained professionals. When water damage occurs trust local SERVPRO of Jacksonville Beach/Ponte Vedra professionals.

Consider taking the following precautions while waiting for help to arrive, to minimize secondary damage.

Damage from Clean Water:

-Shut off water source if possible.

-Remove as much access water as possible with mops and towels, wiping excess water from wood furniture.

-Turn off circuit breakers in wet areas of your home or business.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art objects, and other items that may be sensitive and move them to an unaffected area.

-Do not leave books, newspapers, or magazines on wet carpets or floors. They may cause staining.

-Do not use your household vacuum to remove water. There is danger of electrical shock.

-Do not turn on ceiling fixtures. Do not enter rooms where ceilings are sagging. It could be dangerous.

Damage from Contaminated Water:

-Avoid all contact with sewage and items contaminated with sewage.

-Do not walk through wet and contaminated areas.

-Do not turn on the HVAC system.

-Do not use house hold fans to try to dry the structure.

-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

What to do When Your Beach House Suffers Water Damage

5/25/2020 (Permalink)

Photo shows moisture on the slab of a residential home after affected materials like drywall and flooring were removed. A home in Jacksonville Beach had rising water enter through their sliding glass doors.

A home often suffers water damage after a flood or a severe storm, especially in our First Coast's low lying areas, and at the beaches. Other times, water damage occurs when a plumbing fixture such as a pipe or water heater breaks or a roof starts to suddenly leak.

Prompt treatment of any affected areas helps prevent more extensive problems from manifesting. Any part of a home that experiences water damage becomes an ideal breeding ground for mold and other pathogens. If a homeowner ignores the areas of water damage in the home, the microbial spores frequently spread throughout the structure and could render it uninhabitable. 

Any time a home suffers sudden water damage, reaction time is paramount. A quick response to the damage prevents moisture from seeping into the home's drywall, flooring, furniture, and other structural areas of the house. Professional technicians from a disaster restoration service will quickly identify all areas of moisture concern in the home. Once the damaged areas have been identified, the company will work to dry out any moisture pockets everywhere in the structure by exposing them to elevated air speeds with specialized equipment to immediately stop mold growth from occurring and to get the affected areas totally dry as quickly as possible. In some cases, the technicians may have to clean some areas with specialized chemicals to prevent and control mold growth. 

If your home has suffered water exposure, please contact us at SERVPRO of Jacksonville Beach/Ponte Vedra to evaluate the damage and start the restoration process needed to make your house a home again.  For more expert tips and information about mold prevention and remediation, like us on Facebook. We provide emergency service 24 hours a day, 7 days a week, 365 days per year. Call 904-246-6118.

Water Damaged Insulation, What to Do

5/25/2020 (Permalink)

Photo shows part of a wall that has been removed and exposed pink insulation and a plumbing fixture. Insulation and interior wall damage at a home in Neptune Beach after a plumbing fixture broke.

There is a lot of confusion about what to do with insulation that’s been soaked or damaged by flood waters or leaky plumbing. Is it still a good insulating material? Does it breed mold and mildew? Will it eventually damage other structures such as drywall or tile floors?

Mold In the Aftermath of Storm Damage:

Mold is a big deal and its removal is critical. It can be spotted in a variety of ways. Sometimes it discolors your ceiling or walls, or it shows up as black spots on areas throughout the home, or as rot on damp wood. If the insulation is replaced or thoroughly dry, it can’t harbor mold. But it’s easy to be confused about whether water-damaged insulation is safe to keep in place. A qualified mitigation company can use certain tools, such as a moisture meter, to detect whether the insulation within a wall is wet.  Homeowners may have to resort to opening a wall to visually inspect the damage.

Insulation Is Made of Various Materials:

Insulation is not just a fluffy lining for your home. It comes in a variety of different materials and is installed various ways.

For instance, there is fiberglass, cellulose, foam board, cotton, or spray foam. Each type of insulation must be treated differently after water damage. Some of these materials are organic and they make a fine breeding ground for mold.

There is also the risk of toxins in water-damaged insulation. Flood waters can carry potential toxins that remain in the insulation after the water recedes. It’s the nature of insulation that it retains moisture for a long time after the flood is gone.

Assessing and repairing water damage should take priority for homeowners who’ve been hit by a flood or storm. It’s not just a matter of aesthetics, though the odors and discolored walls and wallpaper are certainly unpleasant; it’s important to your family’s health and safety that insulation is handled by expert hands.

Is the Insulation Worth Keeping?

We help the homeowner to analyze a multitude of issues concerning repair, salvage, construction, disposal, insurance and restoration. As for the question of replacement: Does water-damaged insulation necessarily need to be removed, with new materials installed throughout the home? This is not a question to be taken lightly. We can help you decide whether to remove and replace insulation after we’ve begun the job of assessing damage and drying out the entire structure.

Cleanup and restoration after water damage is a comprehensive job. It requires skills, tools and experience in a variety of disciplines. Few companies have the resources of SERVPRO of Jacksonville Beach/Ponte Vedra. Call us at 904-246-6118 or visit us on Facebook.

Why You Should Call a Licensed Water Damage Remediation Company

5/20/2020 (Permalink)

This photo shows our GM Benjamin leading a training session for our team. He is standing in front of a TV. Our team at the Beaches holds weekly training sessions to make sure we are up to date on all restoration techniques.

A water damage restoration service professional is someone that no one wants to call, but when they are needed, it is important not to delay.

Homeowners know that moisture is the enemy, capable of penetrating into just about any space -including under walls and baseboards, and taking advantage of every little crack and structural problem. No matter how moisture gets into a building, the response should be the same. Bring in a certified firm immediately to extract, dry, and clean the structure to ensure that there are no lingering health threats, or chances for microbial growth once the moisture is gone.

If water has entered the structure through a contaminated source, it is important not to handle it on your own. 

Floods and sewage backups contain multiple types of deadly bacteria, and viruses and fungi. Even momentary skin contact can have serious effects and health risks, causing serious illness. A certified water damage restoration service not only has the tools to eliminate the moisture, but they also have the necessary protective equipment to remain free from harm.

Restoration technicians have a lot of technology at their disposal. 

This includes powerful truck mounted vacuums and pumping systems, high velocity air movers, dehumidifiers, heat injectors, moisture reading equipment, and a number of cleaning products formulated to destroy fungi and other microbial threats. While the technicians work on the structure, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a structure to be safe to live and work in after a water damage has occurred. Any other cleaning method is a dangerous gamble.

The professional technicians with SERVPRO of Jacksonville Beach/Ponte Vedra have the latest IICRC (Institute of Inspection Cleaning and Restoration Certification)s and the most up to date equipment and technology. Call us today at 904-246-6118 for any emergency water damage or estimate to help clean up and restore your structure.